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Security report for sympa.com

Sympa hr · Computer software · Finland

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

79/100

Risk levelLow

0–100, higher is better. How it is calculated

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
5of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching sympa.com

This scan found 11 issues across 4 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
60
Network security
100
GDPR outside view
80
Average
79

Not counted

  • Email security: did not complete in this scan.
  • DNS health: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Sympa holds a strong market position as a leading HR software provider in the Nordic region, targeting medium to large enterprises and HR professionals. Their competitive advantage lies in offering an integrated HR platform that covers the full employee lifecycle and supports collaboration between HR and leadership. The company leverages a partner ecosystem and marketplace to extend functionality and services. Revenue streams likely include subscription fees for their SaaS platform and partner integrations. The website's content and testimonials indicate a focus on customer satisfaction and continuous product improvement. The presence of ISO certifications and a trust centre highlights a commitment to quality and security, supporting growth and market trust.

Security posture

Sympa exhibits a mature security posture with HTTPS enforced and recognized ISO certifications (27001 and 9001). The website implements cookie consent mechanisms aligned with GDPR requirements, indicating good privacy compliance. No direct contact channels for incident response or vulnerability disclosure were found, which is a gap in security readiness. No exposed sensitive data or vulnerable libraries were detected. The security headers presence is assumed but not explicitly confirmed in the HTML. Overall, the security maturity is good, but improvements can be made by publishing incident response information and a vulnerability disclosure policy to enhance transparency and preparedness.

Recommendations

  1. Publish and verify security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to strengthen browser security.
  2. Create and publicize an incident response page or security contact email to improve security communication and readiness.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  4. Add a clear Terms of Service page to complete legal documentation and improve user trust.
  5. Regularly audit WHOIS and domain registration information to ensure transparency and legitimacy of domain ownership.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Sympa
Description
Sympa combines the employment lifecycle, an extensive HR ecosystem and collaborative functionality all in one comprehensive HR system.
Key services
Employee Lifecycle HR Automation, HR Ecosystem Integrations, Collaborative HR Platform, Marketplace for integrations and services
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot CMS, Google Tag Manager, Cookiebot, Flickity carousel, Lottie animations, jQuery 1.7.1
Frameworks
HubSpot CMS
Platforms
HubSpot
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security certifications ISO 27001 and ISO 9001
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
HubSpot Analytics, Google Analytics (via GTM), LinkedIn Insight
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight, Google Ads, Facebook Pixel
Marketing tools
HubSpot Marketing, Cookiebot Consent Management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. No WHOIS data available, which is unusual for an established domain.
  3. Strong privacy and cookie policies with consent mechanisms implemented.
  4. No explicit Terms of Service page found.
  5. Security certifications ISO 27001 and ISO 9001 prominently displayed.
  6. Multiple customer testimonials and partner logos enhance trust.
  7. Use of modern marketing and analytics tools with moderate user tracking.
  8. No exposed sensitive data or obvious security vulnerabilities detected.
  9. Contact information primarily via contact page and newsletter subscription form; no direct emails or phone numbers found.
  10. No incident response or vulnerability disclosure information found.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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sympa.com security report: 79/100, low risk | Guard