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Security report for smartrmail.com

Smartrmail · Information technology and services · Australia

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching smartrmail.com

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
15
Email security
65
DNS health
80
Network security
100
GDPR outside view
53
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SmartrMail is positioned as a specialized SaaS provider in the ecommerce marketing automation sector, targeting online retailers using popular ecommerce platforms. Its competitive advantage lies in deep integrations, ease of use, and a broad feature set tailored to ecommerce needs. Revenue is likely subscription-based, with free trials and migration services to attract new customers. The company leverages partnerships with ecommerce platforms and third-party marketing tools to extend its ecosystem. Customer testimonials and high review ratings indicate strong market acceptance. The absence of physical address and phone contact suggests a primarily digital-first operation. Growth indicators include active marketing, extensive analytics usage, and a focus on customer support. The partnership ecosystem includes major ecommerce marketplaces and payment/privacy service providers, reinforcing its market position.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and no visible exposure of sensitive data. However, the lack of security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options indicates incomplete security hardening. No vulnerability disclosures or incident response contacts are published, which could hinder rapid response to security incidents. Privacy compliance is partially addressed with a comprehensive privacy policy, but the absence of cookie consent mechanisms and data protection officer contact reduces compliance maturity. The missing WHOIS data is a significant trust and transparency gap. Overall, the security posture is good but could be improved by implementing recommended headers, publishing security policies, and enhancing privacy compliance.

Recommendations

  1. Implement standard security headers (CSP, X-Frame-Options, X-Content-Type-Options) to improve protection against common web attacks.
  2. Add a cookie consent banner or mechanism to comply with GDPR and other privacy regulations.
  3. Publish a dedicated security policy and incident response contact information to enhance transparency and preparedness.
  4. Resolve WHOIS data availability issues to improve domain trustworthiness and transparency.
  5. Consider adding a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
SmartrMail Pty Ltd.
Description
SmartrMail provides smarter email marketing and SMS solutions designed specifically for ecommerce stores, integrating with platforms like Shopify, BigCommerce, Maropost Commerce Cloud, and WooCommerce to help businesses grow sales through automated flows, abandoned cart emails, segmentation, and product recommendations.
Key services
Email newsletters, SMS marketing, Automated flows, Abandoned cart emails, Browse abandonment emails, Smart segmentation, Product recommendation emails, Welcome emails, Winback emails, Email popups
Content quality
good
Branding
consistent

Technology

Stack
jQuery, OwlCarousel, Ion.RangeSlider, Tippy.js, Popper.js, Mixpanel, Mouseflow, ProfitWell, Intercom, Google Analytics, AdRoll, Refersion
Platforms
Shopify, BigCommerce, WooCommerce, Maropost Commerce Cloud (Neto)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of secure third-party analytics and marketing tools

Analytics and tracking

Services
Google Analytics, Mixpanel, Mouseflow, ProfitWell, Attribution
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
AdRoll
Tracking pixels
Facebook Pixel, Mixpanel, Mouseflow, ProfitWell, Attribution
Marketing tools
Intercom, Mixpanel, Mouseflow, ProfitWell, Attribution
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong focus on ecommerce email and SMS marketing automation.
  3. Multiple integrations with major ecommerce platforms.
  4. Good use of modern JavaScript libraries and marketing analytics tools.
  5. No explicit cookie consent banner found, which may affect privacy compliance.
  6. WHOIS data is missing, which is a concern for domain transparency.
  7. Contact information is limited to email and chat; no phone number or physical address found.
  8. Security headers are not evident in the HTML content; potential area for improvement.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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smartrmail.com security report: 63/100, medium risk | Guard