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Security report for small.chat

Nicer LLC · Technology · N/a

Medium risk. 8 critical or high findings in Email security, Security headers and 2 other checks.

Security score

60/100

Risk levelMedium

0–100, higher is better. How it is calculated

Smallchat is a SaaS company providing a Slack-integrated live chat solution that enables website owners and teams to communicate with visitors directly within Slack. The product is positioned as an easy-to-use, customizable chat widget that leverages Slack's platform to streamline customer engagement. The company operates under Nicer LLC and targets businesses that use Slack for internal communication, offering features such as auto messages, contact list management, and conversation analytics. The website is professionally designed, mobile-optimized, and provides clear information about the product and company contact details. Technically, the site is built using React and modern web technologies, with Google Tag Manager for analytics and Mailchimp for marketing communications. Security posture is good with HTTPS enforced and OAuth integration for Slack, though some security headers and policies could be improved. Privacy compliance is basic with a privacy policy and GDPR references but lacks cookie consent mechanisms. Overall, the domain is privacy protected but shows no suspicious patterns, consistent with a legitimate small SaaS business.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching small.chat

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
15
Email security
40
DNS health
75
Network security
100
GDPR outside view
65
Average
60

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Smallchat operates in the technology sector, focusing on SaaS solutions for customer engagement via Slack. Its business model revolves around subscription-based services with tiered features, including multi-site support and customization. The company leverages partnerships with Slack and content marketing through stories.nicer.io to enhance market presence. The target audience includes small to medium businesses using Slack who want to integrate live chat without adding new software. The company maintains a professional online presence with clear branding and social media engagement. Growth indicators include active content updates and integration with popular platforms. The parent company, Nicer LLC, supports the product, indicating a focused but small-scale operation.

Security posture

The website demonstrates a mature security posture with HTTPS enabled and no visible exposure of sensitive data. OAuth is used for Slack integration, which is a secure authentication method. However, the absence of key security headers such as Content-Security-Policy and lack of published security or incident response policies indicate room for improvement. No vulnerability disclosures or security.txt files are present, which could enhance transparency and trust. The site does not implement cookie consent mechanisms, which may be a compliance gap under GDPR. Overall, the security posture is solid but could benefit from enhanced policies and headers to align with best practices.

Recommendations

  1. Implement and publish a comprehensive security policy and incident response plan on the website.
  2. Add security headers such as Content-Security-Policy, X-Content-Type-Options, and Strict-Transport-Security.
  3. Introduce a cookie consent banner or mechanism to comply with GDPR and enhance user privacy transparency.
  4. Publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  5. Enhance privacy compliance by detailing data retention policies and user data handling practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Nicer LLC
Description
Smallchat is an easy, flexible Slack Integration for chatting with visitors to your site.
Key services
Slack integration for live chat, Auto messages, Contact list management, Conversation analytics, Customizable chat widget
Content quality
good
Branding
consistent

Technology

Stack
React, Styled Components, Google Fonts, Font Awesome, Google Tag Manager, Smallchat embed script
Frameworks
React
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of OAuth for Slack integration

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Marketing tools
Mailchimp
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional SaaS offering Slack-integrated live chat
  2. No WHOIS registrant data publicly available due to privacy protection
  3. No phone numbers or physical addresses found
  4. Contact primarily via email and embedded chat widget
  5. No cookie consent mechanism detected
  6. Privacy and terms pages are present and accessible
  7. No explicit security or incident response policies published
  8. Use of modern web technologies and good mobile optimization
  9. No suspicious or malicious content detected
Technical notes

Notes

The website is built as a React single-page application using styled-components for styling, Google Fonts for typography, and Font Awesome for icons. It integrates Google Tag Manager for analytics and Mailchimp for email marketing. The site loads multiple JavaScript bundles asynchronously to optimize performance. Mobile optimization is good with responsive design and scaling. SEO is basic with meta tags and Open Graph data but could be improved with structured data. Hosting provider details are not explicit. The site performs moderately well but could benefit from additional accessibility features and SEO enhancements. No CMS is detected, indicating a custom-built solution.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 60/100Medium33 findingsView report
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