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Is siteminder.com a Scam? Security Check Results - SiteMinder

siteminder.com Security Report Summary

siteminder.com received a security score of 67 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers SiteMinder's website security posture. SiteMinder operates in the Hospitality industry in N/a.

SiteMinder is a leading hospitality technology company offering a comprehensive hotel commerce platform that includes channel management, booking engines, PMS integrations, and revenue management tools. Positioned as the world’s largest open hotel commerce platform, it targets independent hotels and multi-property groups globally. The website reflects a mature digital presence with professional design, consistent branding, and extensive use of modern web technologies such as WordPress, Google Tag Manager, and Cookiebot for privacy compliance. The company leverages multiple marketing and analytics tools to optimize user engagement and advertising effectiveness. Security posture is generally good with HTTPS enforced and cookie consent mechanisms in place, though explicit security policies and incident response information are not publicly visible. The absence of WHOIS data for the domain is a notable anomaly that slightly reduces trustworthiness but does not detract from the overall professional presentation. Strategic recommendations include enhancing transparency around privacy and security policies and improving visible contact information for users and security reporting.

The security scan identified 28 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: WordPress 6.9.5, Yoast SEO plugin, Google Tag Manager, Cookiebot, UserWay accessibility widget, FontAwesome.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and business-context intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is siteminder.com Safe? Security Analysis for SiteMinder

http://siteminder.com

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HospitalityN/alarge
WordPress 6.9.5Yoast SEO pluginGoogle Tag ManagerCookiebotUserWay accessibility widget+1 more
Analyzed Completed
67
Security Score
MEDIUM RISK

GDPR-aligned

Data handling

EU

Hosting region

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AI Summary

SiteMinder is a leading hospitality technology company offering a comprehensive hotel commerce platform that includes channel management, booking engines, PMS integrations, and revenue management tools. Positioned as the world’s largest open hotel commerce platform, it targets independent hotels and multi-property groups globally. The website reflects a mature digital presence with professional design, consistent branding, and extensive use of modern web technologies such as WordPress, Google Tag Manager, and Cookiebot for privacy compliance. The company leverages multiple marketing and analytics tools to optimize user engagement and advertising effectiveness. Security posture is generally good with HTTPS enforced and cookie consent mechanisms in place, though explicit security policies and incident response information are not publicly visible. The absence of WHOIS data for the domain is a notable anomaly that slightly reduces trustworthiness but does not detract from the overall professional presentation. Strategic recommendations include enhancing transparency around privacy and security policies and improving visible contact information for users and security reporting.

Detected Technologies

WordPress 6.9.5Yoast SEO pluginGoogle Tag ManagerCookiebotUserWay accessibility widgetFontAwesome

7 urgent findings need attention

7 high

Continuous monitoring

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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

6 findings

45/100

GDPR Compliance

1 finding

95/100

NIS2 Compliance

8 findings

17/100

Email Security

2 findings

87/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

SiteMinder operates in the hospitality sector, providing SaaS solutions that enable hotels to increase guest acquisition and revenue through integrated technology platforms. Its competitive advantage lies in its scale and comprehensive service offering, including Demand Plus and website design services. The business model is B2B SaaS with a focus on technology-driven hotel commerce. The company appears well-established with a large market presence and a broad partner ecosystem, including integrations with major platforms and marketing tools. Growth indicators include a strong digital footprint and active use of analytics and advertising networks. The company’s strategic focus on multi-property groups and independents positions it well in a competitive market.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a moderate to strong security posture with HTTPS enabled and cookie consent mechanisms implemented via Cookiebot. The use of multiple third-party analytics and marketing tools introduces a broad attack surface, but no explicit vulnerabilities or exposed sensitive data were detected in the HTML content. Security headers are implied but not explicitly confirmed, and no incident response or security policy pages are publicly available. The lack of WHOIS data for the domain is a concern from a trust perspective. Overall, the security maturity appears adequate for a commercial SaaS platform but could be improved with more transparent security documentation and explicit header configurations.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a clear and accessible privacy policy and terms of service pages to improve compliance and user trust.

Observations

Comprehensive website and business-context analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

SiteMinder

Description:

SiteMinder redefines guest acquisition and revenue management to put your hotel in demand. Channel manager, booking engine, PMS integrations, Demand Plus and more.

Key Services:
channel managerbooking enginePMS integrationsDemand Pluswebsite designinsightshotel apps
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
WordPress 6.9.5Yoast SEO pluginGoogle Tag ManagerCookiebotUserWay accessibility widgetFontAwesome
Platforms:
WordPress
Performance:

moderate

Mobile:

good

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
80/100
Best Practices:
  • HTTPS enforced
  • Cookie consent banner
  • Accessibility widget

Analytics & Tracking

Services:
Google AnalyticsHotjarMarketoClickCease
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Meta Platforms, Inc.Google DoubleClickFacebookTwitterLinkedInMicrosoftReddit
Tracking Pixels:
HotjarMarketoClickCeaseClearbit
Marketing Tools:
MarketoCookiebot
Transparency Level:good

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and metadata

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

45/100
Score

Weak Strict-Transport-Security configuration

LOW

Current value: "max-age=15552000; includeSubDomains; preload"

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Weak Referrer-Policy configuration

LOW

Current value: "same-origin"

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

95/100
Score

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

87/100
Score

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 ip4:54.244.13.18 ip4:54.244.13.97 ip4:54.244.18.70 ip4:54.153.19.217 ip4:54.153.120.121 ip4:159.135.238.217 a:zgateway.zuora.com include:_spf.google.com include:mktomail.com include:_spf.salesforce.com ~all
DNS Lookups:4/10
Policy:~all
DKIM Selectors Found
Selector:google(1296-bit rsa)
DMARC Details
Policy:reject
Subdomain Policy:quarantine
Aggregate Reports:[email protected]
Forensic Reports:[email protected]

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

37/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 56 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Short HSTS Max-Age

LOW

HSTS max-age is less than 1 year

Mixed Content Detected

MEDIUM

2 resources loaded over insecure HTTP

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
28 years(mature)
Expiry Risk
low(335 days)
Protection Level
basicDNSSEC OFF

DNS Records

A Records:143.204.181.10, 143.204.181.36, 143.204.181.108, 143.204.181.102
AAAA Records:2600:9000:20f1:8a00:16:2d90:c900:93a1, 2600:9000:20f1:f400:16:2d90:c900:93a1, 2600:9000:20f1:be00:16:2d90:c900:93a1, 2600:9000:20f1:7c00:16:2d90:c900:93a1, 2600:9000:20f1:7200:16:2d90:c900:93a1, 2600:9000:20f1:d200:16:2d90:c900:93a1, 2600:9000:20f1:5600:16:2d90:c900:93a1, 2600:9000:20f1:9800:16:2d90:c900:93a1
Name Servers:
ns-1038.awsdns-01.org
ns-1881.awsdns-43.co.uk
ns-485.awsdns-60.com
ns-752.awsdns-30.net
MX Records:
1: aspmx.l.google.com
10: alt3.aspmx.l.google.com
10: alt4.aspmx.l.google.com
5: alt1.aspmx.l.google.com
5: alt2.aspmx.l.google.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:62ms

SPF Analysis

SPF Record:
v=spf1 ip4:54.244.13.18 ip4:54.244.13.97 ip4:54.244.18.70 ip4:54.153.19.217 ip4:54.153.120.121 ip4:159.135.238.217 a:zgateway.zuora.com include:_spf.google.com include:mktomail.com include:_spf.salesforce.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does siteminder.com compare?

See how siteminder.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on WordPress 6.9.5 with Yoast SEO for search optimization and uses Google Tag Manager for analytics deployment. Cookiebot manages cookie consent, ensuring GDPR compliance. The UserWay widget enhances accessibility, demonstrating attention to inclusive design. Hosting appears to be behind Cloudflare, providing CDN and security benefits. Performance is moderate with good mobile optimization and SEO practices. The technical stack is modern and well-integrated, though explicit security header configurations should be verified and enhanced. The site uses multiple third-party marketing and tracking services, which should be continuously monitored for privacy compliance and security risks.
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Optional add-ons

via BREACH

Your order

Full Report
PDF · email delivery · lifetime access
39.90
Total
Incl. 21% VAT
39.90
Already purchased? Enter unlock code
VisaMastercardApple PayGoogle Payvia EveryPay
SEQ SIA
Reg. No. 40203410806 · VAT LV40203410806

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