Skip to main content

Security report for singaporeair.com

Singapore Airlines · Transportation · Singapore

Medium risk. 6 critical or high findings in GDPR outside view and SSL/TLS.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Singapore Airlines operates a comprehensive and professional online platform for booking international flights, targeting a global audience with a focus on Singapore and international travelers. The website demonstrates a mature digital infrastructure leveraging modern technologies such as service workers, CDN delivery via Akamai, and advanced analytics tools. The presence of structured data and social media integration enhances brand visibility and user engagement. Security posture is strong with HTTPS enforcement and security headers, although explicit security policies and incident response information are not publicly available, representing an area for improvement. The absence of WHOIS data is unusual but does not detract from the overall legitimacy given the brand's global recognition. Strategic recommendations include enhancing transparency around security and compliance, and publishing vulnerability disclosure information.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, YouTube, Cloudflare

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching singaporeair.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
85
Email security
85
DNS health
85
Network security
100
GDPR outside view
35
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Singapore Airlines holds a leading position in the transportation sector, specifically in international air travel. The business model centers on passenger flight services, loyalty programs, and travel promotions. The website supports a large enterprise scale operation with consistent branding and high-quality content. The company maintains active social media channels and uses advanced marketing and tracking tools to optimize customer engagement. The lack of WHOIS data may be due to privacy or registry policies but should be monitored for potential risks. The airline's certifications such as ISO 9001 and IOSA indicate commitment to quality and safety standards.

Security posture

The website employs strong security measures including HTTPS, modern security headers, and secure cookie consent mechanisms. No vulnerabilities or exposed sensitive data were detected in the HTML content. However, the absence of a published security policy, incident response plan, or vulnerability disclosure program limits transparency and may impact user trust. The use of multiple third-party tracking and marketing scripts requires ongoing security audits to mitigate supply chain risks. Overall, the security posture is robust but could be enhanced by publishing formal security documentation and contact channels for security incidents.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Provide contact details for a Data Protection Officer or security team.
  4. Regularly audit third-party scripts and tracking tools for security compliance.
  5. Enhance WHOIS domain registration visibility or verify through registrar to reduce trust concerns.

Contact details published on the site

Addresses
Legal name
Singapore Airlines Limited
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Singapore Airlines
Description
Book flight tickets from Singapore to international destinations with Singapore Airlines. Plan your holiday with our latest travel deals and promotions.
Key services
Flight booking, Flight management, Travel deals and promotions, KrisFlyer loyalty program
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Service Workers, Akamai CDN, Google Analytics, Google Tag Manager, JSON-LD structured data
Frameworks
Vue.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Service worker with security logging
  • No exposed sensitive data in HTML
  • Secure cookie consent mechanism

Analytics and tracking

Services
Google Analytics, Dynatrace mPulse
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Glassbox, AreYouAHuman, Dynatrace (mPulse), UseInsider, Facebook Pixel, YieldOptimizer
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Professional airline booking platform with comprehensive services.
  3. Strong use of modern web technologies and CDN for performance.
  4. Good privacy and cookie policy presence with consent mechanisms.
  5. No explicit security policy or incident response page found.
  6. WHOIS data unavailable, which is uncommon for a major brand domain.
  7. Multiple trusted social media and official links present.
  8. No adult or questionable content detected.
Technical notes

Notes

The website is built on a modern tech stack including Vue.js framework, service workers for offline and performance enhancements, and is hosted on Akamai CDN ensuring fast global delivery. SEO and accessibility are well addressed with proper meta tags, structured data, and responsive design. The site uses advanced analytics and marketing tools such as Google Analytics, Dynatrace mPulse, and UseInsider for user behavior tracking and optimization. Performance is fast with preloading of fonts and images. Technical risks include reliance on multiple third-party scripts which require continuous monitoring to prevent vulnerabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with singaporeair.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review singaporeair.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.