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Security report for simplybook.me

SimplyBook.me · Technology · United States

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

SimplyBook.me is a well-established SaaS company founded in 2011, offering an online appointment booking system tailored for service-based industries worldwide. The platform provides a comprehensive suite of features including booking websites, client and admin mobile apps, payment processing, notifications, and extensive integrations with social media and payment providers. The company positions itself as a trusted solution with thousands of businesses relying on its services globally. Technically, the website is modern, fast, and mobile-optimized, hosted on Linode with a custom tech stack leveraging JavaScript and modern web standards. Security-wise, SimplyBook.me demonstrates strong maturity with ISO 27001 certification, GDPR compliance, HTTPS enforcement, and domain registration protections, although DNSSEC is not enabled. The site employs multiple analytics and marketing tools with transparent advertising practices. Overall, the website is professional, trustworthy, and secure, with minor recommendations to enhance DNS security and incident response transparency.

Scanned

This is an earlier scan of simplybook.me. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching simplybook.me

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
45
Email security
75
DNS health
80
Network security
100
GDPR outside view
80
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention simplybook.me, from OffSeq Breach.

Total records
11,604
Employees
0
Customers
11,561
Third parties
43
Weak passwords
17%

2,693 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for simplybook.me.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SimplyBook.me operates in the technology sector, specifically in SaaS for appointment scheduling. Its business model is subscription-based with scalable pricing tied to bookings and features. The company targets small to medium service businesses across various industries including healthcare, education, fitness, and professional services. Competitive advantages include extensive customization, multi-channel booking options, and strong compliance with security standards. The company maintains a robust partnership ecosystem with integrations to major platforms like Facebook, Instagram, Google, and payment processors such as PayPal and Stripe. Growth indicators include a global customer base, mobile app availability, and active marketing through social media and affiliate programs.

Security posture

The security posture of SimplyBook.me is strong, evidenced by ISO 27001 certification and GDPR compliance. The website enforces HTTPS with domain registration locks to prevent unauthorized changes. Security headers are implied though not explicitly listed. No vulnerabilities or exposed sensitive data were detected in the analysis. However, DNSSEC is not enabled, which could be improved to enhance DNS security. Incident response contact information and a vulnerability disclosure policy are not publicly available, representing an area for improvement. Overall, the company demonstrates a mature security culture appropriate for handling sensitive booking and payment data.

Recommendations

  1. Enable DNSSEC to strengthen DNS security and prevent spoofing.
  2. Publish a clear vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  3. Provide explicit incident response contact channels such as security@ or abuse@ emails.
  4. Regularly audit and update third-party libraries to avoid vulnerabilities.
  5. Enhance transparency by publishing data retention policies and privacy impact assessments.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
SimplyBook.me
Description
Online booking system. Booking website or widget for your own website. Let clients schedule appointments, get reminders and pay online 24/7. Free version!
Key services
Online appointment booking, Booking website and widgets, Client and admin mobile apps, Payment processing, Notifications via WhatsApp, SMS, Email, Integrations with social media and payment platforms
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, YouTube embeds, SVG graphics, CSS3, HTML5
Platforms
Web, iOS app, Android app
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • ISO 27001 certified
  • GDPR compliant
  • No DNSSEC (not enabled)
  • Domain locked with multiple client prohibitions

Analytics and tracking

Services
Google Analytics, Piwik (Matomo), Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads (AW-1020314917)
Tracking pixels
LinkedIn Insight, Piwik (Matomo)
Marketing tools
LinkedIn Insight, YouTube channel
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professional SaaS platform for appointment booking.
  2. Strong emphasis on security and compliance (ISO 27001, GDPR).
  3. Multiple integrations and mobile apps available.
  4. Good marketing and analytics infrastructure.
  5. No signs of malicious or suspicious activity.
  6. Domain registration uses privacy protection but is consistent with business type.
Technical notes

Notes

The website is built on a modern technology stack with extensive use of JavaScript, SVG graphics, and asynchronous loading of scripts for performance optimization. Hosting is provided by Linode, a reputable cloud provider. The site is mobile-optimized with responsive design and preloading of key assets. SEO is well addressed with proper meta tags, Open Graph, and JSON-LD structured data for videos. Analytics and marketing tools are integrated thoughtfully, balancing tracking needs with privacy compliance. No major technical debt or performance bottlenecks were identified. Opportunities exist to further improve DNS security and incident response readiness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 74/100Medium29 findingsView report
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