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Security report for shokz.com.au

Shokz AU · Retail · Australia

Medium risk. 4 critical or high findings in Email security, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Shokz AU operates an e-commerce website specializing in bone conduction headphones and earbuds designed for sports and everyday use. The company targets general consumers interested in innovative audio technology, positioning itself as a niche player in the retail sector focused on open-ear headphone solutions. The website is built on the Shopify platform, leveraging modern web technologies and multiple third-party marketing and analytics tools to optimize user experience and business insights. Privacy and cookie consent mechanisms are well implemented, reflecting compliance with GDPR and related regulations. However, direct contact information and explicit security policies are not publicly available on the site, which could be improved to enhance trust and transparency. Overall, the website demonstrates a good balance of technical maturity, security posture, and business credibility, making it a reliable platform for consumers.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching shokz.com.au

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
75
Email security
60
DNS health
60
Network security
100
GDPR outside view
85
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The business operates primarily as an online retailer of specialized audio products, leveraging Shopify's e-commerce infrastructure. Its market positioning focuses on sports and lifestyle consumers seeking comfortable and innovative headphone solutions. The integration of affiliate marketing, email marketing (Klaviyo), and retargeting pixels (Facebook, Google, TikTok) indicates a mature marketing strategy aimed at customer acquisition and retention. The absence of explicit contact details suggests a focus on digital-first customer engagement. The company benefits from a consistent brand presence and a well-structured website, supporting its medium-sized enterprise status in the Australian retail sector.

Security posture

The website enforces HTTPS and employs cookie consent mechanisms that block trackers by default, indicating a strong privacy-first approach. Use of security and privacy apps like Pandectes GDPR enhances compliance. However, the lack of explicit security headers such as Content-Security-Policy and absence of a public security policy or incident response contact reduces transparency. No vulnerabilities or exposed sensitive data were detected in the HTML content. The security posture is solid but could be improved by publishing security policies and implementing additional HTTP security headers.

Recommendations

  1. Implement and publish a formal security policy and incident response contact information.
  2. Add HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection.
  3. Regularly audit and update third-party scripts to mitigate potential vulnerabilities.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Consider adding a vulnerability disclosure program or security.txt file to foster transparency and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Shokz AU
Description
Be Open — Explore the most comfortable bone conduction headphones for sports like running and earbuds that enhance your everyday life.
Key services
Sales of bone conduction headphones, Customer support via website
Content quality
good
Branding
consistent

Technology

Stack
Shopify, jQuery, Google Tag Manager, Microsoft Clarity, Taboola, Pandectes GDPR, Klaviyo, Riskified, OneStore
Frameworks
Shopify Brooklyn theme
Platforms
Shopify
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with blocking of trackers by default
  • No exposed sensitive data in HTML
  • Use of security and privacy apps (Pandectes GDPR)

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Shopify Analytics, Klaviyo
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Taboola, Google Ads, Facebook Pixel, TikTok
Tracking pixels
Facebook Pixel, Klaviyo, TikTok Pixel, Riskified
Marketing tools
Klaviyo Email Marketing, Shopify Analytics
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a Shopify-based e-commerce store specializing in bone conduction headphones.
  2. Comprehensive cookie consent and privacy mechanisms implemented.
  3. Multiple third-party marketing and analytics integrations present.
  4. No direct contact information (email, phone, physical address) found in the HTML content.
  5. No explicit security or incident response policies published.
  6. Good use of modern web technologies and performance optimizations.
  7. No signs of adult or questionable content.
  8. No WAF or blocking mechanisms detected.
Technical notes

Notes

The website is built on Shopify using the Brooklyn theme, incorporating jQuery and various third-party analytics and marketing scripts such as Google Tag Manager, Microsoft Clarity, Taboola, and Klaviyo. Hosting is provided by Shopify's CDN, ensuring reliable performance and global reach. The site demonstrates good mobile optimization and SEO practices with proper meta tags and Open Graph data. Performance is moderate, with asynchronous loading of scripts and lazy loading of images. Accessibility is basic but could be improved. The technical stack is modern and well-integrated, supporting the business's e-commerce objectives effectively.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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