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Security report for sbb.ch

SBB · Transportation · Switzerland

Low risk. 4 critical or high findings in GDPR outside view.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

The website www.sbb.ch serves as the official online portal for the Swiss Federal Railways (SBB), providing comprehensive services related to train schedules, ticket purchases, travel information, and customer support. It targets the general public and travelers within Switzerland, positioning itself as the leading national railway company with a strong market presence. The site offers multilingual support and integrates modern web technologies to enhance user experience. From a technical perspective, the website employs a modern tech stack including React and Next.js frameworks, supported by New Relic for performance and error monitoring, and Cookielaw.org for cookie consent management. The site is well-optimized for performance, mobile responsiveness, accessibility, and SEO, reflecting a mature digital infrastructure. Security-wise, the site benefits from HTTPS encryption, monitoring tools, and cookie consent mechanisms, indicating a solid security posture. However, explicit security policies, incident response details, and vulnerability disclosure mechanisms are not publicly visible, representing areas for improvement. No critical vulnerabilities or suspicious content were detected. Overall, the website demonstrates a high level of professionalism, trustworthiness, and compliance with privacy regulations, making it a reliable platform for users. Strategic recommendations include publishing detailed security policies, providing clear security contact channels, and implementing vulnerability disclosure programs to further enhance trust and security maturity.

Scanned

This is an earlier scan of sbb.ch. View the latest report

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Ads

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching sbb.ch

This scan found 11 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
97
Security headers
90
Email security
98
DNS health
85
Network security
100
GDPR outside view
35
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention sbb.ch, from OffSeq Breach.

Total records
4,184
Employees
38
Customers
3,724
Third parties
422
Weak passwords
10%

Latest record dated 2026-05-28 · 117 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for sbb.ch.

Select it in the checkout above.

Masked preview

  • –fs.sbb.ch2026-05-28
  • –citrix.sbb.ch2026-05-25
  • –fs.sbb.ch2026-05-25
  • –fs.sbb.ch2026-05-24
  • –company.sbb.ch2026-05-18

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SBB operates as Switzerland's national railway company, offering essential transportation services including train scheduling, ticketing, and travel information. The business model focuses on public service and customer facilitation, supported by a strong brand and extensive digital presence. The company leverages multiple subsidiary domains to segment services and communications effectively. Market positioning is strong, with a focus on reliability and comprehensive service coverage. Partnerships and integrations with trusted third-party services like Google DoubleClick and New Relic support marketing and analytics efforts. Growth indicators include a well-maintained digital platform and continuous user engagement through news and community portals.

Security posture

The website exhibits a mature security posture with HTTPS enforcement, use of security monitoring tools (New Relic), and cookie consent compliance. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. However, the absence of publicly available security policies, incident response plans, and vulnerability disclosure mechanisms suggests room for improvement in transparency and preparedness. The site does not expose direct security contact emails or phone numbers, which could hinder incident reporting. Overall, the security maturity is good but could be enhanced by formalizing and publishing security governance documents and contact points.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and user guidance.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Add explicit security headers such as Content-Security-Policy and X-Content-Type-Options if not already present.
  4. Provide clear security contact channels including dedicated security or abuse email addresses.
  5. Regularly audit and update third-party scripts and dependencies to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
SBB
Description
Alles über Halbtax, GA, Billette, Ausflüge, Städtereisen und Event-Tickets sowie Infos zu Bahnhöfen, Störungen & Fahrplan.
Key services
Train schedules, Ticket sales, Travel information, Customer support
Content quality
good
Branding
consistent

Technology

Stack
New Relic monitoring, Cookielaw.org consent management, Custom web components (sbb-*)
Frameworks
Next.js (implied by _next static paths), New Relic Browser agent
Platforms
Web
Performance
fast
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • Use of HTTPS
  • No exposed sensitive data in HTML
  • Use of New Relic for error and performance monitoring
  • Consent management for cookies

Analytics and tracking

Services
New Relic
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google DoubleClick
Tracking pixels
New Relic
Marketing tools
New Relic, CookieLaw.org
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Uses modern web technologies and monitoring tools.
  3. Strong focus on user experience and accessibility.
  4. Comprehensive privacy and cookie consent mechanisms in place.
  5. No visible security policy or incident response information publicly available.
  6. No explicit vulnerability disclosure or security.txt found.
  7. Contact information is present but limited to contact forms; no direct emails or phone numbers found in HTML.
  8. External links mostly to official or related SBB domains and trusted third-party services.
  9. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on a modern JavaScript framework (likely React with Next.js), enabling server-side rendering and SPA features. It uses custom web components for UI elements, enhancing modularity and reusability. Performance is optimized with preloading of fonts and scripts, and asynchronous loading of analytics and consent scripts. Accessibility considerations are evident with ARIA attributes and keyboard navigation support. The integration of New Relic provides robust monitoring capabilities. Hosting details are not explicit but the use of CDN services for scripts and fonts suggests a distributed hosting approach. Overall, the technical implementation is robust, scalable, and aligned with current best practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 87/100Low19 findingsView report
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