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Security report for retoura.de

RETOURA · Retail · Germany

Medium risk. 4 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

RETOURA operates a German e-commerce platform specializing in certified B-Ware products, positioning itself as a sustainable and affordable alternative to new and used goods. The website emphasizes trust through its Trusted Shops certification and offers customer-friendly policies such as a 30-day withdrawal period and free returns. Technically, the site leverages modern e-commerce technologies including jQuery, Doofinder search, Google Tag Manager, and PayPal Commerce SDK, hosted behind Cloudflare for performance and security. Security posture is strong with HTTPS enforcement, secure forms, and consent-based cookie management, though explicit security and incident response policies are not published. Overall, RETOURA presents a professional, trustworthy, and user-friendly online retail experience with moderate tracking and good privacy compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
60/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching retoura.de

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
65
Email security
75
DNS health
65
Network security
100
GDPR outside view
60
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

RETOURA targets environmentally conscious consumers seeking certified B-Ware products at competitive prices. Its business model focuses on retailing refurbished or returned goods with quality assurance. The company benefits from Trusted Shops certification, enhancing customer trust and market positioning. The website's integration with PayPal and other partners supports smooth payment processing. While contact information is primarily via forms, the site maintains a consistent brand and clear navigation, supporting a medium-sized retail operation in Germany. Growth potential lies in expanding product categories and enhancing direct customer engagement.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and multiple security headers present. Consent management for cookies and tracking is implemented, aligning with GDPR requirements. No critical vulnerabilities or exposed sensitive data were detected in the analyzed content. However, the absence of a public security policy and incident response contact limits transparency. The site uses third-party scripts which should be regularly audited to mitigate supply chain risks. Overall, RETOURA maintains a secure environment suitable for e-commerce operations but could improve by publishing formal security and incident response documentation.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Add explicit incident response contact channels such as security@ or abuse@ email addresses.
  3. Develop and publish a vulnerability disclosure policy to encourage responsible reporting.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Regularly review and update third-party scripts and dependencies to mitigate vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
RETOURA
Description
Geprüfte B-Ware zum kleinen Preis. Die nachhaltige Alternative zu Neu und Gebraucht. Zertifiziert von TrustedShops.
Key services
Sale of certified B-Ware products, Free returns, 30-day withdrawal period
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Doofinder search, Google Tag Manager, eTracker analytics, PayPal Commerce SDK
Frameworks
JTL Shop (JTL_1.5.0 plugin version)
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure login forms with CSRF tokens
  • Consent management for cookies and tracking
  • No exposed sensitive data in HTML

Analytics and tracking

Services
eTracker, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
eTracker
Marketing tools
Doofinder search
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a German e-commerce platform specializing in certified B-Ware products.
  2. Strong emphasis on sustainability and trust via Trusted Shops certification.
  3. Uses modern e-commerce technologies and consent-based tracking.
  4. No signs of security blocking or content restrictions.
  5. Clear navigation and professional design.
  6. No direct contact emails or phone numbers found in the provided content; contact via forms.
  7. No explicit security or incident response policies published.
Technical notes

Notes

The website is built on the JTL Shop platform with a modern tech stack including jQuery, Doofinder for search, Google Tag Manager, and eTracker analytics. It uses Cloudflare for DNS and CDN services, enhancing performance and security. The site is mobile-optimized with responsive design and good SEO practices. Performance is moderate, with deferred and async loading of scripts. The presence of consent management scripts indicates compliance with privacy regulations. Technical debt appears low, but opportunities exist to improve accessibility and publish more comprehensive security documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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