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Security report for redbus.in

redBus · Transportation · India

Partial score · DNS & email only

66/100

0–100, higher is better. How it is calculated

redBus is a leading online platform specializing in bus and train ticket bookings primarily in India, holding the position as India's No. 1 online bus ticket booking site. The platform caters to a broad audience seeking convenient and affordable travel options, offering services including ticket booking for state government and private bus operators, train ticket bookings as an authorized IRCTC partner, and various promotional offers. The website demonstrates a mature business model focused on transportation services with strong partnerships with government transport corporations, enhancing its market credibility. Technically, the website employs modern web technologies such as React, Google Analytics, Google Tag Manager, and Taboola for advertising and tracking. The site is mobile-optimized with good SEO practices and a professional design, although accessibility features are basic. Performance is moderate, with optimizations like preconnect and font preloading evident. From a security perspective, the site uses HTTPS with good SSL configuration but lacks explicit security headers in the provided data. There is no visible privacy or cookie policy, nor explicit contact information for security incidents or data protection officers, indicating gaps in privacy compliance and incident response readiness. The use of third-party scripts introduces potential risk vectors that should be regularly audited. Overall, redBus presents a trustworthy and professional online travel booking platform with strong business credibility but could improve its privacy compliance and security posture by implementing comprehensive policies, security headers, and clear incident response contacts.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching redbus.in

This scan found 11 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
85
DNS health
85
Network security
100
GDPR outside view
58
Average
66

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

redBus operates in the transportation sector as a large-scale online ticket booking platform, targeting general consumers in India and other countries via localized domains. Its competitive advantage lies in its extensive partnerships with government transport corporations and IRCTC, enabling access to a wide range of bus and train services. The business model is commission-based ticket sales with additional revenue from promotional offers and partnerships. The platform's growth is supported by a robust digital presence, multiple regional sites, and integration with payment and marketing partners. Strategic observations include the need to enhance privacy and security transparency to maintain customer trust and regulatory compliance.

Security posture

The current security maturity level is moderate. HTTPS is enforced with strong SSL, but the absence of key security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options reduces defense-in-depth. No exposed sensitive data or vulnerabilities were detected in the provided content. However, the lack of privacy and cookie policies, incident response contacts, and vulnerability disclosure mechanisms indicates compliance gaps, especially regarding GDPR and similar regulations. The presence of multiple third-party scripts necessitates ongoing security audits to mitigate risks. Incident response readiness and security culture indicators are not evident from the data.

Recommendations

  1. Implement comprehensive privacy and cookie policies with explicit user consent mechanisms.
  2. Add standard security headers (Content-Security-Policy, X-Frame-Options, X-Content-Type-Options) to enhance protection against common web attacks.
  3. Publish clear incident response and vulnerability disclosure contacts to improve transparency and readiness.
  4. Regularly audit third-party scripts and dependencies to identify and mitigate vulnerabilities.
  5. Enhance accessibility features and provide detailed data retention policies to improve compliance and user trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
redBus
Description
Book bus tickets online with redBus, the world's largest online bus ticket booking brand for state government and private bus operators. You can book bus, train tickets at the lowest rates and get easy cancellation, instant refund.
Key services
Bus ticket booking, Train ticket booking, Offers and discounts, Government bus bookings
Content quality
good
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Taboola, Custom fonts (Inter), Modern CSS with variables and animations
Frameworks
React
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled
  • Use of crossorigin and preconnect for resource optimization

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
poor

Advertising

Ad networks
Taboola
Marketing tools
Taboola
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a mature, professional online bus and train ticket booking platform.
  2. No explicit privacy or cookie policies found in the provided content.
  3. Multiple official partnerships with government transport corporations.
  4. Use of modern web technologies and analytics tools.
  5. No security headers detected in the provided data; potential area for improvement.
  6. No contact emails or phone numbers explicitly found in the HTML content.
  7. No evidence of vulnerability disclosure or incident response contacts.
  8. No signs of WAF or content blocking; full content accessible.
Technical notes

Notes

The website uses a modern React-based single-page application architecture with optimized resource loading strategies such as preconnect and font preloading. It integrates Google Analytics and Tag Manager for analytics and Taboola for advertising and retargeting. The site is mobile-optimized with responsive design and good SEO metadata. However, there is no detected CMS, and hosting provider details are not explicit. Performance is moderate, with room for improvement in accessibility and security header implementation. Technical risks include reliance on multiple third-party scripts and lack of visible privacy compliance features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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