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Security report for redbus.com

redBus · Transportation · N/a

Low risk. 2 critical or high findings in SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

redBus is a leading global online bus ticket booking platform operating since 2006 and serving multiple countries including India, Malaysia, Singapore, Indonesia, Peru, and Colombia. It is part of the Ibibo Group Pvt Ltd and offers a comprehensive service for bus travel including ticket booking, schedule comparison, airport transfers, and easy cancellation/refund options. The website is professionally designed with good content quality and clear navigation, targeting general consumers seeking bus travel solutions. Technically, the platform uses modern JavaScript frameworks and integrates multiple analytics and marketing tools such as Google Tag Manager, Facebook Pixel, TikTok Pixel, and Riskified for fraud prevention. Security posture is strong with HTTPS enforced and recaptcha integration, though additional security headers could enhance protection. Privacy and cookie policies are present with consent mechanisms, supporting GDPR compliance. WHOIS data is unavailable, possibly due to privacy protection, but the website's business credibility and trust indicators are high. Overall, redBus demonstrates a mature digital presence with a strong market position in transportation ticketing.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      SSL Certificate Expires Soon

      SSL certificate expires in 22 days

      What to do: Renew SSL certificate before expiration

      • NIS2 21(2)(h)
      • IR 2024/2690 9.2(c): Implementing Regulation (EU) 2024/2690, Annex point 9.2(c): Cryptography
      • NIST SC-17: NIST SP 800-53 Rev. 5 SC-17: Public Key Infrastructure Certificates
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching redbus.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
55
Security headers
80
Email security
85
DNS health
80
Network security
100
GDPR outside view
88
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

redBus holds a dominant position in the online bus ticketing market with over 17 million customers and partnerships with more than 3500 bus companies worldwide. Its business model focuses on providing a seamless online booking experience with multiple payment options and customer support. The company benefits from its association with the Ibibo Group and Makemytrip, enhancing its market reach and credibility. The platform supports multiple currencies and localized sites, indicating a global expansion strategy. Trust signals such as customer testimonials, partner logos, and NASDAQ listing of the parent group reinforce its market reputation. The company targets a broad audience of travelers seeking affordable and convenient bus travel options.

Security posture

The website enforces HTTPS and uses secure cookies, recaptcha, and third-party fraud prevention services like Riskified, indicating a strong security foundation. However, the absence of explicit security headers such as Content-Security-Policy and X-Frame-Options suggests room for improvement. No vulnerabilities or exposed sensitive data were detected in the analysis. The platform appears to follow best practices for secure payment processing and user data protection. Privacy policies and cookie consent mechanisms are implemented, supporting regulatory compliance. Incident response and vulnerability disclosure information are not publicly available, which could be enhanced to improve transparency and readiness.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to enhance protection against common web attacks.
  2. Publish a clear vulnerability disclosure policy and incident response contact information to improve security transparency and community engagement.
  3. Conduct regular audits of third-party scripts and dependencies to mitigate risks from external libraries.
  4. Enhance accessibility features to meet WCAG standards and improve user experience for all users.
  5. Maintain up-to-date WHOIS information or clarify privacy protection usage to improve domain registration transparency.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
redBus
Description
redBus is the world's largest online bus ticket booking platform serving 6 countries including India, Malaysia, Singapore, Indonesia, Peru, and Colombia. It offers an easy, fast, and secure platform for booking cheap bus tickets with over 17 million customers worldwide. The platform operates on over 7000 routes and has onboarded over 2,300 bus operators globally.
Key services
Bus ticket booking, Airport transfers, Bus schedule comparison, Ticket cancellation and refund
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, Facebook Pixel, TikTok Pixel, Riskified, HTML5, CSS3
Platforms
Web, iOS, Android
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure cookie usage
  • Recaptcha integration

Analytics and tracking

Services
Google Analytics, Facebook Analytics, TikTok Analytics, Riskified
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Criteo
Tracking pixels
Facebook Pixel, TikTok Pixel, Riskified
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong presence of privacy and cookie policies with consent mechanisms
  3. Multiple payment and cancellation FAQs indicate customer-centric service
  4. Use of multiple tracking and analytics services for marketing and performance
  5. No visible security headers detected in provided data; opportunity for improvement
  6. WHOIS data unavailable, possibly due to privacy protection or query on incorrect domain
  7. Website targets multiple countries with localized versions and currency options
  8. Social media presence on Facebook, Instagram, Twitter with official links
  9. No adult or questionable content detected; safe for general audiences
Technical notes

Notes

The website uses a modern JavaScript-based front-end with asynchronous loading of analytics and marketing scripts. It integrates Google Tag Manager, Facebook Pixel, TikTok Pixel, and Riskified for analytics and fraud prevention. The platform supports multiple currencies and languages, indicating a robust internationalization framework. Performance is moderate with deferred script loading and preconnect hints for CDN domains. Mobile optimization is good with responsive design and alternate mobile URLs. No CMS or hosting provider details were detected. The site uses service workers for offline capabilities and has implemented cookie consent management. Overall, the technical infrastructure supports a scalable and user-friendly online booking experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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