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Security report for redbus.co

redBus · Transportation · Colombia

Medium risk. 3 critical or high findings in SSL/TLS and GDPR outside view.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

redBus is a leading global online bus ticket booking platform with a strong presence in Colombia and five other countries. Founded in 2006, it has served over 36 million customers and offers extensive routes and partnerships with over 60 bus companies. The website provides a secure and user-friendly platform for purchasing bus tickets with multiple payment options and customer support channels. Technically, the site employs modern SPA frameworks, integrates advanced monitoring tools like New Relic, and uses secure HTTPS with strong security headers. Privacy and cookie policies are present with consent mechanisms, indicating good compliance practices. However, no explicit security policy or incident response page was found, which could be improved. Overall, the website demonstrates a mature digital presence with a solid security posture and trustworthy business information.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, YouTube

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching redbus.co

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
75
Email security
60
DNS health
80
Network security
100
GDPR outside view
65
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention redbus.co, from OffSeq Breach.

Total records
411
Employees
0
Customers
403
Third parties
8
Weak passwords
41%

5 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for redbus.co.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company holds a market leader position in online bus ticket sales, leveraging partnerships with major bus operators and payment providers. Its business model focuses on e-commerce for transportation tickets, targeting general consumers in Colombia and other countries. The platform benefits from strategic partnerships with travel sites like Goibibo and Makemytrip, enhancing its ecosystem. The presence of multiple payment options and customer support indicates a customer-centric approach. The company is part of the Ibibo Group Pvt Ltd, suggesting strong backing and resources. Growth indicators include extensive route coverage and a large user base. The website content and structure support a professional and reliable brand image.

Security posture

The website enforces HTTPS with excellent SSL configuration and implements key security headers such as CSP, HSTS, and X-Frame-Options. It uses secure cookies and does not expose sensitive data in the HTML. Monitoring via New Relic and other analytics tools is active, supporting proactive performance and error tracking. However, the absence of a public security policy or incident response contact reduces transparency. No vulnerabilities or outdated libraries were detected in the analysis. The site follows best practices for secure online transactions, including SSL encryption and trusted payment methods. Overall, the security posture is strong but could benefit from enhanced transparency and formal security disclosures.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Add an incident response contact or page to improve transparency and readiness.
  3. Implement and publicize a vulnerability disclosure program or security.txt file.
  4. Enhance accessibility features to improve compliance and user experience.
  5. Regularly audit and update third-party scripts and libraries to mitigate risks.

Contact details published on the site

Addresses
Legal name
IBIBO GROUP COLOMBIA SAS
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
redBus
Description
redBus Colombia brinda el servicio de venta de pasajes de bus online en las rutas de tu elección, con descuentos increíbles. redBus es la empresa líder en la venta de pasajes de bus en todo el mundo con presencia en 6 países (India, Malasia, Singapur, Indonesia, Perú y Colombia). Fundada en 2006, ha vendido más de 220 millones de pasajes y cuenta con más de 36 millones de clientes satisfechos. Ofrece más de 6000 rutas en Colombia con 60 empresas de bus asociadas. La plataforma permite comprar pasajes de bus con medios de pago seguros y ofrece servicios de cancelación y reprogramación según políticas de las empresas de transporte.
Key services
Online bus ticket booking, Discount offers, Cancellation and rescheduling services, Customer support
Content quality
good
Branding
consistent

Technology

Stack
New Relic monitoring, Google Tag Manager, Service Worker, Various JavaScript bundles
Frameworks
SPA (Single Page Application), New Relic Browser Agent
Platforms
Web
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure cookie usage
  • Use of CSP
  • No exposed sensitive data in HTML

Analytics and tracking

Services
New Relic, Google Tag Manager, TikTok Analytics, Facebook Analytics, Criteo
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Criteo
Tracking pixels
TikTok Pixel, Facebook Pixel
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content in Spanish targeting Colombia.
  2. No WHOIS data available publicly, indicating privacy protection.
  3. Strong presence of privacy and cookie policies with consent mechanisms.
  4. Multiple payment options and secure payment claims.
  5. Use of modern web technologies and monitoring tools.
  6. Social media presence on Facebook, Twitter, Instagram.
  7. No signs of adult or explicit content.
  8. No visible security vulnerabilities or exposed sensitive data.
  9. Good SEO and structured data usage.
  10. No explicit security policy or incident response page found.
Technical notes

Notes

The website is built as a modern Single Page Application, likely using React or similar frameworks, supported by multiple JavaScript bundles and service workers for performance and offline capabilities. It integrates New Relic for monitoring and Google Tag Manager for analytics and marketing. The site is optimized for mobile devices and uses structured data (JSON-LD) for SEO. Performance appears fast with preloading of key images and resources. Accessibility is basic but could be improved. Hosting details are not explicit but the use of CDN domains and secure HTTPS indicates a professional hosting environment. The technical stack supports scalability and a good user experience but requires ongoing maintenance to ensure security and performance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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