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Security report for qualaroo.com

Qualaroo · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

Qualaroo is a technology company specializing in user research and customer feedback software, offering a SaaS platform that enables businesses to collect actionable insights via surveys and AI-powered analytics. The company is positioned as a mature player with a strong market presence, supported by a parent company, ProProfs, and notable clients such as eBay, Twilio, and LinkedIn. The website demonstrates a professional design, excellent content quality, and clear navigation optimized for mobile users. Technically, the site uses modern JavaScript libraries, Google Fonts, Microsoft Clarity for analytics, and Google Tag Manager for marketing and tracking. Security posture is good with HTTPS enabled and no exposed sensitive data, though improvements are recommended in DNSSEC and security headers. Privacy compliance is limited as no explicit privacy or cookie policies were found in the provided content. Overall, the site is trustworthy and business credible but could enhance transparency and security documentation.

Scanned

This is an earlier scan of qualaroo.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching qualaroo.com

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
15
Email security
70
DNS health
80
Network security
100
GDPR outside view
80
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Qualaroo operates in the technology sector, targeting businesses seeking to improve customer experience and product feedback through surveys and AI sentiment analysis. Its business model includes a free tier and multiple paid subscription plans, catering to startups, growing businesses, and enterprises. The company leverages partnerships within the ProProfs ecosystem, enhancing its product suite and market reach. The presence of case studies and client logos indicates strong customer validation and market traction. The website's content and structure support lead generation and customer engagement effectively.

Security posture

The website exhibits a solid security foundation with HTTPS enforced and no visible exposure of sensitive information. However, the absence of DNSSEC and security headers such as Content Security Policy, HSTS, and X-Frame-Options suggests room for enhancement. No vulnerability disclosures or incident response contacts are published, which could be a gap in security transparency. The use of reputable analytics and tracking tools is balanced with moderate user tracking levels. Overall, the security posture is good but would benefit from formalized policies and improved DNS security.

Recommendations

  1. Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
  2. Implement and publish comprehensive privacy and cookie policies with clear consent mechanisms.
  3. Add security headers (CSP, HSTS, X-Frame-Options) to enhance protection against common web attacks.
  4. Publish a vulnerability disclosure policy or security.txt file to improve transparency and incident response readiness.
  5. Provide explicit contact information for security incidents or data protection officer to comply with best practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Qualaroo
Description
Qualaroo simplifies the process of collecting user feedback with surveys. Signup today to get actionable UX Insights from your customers.
Key services
User feedback surveys, Customer satisfaction measurement, AI-powered sentiment analysis, Survey Nudges™, Net Promoter Score measurement
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Fonts (Roboto), Microsoft Clarity, YouTube embedded videos, Google Tag Manager
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled (implied by https URLs)
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected in scripts

Analytics and tracking

Services
Microsoft Clarity, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Microsoft Clarity
Marketing tools
Microsoft Clarity
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking.
  2. No explicit privacy, cookie, or terms of service policies found in the provided HTML snippet.
  3. Contact phone number clearly displayed with context.
  4. Multiple external links to partner and related domains.
  5. Use of modern tracking and analytics tools.
  6. Strong branding and professional design.
  7. No security.txt or vulnerability disclosure found.
  8. No explicit security or incident response policies visible.
Technical notes

Notes

The website uses a modern and performant tech stack including asynchronous JavaScript loading, Google Fonts, and Microsoft Clarity for analytics. The site is mobile-optimized with responsive design and accessibility considerations. Hosting is via GoDaddy.com, LLC as per WHOIS data. The site loads quickly and has well-structured metadata including Open Graph and JSON-LD structured data for SEO and social sharing. No CMS is explicitly detected. The technical implementation supports a professional user experience with minimal technical debt visible in the provided content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 70/100 +2Medium31 findingsView report
  2. 68/100Medium30 findingsView report
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