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Security report for psta.net

Pinellas Suncoast Transit Authority · Transportation · United States

Medium risk. 8 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

62/100

Risk levelMedium

0–100, higher is better. How it is calculated

The Pinellas Suncoast Transit Authority (PSTA) operates as the primary public transit provider for Pinellas County, Florida, offering a comprehensive range of bus and trolley services including specialized routes such as SunRunner and Spark. The website serves residents and visitors seeking transit information, schedules, fares, and real-time bus tracking. PSTA holds a strong market position as a government-affiliated transportation authority with a domain established in 1999, reflecting long-term operational stability. Technically, the website employs a modern but somewhat dated technology stack featuring AngularJS, Bootstrap 3, jQuery, and Google Analytics for tracking. The site is mobile-optimized and provides a good user experience with clear navigation and relevant content. However, some technical improvements could enhance performance and security, such as enabling DNSSEC and implementing security headers. From a security perspective, the site uses HTTPS and has domain transfer protections in place, but lacks explicit security policies, incident response contacts, and vulnerability disclosure mechanisms. No critical vulnerabilities or malicious content were detected, but the absence of privacy and cookie policies and consent mechanisms indicates partial compliance with privacy regulations. Overall, the website is professional, trustworthy, and serves its public service mission effectively. Strategic enhancements in privacy compliance and security posture would further strengthen user trust and regulatory adherence.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching psta.net

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
75
DNS health
75
Network security
100
GDPR outside view
35
Average
62

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

PSTA operates in the transportation sector as a government-related entity providing public transit services. Its business model is primarily funded through government support and fare collection. The organization targets local residents, commuters, and tourists in Pinellas County, Florida. The website reflects a mature operation with a broad service offering and partnerships with regional transit authorities and fare payment platforms like Flamingo Fares. The presence of multiple social media channels and online ticket sales indicates a focus on digital engagement and customer convenience. Growth indicators include recent network redesigns and new service launches such as Spark. The partnership ecosystem is robust, involving neighboring county transit systems and technology providers.

Security posture

The security maturity level is moderate. The site enforces HTTPS and domain transfer restrictions but lacks DNSSEC and security headers, which are important for preventing common web attacks. There is no published security policy or incident response contact, which limits transparency and readiness for security incidents. Privacy compliance is partial due to missing privacy and cookie policies and consent mechanisms. No exposed sensitive data or vulnerable libraries were detected. The use of reputable third-party services like Google Analytics and Google Tag Manager is standard but requires proper privacy disclosures. Overall, the security posture is adequate for a public service website but could be improved with enhanced policies and technical controls.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement and publish a comprehensive privacy policy and cookie consent mechanism to comply with GDPR and other privacy regulations.
  3. Add security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), X-Frame-Options, and X-Content-Type-Options.
  4. Publish a security policy and incident response contact information to improve transparency and readiness.
  5. Consider adding a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Pinellas Suncoast Transit Authority
Description
The official website of the Pinellas Suncoast Transit Authority (PSTA), the public transit provider for Pinellas County, Florida.
Key services
Bus transit services, SunRunner, Spark, Grouper, Snapper, Clearwater Ferry, Direct Connect, Trolley Services, Airport Express, Vanpool
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Bootstrap 3.3.7, AngularJS 1.6.1, Google Analytics, Google Tag Manager, Font Awesome 4.7.0, AOS (Animate On Scroll), Moment.js, Google Maps API, PDF.js
Frameworks
AngularJS, Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
65/100
Good practices seen
  • Use of HTTPS (implied by domain and Google Analytics usage)
  • ClientTransferProhibited domain status

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google Ads
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content about public transit services.
  2. No privacy or cookie policy explicitly found on homepage or main navigation.
  3. Multiple contact forms and social media links present for user engagement.
  4. Use of modern JavaScript libraries and frameworks indicates moderate technical maturity.
  5. No explicit security or incident response policies published.
  6. WHOIS data supports legitimacy and long-term operation of the domain.
  7. No suspicious or malicious content detected.
  8. Advertising and analytics use Google services with standard tracking.
  9. Content is safe and suitable for general audiences.
Technical notes

Notes

The website uses a combination of AngularJS 1.6, Bootstrap 3.3.7, jQuery 3.1.1, and various third-party libraries such as AOS, Moment.js, and PDF.js. Google Analytics and Google Tag Manager are used for analytics and marketing. The site appears to be built on a CMS likely Umbraco, inferred from script and CSS naming conventions. Performance is moderate with deferred loading of styles and scripts. Mobile optimization is good, with responsive design and mobile-specific navigation elements. Accessibility is basic, with some ARIA roles and skip links present but no advanced accessibility features detected. SEO optimization is basic with meta tags and Open Graph tags present but incomplete in some fields. Hosting provider is not explicitly identified but domain registrar is Network Solutions. Overall, the technical infrastructure is stable but could benefit from modernization and enhanced security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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