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Security report for proprofssurvey.com

ProProfs Survey Maker · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

ProProfs Survey Maker is a well-established SaaS platform offering online survey creation tools enhanced with AI capabilities. It targets individuals and businesses seeking to gather customer feedback through customizable surveys, forms, polls, and quizzes. The platform is part of the larger ProProfs brand, which includes multiple related products and subsidiaries, indicating a mature market presence. The website demonstrates professional design, clear navigation, and mobile optimization, supporting a positive user experience. Technically, it employs modern web technologies and integrates Google Tag Manager for analytics, reflecting a moderate to advanced digital maturity. Security posture is good with HTTPS enforced and no visible vulnerabilities, though explicit security headers and incident response information are lacking. Privacy compliance is strong with clear privacy and cookie policies and consent mechanisms. The absence of WHOIS domain registration data is a notable concern, reducing trustworthiness despite the professional appearance and business legitimacy. Overall, the site scores well on content quality, technical implementation, and privacy compliance, with room for improvement in security transparency and domain registration clarity.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching proprofssurvey.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
15
Email security
70
DNS health
75
Network security
100
GDPR outside view
65
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the technology sector, providing survey and feedback tools via a SaaS subscription model with tiered pricing plans. Its target customers include businesses and individuals requiring survey solutions. The brand is supported by a parent company, ProProfs, and several subsidiaries offering complementary products. The website content and structured data indicate a strong market position with positive user ratings and a comprehensive feature set. Partnerships with other platforms like Qualaroo enhance its ecosystem. The business model focuses on recurring revenue through subscriptions and demos, with clear calls to action for user engagement. Growth indicators include multiple product offerings and active social media presence. Strategic observations suggest a focus on expanding AI capabilities and integrations to maintain competitive advantage.

Security posture

The website enforces HTTPS, ensuring encrypted communications. Security headers are partially implemented or not explicitly detected, suggesting potential improvements in HTTP header configurations such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options. No exposed sensitive data or vulnerable libraries were identified in the HTML content. The site lacks publicly available incident response or security policy documentation, which could enhance transparency and preparedness. Privacy policies and cookie consent mechanisms are present and appear comprehensive, supporting GDPR compliance. Overall, the security maturity is moderate to good, with recommendations to strengthen header policies and publish incident response contacts to improve trust and compliance.

Recommendations

  1. Implement and enforce comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  2. Publish explicit security and incident response policies with contact information to enhance transparency and readiness.
  3. Regularly audit and update third-party libraries to avoid vulnerabilities.
  4. Clarify domain registration details and ensure WHOIS information is publicly available to improve trustworthiness.
  5. Maintain and enhance privacy compliance measures, including clear data retention policies and user rights disclosures.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
ProProfs Survey Maker
Description
ProProfs Survey Maker is a robust tool that helps individuals and businesses to create engaging and customized surveys, forms, polls, and quizzes to capture valuable customer feedback.
Key services
Online survey creation, AI survey maker, Templates, NPS surveys, Scored surveys, Sharing and distribution, Reports, Integrations
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, YouTube embed, SVG graphics, CSS3, HTML5
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. No WHOIS data available, which is a concern for domain legitimacy
  3. Multiple related domains and products under ProProfs brand
  4. Good privacy and cookie policies with consent mechanisms
  5. No explicit security or incident response contact information found
  6. Uses modern web technologies and Google Tag Manager for analytics
  7. No adult or questionable content detected
  8. Clear business model with tiered SaaS pricing plans
Technical notes

Notes

The website uses modern web standards including HTML5, CSS3, and JavaScript, with SVG graphics for scalable visuals. Google Tag Manager is integrated for analytics and marketing tracking. The site is mobile-optimized with responsive design and accessibility considerations. Performance is moderate, with asynchronous loading of scripts and preloading of fonts. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not evident from the HTML content. Technical risks are minimal but include the need for improved security headers and clearer domain registration data. Overall, the technical infrastructure supports a professional and scalable web presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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