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Security report for pret.com

Pret A Manger · Retail · United States

Medium risk. 3 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Pret A Manger operates as a global retail food service company specializing in freshly prepared food and organic coffee. The company has a strong market presence in the United States, United Kingdom, and other countries, offering a diverse menu and additional services such as catering and subscription-based drink programs. The website reflects a mature digital presence with multilingual support and a focus on customer engagement through various channels. Technically, the website leverages modern web technologies including React and Next.js, integrated with multiple third-party services for analytics, marketing, and payment processing. The infrastructure appears robust, hosted likely on Azure, with good performance and mobile optimization. The use of a comprehensive Content Security Policy and HTTPS ensures a strong security baseline. Security posture is solid with no evident vulnerabilities or exposed sensitive data. Privacy compliance is well addressed with clear privacy and cookie policies, supported by consent management platforms. However, the absence of a dedicated security policy or incident response contact is noted. Overall, the site demonstrates high professionalism and trustworthiness. The risk assessment is low, with recommendations focusing on enhancing transparency around security policies and incident response. Strategic improvements in these areas would further strengthen customer trust and compliance posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
63/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching pret.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
65
Email security
75
DNS health
75
Network security
100
GDPR outside view
63
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention pret.com, from OffSeq Breach.

Total records
1,608
Employees
7
Customers
1,514
Third parties
87
Weak passwords
5%

Latest record dated 2026-05-26 · 15 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for pret.com.

Select it in the checkout above.

Masked preview

  • –hybrid.pret.com2026-05-26
  • –hybrid.pret.com2025-11-13
  • –hybrid.pret.com2025-09-20
  • –hybrid.pret.com2025-07-20
  • –hybrid.pret.com2025-07-09

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Pret A Manger is positioned as a leading retailer in the fresh food and beverage sector, targeting health-conscious consumers and office workers seeking convenience. Its business model combines physical retail locations with digital ordering and subscription services, supported by a strong brand and ethical initiatives such as The Pret Foundation charity. The company benefits from partnerships with major payment processors and marketing platforms, enabling scalable operations and customer engagement. Growth indicators include expansion into multiple international markets and continuous menu innovation. The company maintains a consistent brand image and leverages social media effectively. Revenue streams include direct retail sales, catering, and subscription services. The partnership ecosystem is robust, involving technology providers for payments, analytics, and consent management. Strategic observations suggest a focus on digital transformation and customer loyalty programs to sustain competitive advantage.

Security posture

The website exhibits a mature security posture with enforced HTTPS, strict Content Security Policy, and modern security headers. The integration of consent management tools aligns with GDPR and privacy best practices. No critical vulnerabilities or exposed sensitive information were detected. However, the lack of a published security policy and incident response contact limits transparency and may impact trust among security-conscious users. Compliance with GDPR is evident but could be enhanced with explicit data retention disclosures and vulnerability disclosure mechanisms. The use of multiple third-party scripts necessitates ongoing security audits to mitigate supply chain risks. Overall, the security culture appears proactive but would benefit from formalized public security documentation and incident handling procedures.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and commitments.
  2. Provide explicit incident response contact information to facilitate vulnerability reporting.
  3. Implement and publish a vulnerability disclosure policy or security.txt file.
  4. Regularly audit and update third-party scripts to minimize supply chain risks.
  5. Enhance privacy disclosures with detailed data retention policies and user rights information.

Contact details published on the site

Addresses
Legal name
Pret A Manger (Europe) Ltd
Registration number
1854213
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Pret A Manger
Description
Pret A Manger is a global food retailer specializing in freshly prepared food and organic coffee. The company offers a variety of food and drink menus including sandwiches, salads, bakery items, and beverages. It operates in multiple countries with a focus on quality and sustainability.
Key services
Fresh food and beverages, Online ordering and delivery, Catering services, Subscription-based drink service (Club Pret)
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, Google Analytics, Adyen payment SDK, Chargebee, LaunchDarkly, OneTrust, Ketch Consent Management, Uberall Store Locator, Braze, TikTok Analytics, LinkedIn SDK, Snapchat SDK, Microsoft Clarity, Google Optimize
Frameworks
Next.js, React
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • Strict Content Security Policy with nonce
  • Use of HTTPS
  • No inline scripts without nonce
  • Use of modern security headers
  • Consent management integration

Analytics and tracking

Services
Google Analytics, TikTok Analytics, Braze, Microsoft Clarity, Google Optimize, LinkedIn Analytics, Snapchat Analytics, Twitter Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
DoubleClick, Google Ads, Snapchat Ads, LinkedIn Ads, Bing Ads, AdsWizz, Exelate
Tracking pixels
TikTok Pixel, LinkedIn Insight Tag, Snapchat Pixel, Microsoft Clarity, Google Optimize, Atreemo, Mention Me
Marketing tools
Yieldify, LaunchDarkly, Chargebee, OneTrust, Ketch Consent Management, Braze
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong focus on privacy and cookie compliance with integrated consent management.
  3. Use of multiple modern technologies and third-party services for analytics, marketing, and payments.
  4. No exposed sensitive data or obvious security vulnerabilities detected.
  5. Clear business and contact information available, though no direct security contact found.
  6. Strong social media presence and charity involvement enhance trust.
  7. Comprehensive content with multilingual support and market-specific pages.
Technical notes

Notes

The website is built on a modern React and Next.js framework, ensuring server-side rendering and good SEO performance. It uses Contentful as a CMS, Azure for hosting, and integrates with multiple third-party services for payments (Adyen), subscription management (Chargebee), feature flagging (LaunchDarkly), and consent management (OneTrust, Ketch). Analytics and marketing tools include Google Analytics, TikTok, Braze, and Microsoft Clarity. Performance is optimized with preloading, responsive images, and deferred script loading. Accessibility features such as skip links and ARIA roles are present, contributing to a good user experience. The technical stack is well maintained with no deprecated or vulnerable libraries detected. Opportunities exist to further modernize by consolidating third-party scripts and enhancing security documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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