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Security report for postmates.com

Postmates Inc. · Transportation · United States

Medium risk. 1 critical or high finding in SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Postmates Inc. operates a leading on-demand delivery platform specializing in food, groceries, alcohol, and other goods, serving millions of customers primarily in the United States. As a subsidiary of Uber Technologies Inc., Postmates benefits from a robust technical infrastructure and integration within a global transportation and delivery ecosystem. The website demonstrates a mature digital presence with modern technologies such as React and extensive use of JavaScript frameworks, optimized for both desktop and mobile platforms. Security posture is strong with HTTPS enforcement, use of Google reCAPTCHA, and secure script loading practices, although DNSSEC is not enabled and explicit security policies are not publicly disclosed. Privacy and cookie policies are comprehensive and GDPR compliant, reflecting a commitment to user data protection. Overall, the site is professional, trustworthy, and well-positioned in the competitive food delivery market.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching postmates.com

This scan found 11 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
65
Email security
87
DNS health
85
Network security
100
GDPR outside view
100
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Postmates holds a significant market position as a major player in the on-demand delivery sector, targeting consumers seeking convenient access to food and goods. Its business model leverages a marketplace connecting customers, merchants, and couriers, generating revenue through delivery fees and partnerships. The company’s integration with Uber expands its reach and operational capabilities. The website content and structure emphasize ease of use, app downloads, and service variety, appealing to a broad consumer base. Strategic partnerships and a strong brand presence support growth and customer retention. The absence of direct contact information on the website suggests reliance on digital support channels.

Security posture

The website exhibits a solid security foundation with HTTPS, script integrity checks, and anti-bot measures like Google reCAPTCHA. However, the lack of DNSSEC and absence of publicly available security or incident response policies indicate areas for improvement. No vulnerabilities or exposed sensitive data were detected in the HTML content. The site does not provide a vulnerability disclosure program or security.txt file, which could enhance transparency and trust. Overall, the security maturity is good but could benefit from formalized policies and enhanced DNS security.

Recommendations

  1. Enable DNSSEC to strengthen DNS security and prevent spoofing
  2. Publish a dedicated security policy and incident response contact information
  3. Implement and publicize a vulnerability disclosure program or security.txt
  4. Ensure all recommended security headers are explicitly set and documented
  5. Enhance user trust by providing clear business contact information and support channels
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Postmates Inc.
Description
Order delivery or pickup from more than 600,000 restaurants, retailers, grocers, and more all across your city. Download the app now to get everything you crave, on-demand.
Key services
Food delivery, Grocery delivery, Alcohol delivery, Pickup services
Content quality
excellent
Branding
consistent

Technology

Stack
React, Lodash, Styletron, Google reCAPTCHA, JavaScript ES6+
Frameworks
React
Platforms
Web, iOS, Android
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA
  • No exposed sensitive data in HTML
  • Use of nonce attributes on scripts

Analytics and tracking

Services
Google Analytics (implied), Uber internal analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google reCAPTCHA, Arkose Labs, Darwinium, FingerprintJS, Lexis Nexis, Sardine
Marketing tools
Marketing Uclick Link Config
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features
  2. Strong branding and consistent design throughout
  3. Comprehensive privacy and cookie policies present
  4. No direct contact emails or phone numbers found on main page or footer
  5. Use of modern JavaScript frameworks and libraries
  6. Integration with Uber ecosystem evident
  7. Security best practices mostly followed but DNSSEC not enabled
  8. No explicit security or incident response policies found
  9. No vulnerability disclosure or security.txt detected
Technical notes

Notes

The website is built on a modern React-based tech stack with extensive use of JavaScript libraries such as Lodash and Styletron for styling. It leverages Google reCAPTCHA for bot mitigation and integrates with multiple third-party services for analytics and fraud prevention. Hosting appears to be managed by Uber’s infrastructure with DNS services from NS1 and UltraDNS. Performance is optimized with script preloading and deferred loading strategies. The site is mobile-optimized and accessible, with semantic HTML and ARIA attributes. Technical risks are minimal, though the absence of DNSSEC and some security headers could be addressed to reduce attack surface.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 74/100Medium19 findingsView report
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