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Security report for play.ht

PlayAI · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

PlayAI operates a leading AI voice generation platform offering over 200 realistic AI voices across 30+ languages. The company targets creators, enterprises, and developers seeking advanced text-to-speech and voice cloning solutions. Their market position is strong, supported by partnerships with major brands and a comprehensive suite of AI voice products including voice cloning, dubbing, and conversational AI voice agents. Technically, the website leverages modern frameworks such as Next.js and React, hosted with Cloudflare DNS, ensuring fast performance and mobile optimization. Security posture is good with HTTPS enforced and domain transfer protections, though DNSSEC is not enabled and explicit security policies are not publicly disclosed. Privacy compliance is weak due to absence of privacy and cookie policies. Overall, the website is professional, trustworthy, and content-rich, but would benefit from enhanced privacy disclosures and security transparency.

Scanned

This is an earlier scan of play.ht. View the latest report

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching play.ht

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
15
Email security
70
DNS health
80
Network security
100
GDPR outside view
53
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

PlayAI's business model is SaaS-based, monetizing AI voice generation and related services. Their competitive advantage lies in a large voice library, multi-language support, and advanced features like multi-voice conversations and real-time API integration. The company serves a broad customer base including content creators, enterprises, and developers. Growth indicators include recent feature launches and partnerships with notable brands. The ecosystem includes integrations for conversational AI and IVR systems. Strategic observations suggest focusing on privacy compliance and expanding security transparency to strengthen market trust.

Security posture

The security maturity level is moderate to good. The site uses HTTPS with a reputable registrar and Cloudflare DNS, providing baseline protections. However, DNSSEC is not enabled, and no explicit security or incident response policies are published. No vulnerabilities or exposed sensitive data were detected in the content. Compliance gaps exist in privacy and cookie policies, which may impact GDPR adherence. Incident response readiness is unclear due to lack of contact channels for security issues. Overall, the security culture appears professional but could improve transparency and formalize security policies.

Recommendations

  1. Enable DNSSEC to enhance DNS security and prevent spoofing.
  2. Publish comprehensive privacy and cookie policies with GDPR compliance details.
  3. Add explicit security policy and incident response contact information on the website.
  4. Implement and document security headers such as Content-Security-Policy and X-Frame-Options.
  5. Enhance transparency around data collection, retention, and user consent mechanisms.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
PlayAI
Description
The Best AI Voice Generator with 200+ realistic AI voices. PlayAI is the voice platform for creators & enterprises. See our low latency Text to Speech API.
Key services
AI Voice Generator, Text to Speech, AI Voice Over, AI Voice Cloning, AI Dubbing, AI Voice Agents, Text to Speech API
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Cloudflare DNS, JavaScript, CSS, HTML5
Frameworks
Next.js
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Domain status clientTransferProhibited
  • No DNSSEC enabled (recommend enabling)
  • Use of Cloudflare DNS for protection and performance

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. No explicit privacy, cookie, or terms of service policies found on the main page or indicated in metadata.
  3. No contact emails or phone numbers explicitly found in the HTML content provided.
  4. Strong branding and partner logos indicate established business relationships.
  5. Use of modern web technologies and frameworks (Next.js, React).
  6. Good SEO metadata and Open Graph tags present.
  7. Multiple language support and extensive voice samples enhance user engagement.
  8. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on a modern tech stack including Next.js and React, optimized for performance and mobile responsiveness. Hosting and DNS are managed via Cloudflare, providing reliability and security benefits. The site includes rich metadata and Open Graph tags for SEO and social sharing. Audio samples and interactive elements are well integrated. There is no evidence of technical debt or legacy technologies. Opportunities exist to improve security headers and privacy-related technical implementations. Overall, the technical infrastructure supports a scalable and user-friendly platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 66/100Medium31 findingsView report
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