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Security report for pineapplesupport.org

Pineapple Support Society · Non-profit · United States

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

65/100

Risk levelMedium

0–100, higher is better. How it is calculated

Pineapple Support Society is a US-based 501(c)(3) non-profit organization dedicated to providing mental health support, therapy, and educational resources specifically tailored for adult industry performers and producers worldwide. The organization operates a comprehensive platform offering 24/7 volunteer listener support, professional therapy services, support groups, workshops, and community events. Their market position is strong within their niche, supported by reputable sponsors and a consistent brand presence. Technically, the website is built on WordPress with a modern theme and plugins, optimized for SEO and mobile responsiveness, though some security headers and DNSSEC are missing. The site employs GDPR-compliant privacy and cookie policies with active consent mechanisms, reflecting good privacy compliance. Security posture is solid with HTTPS and HIPAA-compliant data collection for therapy, but could be improved with additional headers and vulnerability disclosures. Overall, the website is professional, trustworthy, and well-maintained, serving a specialized community with relevant services and resources.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching pineapplesupport.org

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
20
Email security
65
DNS health
80
Network security
100
GDPR outside view
85
Average
65

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The organization targets adult industry professionals seeking mental health support, leveraging a non-profit model funded by sponsorships and donations. Their ecosystem includes regional subsidiaries in Romania and Colombia, and partnerships with event organizers and industry associations. The business model focuses on community support, professional therapy access, and education, positioning Pineapple Support as a leading mental health resource in its sector. The presence of multiple sponsors and a Guidestar profile indicates transparency and credibility. The website's content and structure support ongoing engagement and growth within their niche market.

Security posture

The website demonstrates a moderate to good security maturity level with mandatory HTTPS encryption and clientTransferProhibited domain status. The use of a HIPAA-compliant platform for sensitive therapy data is a strong positive. However, the absence of DNSSEC, lack of advanced security headers, and no visible vulnerability disclosure or security.txt file indicate areas for improvement. No critical vulnerabilities or exposed sensitive data were detected. Privacy compliance is well addressed with clear policies and cookie consent. Incident response and security policy documentation are not found, suggesting limited formal security governance publicly available.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Implement standard security headers such as Content-Security-Policy, X-Frame-Options, X-Content-Type-Options, and Referrer-Policy to mitigate common web attacks.
  3. Publish a security.txt file to provide a clear vulnerability disclosure channel and improve security transparency.
  4. Regularly audit and update WordPress plugins and themes to reduce risk of vulnerabilities.
  5. Consider formalizing and publishing incident response and security policies to strengthen security governance and stakeholder trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Pineapple Support Society
Description
Pineapple Support is a non-profit organization providing free emotional support and mental health services to adult industry performers and producers worldwide.
Key services
24/7 trained listener support, Professional therapy and counseling, Support groups, Workshops and webinars, Educational resources
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress 6.8.1, WooCommerce 9.9.5, jQuery 3.7.1, Google Analytics, Flodesk (email marketing), SweetAlert2, Yoast SEO plugin
Frameworks
Enfold WordPress Theme, Avia Framework
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • ClientTransferProhibited domain status
  • HIPAA compliant data collection platform for therapy
  • Cookie consent banner implemented

Analytics and tracking

Services
Google Analytics, Google Ads
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google Ads
Marketing tools
Flodesk email marketing
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professionally designed non-profit mental health support platform for adult industry professionals
  2. Strong presence of trust signals including 501(c)(3) status and sponsor logos
  3. Comprehensive content including therapy, support groups, events, and educational resources
  4. Good privacy and cookie compliance with explicit policies and consent mechanisms
  5. Use of modern WordPress CMS with popular plugins and SEO optimization
  6. No signs of blocking or WAF interference
  7. Some security headers missing and DNSSEC not enabled, room for security improvements
Technical notes

Notes

The website is built on a stable WordPress CMS platform using the Enfold theme and WooCommerce plugin for e-commerce capabilities. It integrates modern JavaScript libraries such as jQuery and SweetAlert2, and uses Flodesk for email marketing. SEO is enhanced via Yoast SEO plugin with proper meta tags and structured data (JSON-LD). Performance is moderate with asynchronous loading of scripts and responsive design for mobile devices. Accessibility is basic but could be improved. Hosting details are limited but domain registrar is reputable. Overall, the technical infrastructure supports the business needs effectively with opportunities for security and accessibility enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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