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Security report for ontraport.com

Ontraport · Technology · United States

Medium risk. 6 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

57/100

Risk levelMedium

0–100, higher is better. How it is calculated

Ontraport is a technology company providing an enterprise-level CRM and business automation platform tailored for mid-sized businesses. Their platform integrates marketing, sales, payments, and customer support into a unified system designed to simplify complex business processes and enable scalable growth. The website demonstrates a mature digital presence with extensive use of modern analytics and marketing technologies, hosted primarily on AWS infrastructure. Security posture is strong with HTTPS enforced and domain registration consistent with business claims, though minor improvements such as enabling DNSSEC and publishing explicit privacy and terms policies are recommended. Overall, Ontraport presents a professional, trustworthy, and technically sound platform with a clear focus on business automation and CRM solutions.

Scanned

This is an earlier scan of ontraport.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching ontraport.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
15
Email security
72
DNS health
85
Network security
100
GDPR outside view
70
Average
57

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Ontraport positions itself as a competitive SaaS provider in the CRM and marketing automation space, targeting mid-sized enterprises seeking integrated solutions without the complexity and cost of larger platforms like Salesforce or HubSpot. Their business model revolves around subscription-based software with additional services such as onboarding and support. The company leverages partnerships and integrations with various marketing and analytics platforms to enhance its offering. Growth indicators include customer testimonials and case studies highlighting significant business impacts. The platform supports multiple business roles including marketing, sales, operations, and developers, indicating a broad target audience within the mid-market segment.

Security posture

The website employs HTTPS with a valid SSL certificate and uses clientTransferProhibited domain status to prevent unauthorized transfers. The presence of monitoring tools like Sentry indicates proactive error and security monitoring. However, the absence of DNSSEC and explicit security headers suggests room for enhancement. No vulnerability disclosures or incident response contacts are published, which could be improved to align with best practices. The site collects user data via forms and uses multiple tracking pixels, necessitating clear privacy disclosures which are currently not explicitly found. Overall, the security posture is solid but could benefit from improved transparency and DNS security.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Publish comprehensive privacy policy and terms of service pages clearly linked from the homepage.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  4. Add security headers such as Content Security Policy (CSP), Strict-Transport-Security (HSTS), and X-Frame-Options to improve browser security.
  5. Provide explicit incident response contact information to improve trust and compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ontraport
Description
Ontraport integrates marketing, sales and support in one unified platform to help mid-sized businesses scale without complexity and cost.
Key services
Marketing automation, Sales automation + CRM, Payments and transaction management, Dynamic CMS, Shared Inbox for customer support
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery, Google Tag Manager, Google Analytics, TikTok Pixel, Mouseflow, AdRoll, Reddit Pixel, LinkedIn Insight Tag, Sentry
Platforms
Ontraport Pages v3
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Use of security and error monitoring (Sentry)

Analytics and tracking

Services
Google Analytics, Mouseflow, Sentry
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
TikTok Ads, Google Ads, Bing Ads, AdRoll, Reddit Ads, LinkedIn Ads
Tracking pixels
TikTok Pixel, Mouseflow, Reddit Pixel, LinkedIn Insight Tag
Marketing tools
Ontraport marketing platform
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear branding and consistent messaging.
  2. Strong focus on mid-sized businesses and enterprise CRM solutions.
  3. Multiple marketing and analytics tools integrated for performance tracking.
  4. No explicit privacy or terms of service pages found in the provided content.
  5. Contact information includes a support email and contact forms but no phone number detected.
  6. Domain is well aged and registered with a reputable registrar.
  7. No DNSSEC enabled, which is a minor security improvement opportunity.
Technical notes

Notes

The website is built using Ontraport's proprietary Pages v3 platform, hosted on AWS infrastructure. It integrates a variety of third-party analytics and marketing tools including Google Analytics, TikTok Pixel, Mouseflow, AdRoll, and LinkedIn Insight Tag, indicating a mature marketing technology stack. The site is mobile optimized with responsive design and good accessibility features. Performance is moderate, with preloading of key assets and asynchronous loading of scripts. The use of modern JavaScript libraries and tag management systems supports efficient tracking and user engagement analysis. Technical risks include reliance on multiple third-party scripts which may impact privacy compliance and performance if not managed carefully.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 64/100Medium30 findingsView report
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