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Security report for neales-removals.co.uk

Neales Removals · Transportation · United Kingdom

Medium risk. 6 critical or high findings in SSL/TLS, Network security and 2 other checks.

Security score

50/100

Risk levelMedium

0–100, higher is better. How it is calculated

Neales Removals is a well-established, family-run removals company based in Essex, UK, specializing in residential and commercial moves as well as storage solutions. The company holds reputable industry certifications such as membership in the British Association of Removers and approval by the Furniture and Home Improvement Ombudsman, positioning it as a trusted local service provider. Their website reflects a professional and customer-focused approach with strong emphasis on positive customer reviews and compliance with privacy regulations. Technically, the website is built on WordPress using modern plugins and themes, optimized for SEO and mobile responsiveness, and incorporates security best practices including HTTPS and reCAPTCHA on forms. However, there is room for improvement in implementing comprehensive security headers and publishing explicit security policies. Overall, the site demonstrates a solid security posture and business credibility with no signs of malicious activity or content blocking.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
  2. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching neales-removals.co.uk

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
15
Email security
65
DNS health
70
Network security
20
GDPR outside view
85
Average
50

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company targets local residents and businesses in Essex and surrounding areas, leveraging a service-based business model focused on removals and storage. Their competitive advantage lies in their long-standing family business heritage, strong customer satisfaction, and industry certifications. The website content and structure support lead generation through contact forms and clear calls to action. Marketing efforts include SEO optimization and social media presence on Facebook and Twitter. The company appears to maintain a moderate digital maturity level with opportunities to enhance security transparency and incident response readiness.

Security posture

The website enforces HTTPS with valid SSL certificates and uses Google reCAPTCHA to protect contact forms, indicating good baseline security. Cookie consent mechanisms are in place, supporting GDPR compliance. However, the absence of explicit security headers like Content-Security-Policy and lack of published security or incident response policies represent gaps in security maturity. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The overall security posture is good but could be strengthened by adopting additional security best practices and transparency measures.

Recommendations

  1. Implement and enforce security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Publish a dedicated security policy and incident response contact information to improve transparency and preparedness.
  3. Regularly audit and update all WordPress plugins and themes to mitigate potential vulnerabilities.
  4. Enhance accessibility features to comply with standards and improve user experience for all visitors.
  5. Maintain and monitor cookie consent mechanisms to ensure ongoing GDPR compliance and user trust.

Contact details published on the site

Addresses
Legal name
Neales Removals Limited
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Neales Removals
Description
Neales Removals is a family-run home and office removals company based in Essex, UK, offering residential moves, commercial moves, and storage services. They emphasize customer satisfaction, professionalism, and are approved by the British Association of Removers.
Key services
Residential Moves, Commercial Moves, Storage Solutions
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Yoast SEO plugin, Elementor, Google Tag Manager, Google Analytics, reCAPTCHA v2, WP Rocket (performance optimization), jQuery
Frameworks
Mesmerize Pro theme
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • Use of HTTPS
  • Google reCAPTCHA v2 on contact form
  • Cookie consent banner with customization options
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Yoast SEO
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Content is relevant and targeted to local Essex removals market.
  3. Strong trust signals via industry certifications and customer testimonials.
  4. Good privacy and cookie compliance with visible consent mechanism.
  5. No security policy or incident response information publicly available.
  6. Use of modern WordPress plugins and SEO tools.
  7. No signs of malicious or suspicious activity.
  8. Contact information is clear and includes phone, address, and form.
  9. Some lazy loading image errors detected but do not impact security.
Technical notes

Notes

The website is built on WordPress CMS using the Mesmerize Pro theme and Elementor page builder, supported by plugins such as Yoast SEO for search optimization and WP Rocket for performance enhancement. Google Tag Manager and Google Analytics are integrated for tracking and marketing analytics. The site uses jQuery and Google reCAPTCHA v2 for form security. Performance is moderate with some lazy loading image errors noted, which should be addressed to improve user experience. Mobile optimization is good, and SEO practices are well implemented. Hosting details are not explicitly disclosed but the domain registrar is a reputable UK provider. Overall, the technical infrastructure is modern and suitable for the business needs, with minor areas for improvement in performance and security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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