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Security report for ncl.com

Norwegian Cruise Line · Transportation · N/a

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

Norwegian Cruise Line operates a comprehensive online platform offering cruise vacations to various global destinations including Alaska, the Caribbean, Europe, and more. The website targets general consumers interested in leisure travel and provides extensive services such as cruise booking, shore excursions, onboard experiences, and travel protection. The company holds a strong market position as a major global cruise line with a well-established brand and a large-scale business model. Technically, the website employs a modern technology stack including JavaScript frameworks, Adobe Dynamic Tag Manager, and Akamai CDN services, ensuring good performance and mobile optimization. The use of service workers and advanced analytics tools reflects a mature digital infrastructure. The site is well-structured with comprehensive SEO and accessibility features. From a security perspective, the website enforces HTTPS, includes key security headers, and avoids exposing sensitive data. However, it lacks publicly available security policies and incident response contacts, and does not provide a vulnerability disclosure program or security.txt file. The absence of WHOIS data is a notable anomaly but does not significantly detract from the overall legitimacy given the professional presentation and compliance with privacy regulations. Overall, the website presents a low-risk profile with strong business credibility and technical maturity. Strategic recommendations include publishing explicit security policies, implementing a vulnerability disclosure program, and enhancing transparency around incident response to further strengthen trust and security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching ncl.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
85
Email security
85
DNS health
85
Network security
100
GDPR outside view
58
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention ncl.com, from OffSeq Breach.

Total records
23,779
Employees
4
Customers
23,630
Third parties
145
Weak passwords
15%

Latest record dated 2026-05-16 · 73 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for ncl.com.

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Masked preview

  • –sts.ncl.com2026-05-16
  • –idp.ncl.com2025-11-13
  • –sts.ncl.com2025-11-13
  • –sts.ncl.com2025-07-20

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Norwegian Cruise Line is positioned as a leading player in the cruise vacation industry, leveraging a direct-to-consumer online booking model. The company benefits from a diversified portfolio of cruise destinations and ships, appealing to a broad demographic. Revenue streams likely include cruise bookings, onboard services, shore excursions, and travel insurance. The website's integration with global CDN and analytics platforms indicates a focus on optimizing user experience and marketing effectiveness. Partnerships with technology providers such as Adobe and Akamai enhance operational capabilities. The brand's consistent messaging and comprehensive content support strong customer engagement and retention. Growth indicators include extensive cruise offerings (428 cruises listed), multilingual support, and targeted promotions. The company ecosystem appears robust with no evident subsidiaries or parent company disclosed on the site. The business model emphasizes customer convenience, personalization, and comprehensive travel solutions.

Security posture

The website demonstrates a solid security foundation with HTTPS enforcement and multiple security headers. Use of Akamai CDN and service workers adds layers of protection and performance optimization. No critical vulnerabilities or exposed sensitive information were detected in the HTML content or scripts. Privacy and cookie policies indicate GDPR compliance, enhancing data protection credibility. However, the lack of a published security policy, incident response contacts, and vulnerability disclosure program represents gaps in transparency and readiness. Absence of a security.txt file limits external security researcher engagement. The WHOIS data unavailability is a minor concern but does not directly impact site security. Overall, the security posture is good but could be improved by formalizing and publishing security governance documents and contact channels.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance.
  2. Establish and publicize a vulnerability disclosure program with clear contact information.
  3. Implement a security.txt file at the root domain to facilitate security researcher communication.
  4. Regularly audit and update third-party scripts and libraries to mitigate vulnerabilities.
  5. Enhance incident response transparency by providing dedicated security contact emails.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Norwegian Cruise Line
Description
Cruises to Alaska, Hawaii, Bahamas, Europe, or Caribbean. Weekend getaways and great cruise specials. Experience More At Sea with Norwegian Cruise Line.
Key services
Cruise vacations, Cruise deals and promotions, Onboard experiences, Shore excursions, Cruise tours and hotels, Travel protection
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Adobe DTM (Dynamic Tag Manager), Akamai Service Worker, MotionPoint (for multilingual content), HTML5, CSS3
Frameworks
AngularJS (ng-app, ng-controller detected), Bootstrap (CSS classes like btn, container, row), jQuery (likely, based on script patterns)
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Service worker for performance and security
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Adobe Analytics, mPulse
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
MotionPoint, Adobe Target
Tracking pixels
Adobe Analytics, mPulse
Marketing tools
Adobe DTM, MotionPoint Multilingual Management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented with strong branding consistency.
  3. Multiple contact phone numbers are localized by country.
  4. Privacy and cookie policies are present and GDPR compliant.
  5. No security.txt or explicit vulnerability disclosure found.
  6. WHOIS data is missing or inaccessible, which is unusual but not necessarily suspicious.
  7. Use of advanced CDN and analytics technologies indicates mature digital infrastructure.
Technical notes

Notes

The website leverages a modern and robust technical infrastructure including AngularJS for frontend interactivity, Adobe DTM for tag management, and Akamai CDN for content delivery and security. The use of service workers improves performance and offline capabilities. The site is mobile-optimized with responsive design and accessibility considerations. SEO is supported by structured data (JSON-LD) and meta tags. Performance is moderate, with potential for optimization in script loading and caching strategies. No CMS is explicitly detected, suggesting a custom or proprietary platform. Hosting is likely via Akamai's edge network, enhancing global availability and resilience. Technical risks are minimal but continuous monitoring of third-party dependencies is advised.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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