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Security report for natura.com.br

Natura Brasil · Retail · Brazil

Medium risk. 6 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

Natura Brasil is a leading enterprise-level retail and e-commerce company specializing in perfumery, makeup, and personal care products. The website showcases a comprehensive product catalog with detailed descriptions, pricing, and promotions, targeting consumers interested in beauty and personal care in Brazil. The technical infrastructure leverages modern technologies such as React, Next.js, and Salesforce Commerce Cloud, supported by robust CDN and analytics tools, ensuring fast performance and excellent mobile optimization. Security posture is strong with HTTPS, security headers, and no visible vulnerabilities, though there is room for improvement in public security policies and incident response transparency. Overall, the site is professional, trustworthy, and compliant with privacy regulations, reflecting a mature digital presence for a well-established brand.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching natura.com.br

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
50
Email security
85
DNS health
70
Network security
100
GDPR outside view
25
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Natura operates primarily in the retail and e-commerce sectors, focusing on cosmetics and personal care. It maintains a strong market position in Brazil with a broad product range and a consultant sales model. The company benefits from strategic partnerships, including with Avon and supplier networks. Its business model is B2C combined with B2B2C elements, leveraging both direct consumer sales and consultant-driven distribution. The brand emphasizes sustainability and social responsibility, as evidenced by certifications like Empresa B and Cruelty Free. The website supports multiple payment methods and integrates marketing and analytics tools to enhance customer engagement and conversion.

Security posture

The website demonstrates a high level of security maturity with enforced HTTPS, comprehensive security headers, and no exposed sensitive data. It uses reputable third-party services for monitoring and analytics, such as Dynatrace and Hotjar, with no detected vulnerable libraries. Privacy policies and cookie consent mechanisms are in place, supporting GDPR compliance. However, explicit security policies and incident response contacts are not publicly available, representing an area for enhancement. The overall security score is strong, indicating a well-managed security posture aligned with industry best practices.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and controls.
  2. Provide clear incident response contact information to facilitate vulnerability reporting.
  3. Regularly review and update third-party scripts to mitigate potential vulnerabilities.
  4. Enhance privacy policy details to explicitly address GDPR and other data protection regulations.
  5. Consider implementing a security.txt file to formalize vulnerability disclosure processes.

Contact details published on the site

Addresses
Legal name
AVON COSMÉTICOS LTDA.
Registration number
CNPJ 71.673.990/0001-77
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Natura Brasil
Description
Aqui você encontra produtos de perfumaria, maquiagem e cosméticos em geral com o melhor da tecnologia, ciência e natureza para seus cuidados diários
Key services
E-commerce platform for cosmetics and personal care products, Consultant network for sales, Product information and customer support
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Swiper.js, Dynatrace, Hotjar, OneTrust, Visual Website Optimizer, AppsFlyer
Frameworks
Next.js
Platforms
CloudHub (MuleSoft), Akamai CDN
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Use of modern libraries and frameworks
  • Secure forms with proper labels and ARIA attributes

Analytics and tracking

Services
Dynatrace, Hotjar, Visual Website Optimizer, Google Analytics (implied)
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Visual Website Optimizer, Evergage
Tracking pixels
Hotjar, Dynatrace, OneTrust
Marketing tools
AppsFlyer, Google Analytics (implied via Google domains)
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and product listings.
  2. Strong brand presence with consistent branding and professional design.
  3. Comprehensive product catalog with detailed information and pricing.
  4. Use of modern web technologies and performance optimization.
  5. Good privacy and cookie policies with consent mechanisms.
  6. No critical security issues detected.
  7. Active social media presence and multiple contact channels.
  8. Use of multiple analytics and marketing tools for user engagement.
Technical notes

Notes

The website is built on a modern technology stack including React and Next.js, with Salesforce Commerce Cloud as the e-commerce platform. It uses advanced CDN services (Akamai) and integrates multiple analytics and marketing tools. The site is well-optimized for performance and mobile responsiveness, with valid HTML and CSS. Accessibility features are present, and SEO is properly addressed through meta tags and structured data. The technical implementation reflects a mature and scalable infrastructure suitable for an enterprise-level e-commerce business.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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