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Security report for myherbalife.com

Herbalife International of America, Inc. · Retail · United States

Medium risk. 4 critical or high findings in Email security and SSL/TLS.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Herbalife International of America, Inc. operates myHerbalife.com as a distributor and member portal for its global nutrition and wellness business. The website provides access to account management, product catalogs, and business opportunity information, targeting Herbalife distributors and members worldwide. The site is professionally designed with consistent branding and supports multiple locales and languages. Technically, the site leverages modern JavaScript frameworks such as Kendo UI, jQuery, and integrates Adobe DTM, OneTrust for privacy compliance, and analytics tools like ContentSquare and UserZoom. The hosting infrastructure appears robust, utilizing Akamai CDN services for performance and security. Security posture is good with HTTPS enforced and privacy consent mechanisms in place, though explicit security headers could be improved. No critical vulnerabilities or exposed sensitive data were detected. WHOIS data for the exact domain is unavailable, likely due to it being a subdomain or alias, but the website content and linked domains strongly indicate legitimacy. Overall, the site demonstrates a mature digital presence with good privacy and security practices, suitable for its large global user base.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching myherbalife.com

This scan found 19 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
65
Email security
40
DNS health
75
Network security
100
GDPR outside view
100
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Herbalife is a large, established player in the retail nutrition and wellness sector, operating a multi-level marketing business model. The website supports a global distributor network with localized content and multiple language options. The business model relies on direct sales and distributor engagement, with digital tools to facilitate ordering and account management. Partnerships with industry associations such as the Direct Selling Association reinforce credibility. The site integrates marketing and analytics tools to optimize user engagement and business insights. The absence of direct contact information on the splash page suggests a focus on authenticated users for support. The company maintains strong brand consistency and trust signals, including privacy policies and terms of use.

Security posture

The website enforces HTTPS and uses modern security and privacy tools such as OneTrust for cookie consent management. While explicit security headers like Content-Security-Policy and X-Frame-Options are not evident in the HTML, the site does not expose sensitive information or vulnerable libraries. The use of reputable third-party services for analytics and marketing is balanced with privacy compliance measures. No signs of malware, phishing, or other security threats were found. Recommendations include adding explicit security headers and continuous monitoring of third-party scripts to maintain security hygiene. Incident response and vulnerability disclosure information are not publicly available, which could be improved to enhance transparency.

Recommendations

  1. Implement explicit Content-Security-Policy and X-Frame-Options headers to strengthen browser security.
  2. Publish a security policy and vulnerability disclosure page to improve transparency and incident response readiness.
  3. Regularly audit and update third-party scripts to mitigate risks from external dependencies.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Consider providing clear contact information for security incidents and data protection officer details.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Herbalife International of America, Inc.
Description
Herbalife is a global nutrition company that offers products for weight management, targeted nutrition, energy, fitness, and personal care. The website serves distributors and members with access to account management, product catalogs, and business opportunity information.
Key services
Distributor account management, Product catalog and ordering, Business opportunity information
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, Kendo UI, Adobe DTM, OneTrust, ContentSquare, UserZoom
Frameworks
Kendo UI
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Use of security and privacy consent tools (OneTrust)
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Adobe Analytics, ContentSquare, UserZoom
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, Adobe DTM, ContentSquare, UserZoom
Marketing tools
Adobe DTM, OneTrust, ContentSquare, UserZoom
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Comprehensive privacy and cookie policies with consent mechanisms implemented.
  3. No direct contact emails or phone numbers found on the splash/login page.
  4. Use of multiple third-party analytics and marketing tools.
  5. Strong branding consistency and professional design.
  6. WHOIS data for the exact domain is missing, but website content is consistent with official Herbalife branding.
  7. No visible security vulnerabilities or exposed sensitive data in HTML.
  8. Site uses HTTPS and modern JavaScript libraries.
  9. No explicit security.txt or vulnerability disclosure page found.
Technical notes

Notes

The website uses a modern JavaScript tech stack including jQuery, Kendo UI, and Adobe DTM for tag management. It integrates multiple analytics and user experience tools such as ContentSquare and UserZoom, indicating a focus on data-driven optimization. Hosting is likely via Akamai CDN, providing performance and security benefits. The site is mobile optimized and uses responsive design. Some legacy browser support scripts are included, suggesting broad compatibility. Performance is moderate with room for improvement in loading speed and accessibility. SEO practices are good with proper meta tags and localized content. No CMS is explicitly detected, possibly a custom or proprietary platform. Overall, the technical infrastructure supports a large-scale, global user base effectively.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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