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Security report for multi-support.com

Multi support · Computer software · Denmark

Low risk. 2 critical or high findings in SSL/TLS and Network security.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

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Keep watching multi-support.com

This scan found 11 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
95
Email security
97
DNS health
80
Network security
20
GDPR outside view
95
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Nextway Software operates in the B2B technology sector, focusing on digital workplace and document management solutions. Their competitive advantage lies in offering ready-to-go products combined with tailored industry solutions and integrations with major platforms like SAP and Salesforce. Revenue streams likely include software licensing, SaaS subscriptions (nextway.cloud), and support services. The company targets industries such as insurance, manufacturing, transport & logistics, and wealth management, indicating a diversified client base. Growth indicators include recent investments and new executive appointments. Partnerships with companies like EG and use of marketing platforms like Hubspot suggest a mature marketing and sales ecosystem. The company maintains a professional online presence with clear contact points and client references, supporting credibility and customer engagement.

Security posture

The website demonstrates a moderate to good security maturity level. HTTPS is enforced, and forms include anti-spam tokens, reducing risk of automated abuse. Cookie consent is implemented with opt-in mechanisms, supporting GDPR compliance. However, the absence of security headers such as Content Security Policy, HSTS, and X-Frame-Options represents a gap that could expose the site to certain web attacks. No security.txt or vulnerability disclosure policy is published, limiting transparency for security researchers. Incident response contacts are not publicly available, which could delay response to security incidents. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Overall, the security posture is adequate for a business website but could be enhanced with additional best practices and formal policies.

Recommendations

  1. Implement HTTP security headers including Content Security Policy, HSTS, X-Frame-Options, and X-Content-Type-Options.
  2. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  3. Publish a formal security policy and incident response contact information on the website.
  4. Establish and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  5. Enhance website accessibility compliance to improve user experience for all visitors.

Contact details published on the site

Addresses
Legal name
Nextway Software A/S
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Nextway Software A/S
Description
Next® Digital Workplace helps manage documents and processes efficiently from anywhere. Offers enterprise apps for document management, mailroom automation, invoice processing, contract management, and more.
Key services
Document Management, Mailroom Automation, Invoice Processing, Contract Management, Email Automation, Bank Statement Processing
Content quality
good
Branding
consistent

Technology

Stack
Dynamicweb CMS, jQuery, Bootstrap, Google Tag Manager, Cookiebot, FontAwesome, Material Icons
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with opt-in mechanism
  • No exposed sensitive data in HTML
  • Secure forms with spam protection tokens

Analytics and tracking

Services
Google Analytics, Hubspot Analytics, Leadfeeder
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Microsoft Advertising, Google Ads, Facebook Ads, LinkedIn Ads, Hubspot Marketing
Tracking pixels
Facebook Pixel, Hubspot Tracking, LinkedIn Insight Tag, Leadfeeder
Marketing tools
Cookiebot, Hubspot, Sleeknote, Leadfeeder
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Comprehensive cookie consent with detailed cookie declaration
  2. Multiple contact options including regional contacts with emails and phones
  3. Use of modern web technologies and CMS
  4. Strong presence of marketing and analytics tools with transparent privacy links
  5. No visible security policy or incident response info
  6. No DNSSEC enabled on domain
  7. Domain registration is consistent and not privacy protected
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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multi-support.com security report: 77/100, low risk | Guard