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Security report for miele.co.za

Miele (PTY) Ltd. · Retail · South Africa

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Miele (PTY) Ltd. operates a premium home appliances retail website targeting the South African market. The website offers product information, an online shop, event details, and store locations, reflecting a mature retail business model with a strong brand presence. The site is professionally designed with consistent branding and clear navigation, supporting a positive user experience. Technically, the website employs standard web technologies including JavaScript, jQuery, and Google Tag Manager for analytics and marketing, though mobile optimization and accessibility could be improved. Security posture is moderate with cookie consent mechanisms and HTTPS usage, but lacks visible security headers and explicit incident response information. WHOIS data is unavailable, likely due to privacy protection, which is common for commercial entities. Overall, the site is trustworthy and well-positioned in its market segment.

Scanned

This is an earlier scan of miele.co.za. View the latest report

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook

      What to do: Document all third-party data sharing in your privacy policy

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching miele.co.za

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
55
Email security
70
DNS health
75
Network security
100
GDPR outside view
50
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Miele South Africa is positioned as a premium retailer of home appliances, leveraging the global Miele brand. Its business model includes direct online sales, physical stores, and customer engagement through events. The company targets individual consumers seeking high-quality, durable appliances. The presence of official social media channels and a comprehensive privacy policy indicates a mature digital presence. The lack of direct contact details on the homepage suggests a focus on online self-service and brand-controlled communication channels. The partnership with the global Miele group strengthens its market credibility.

Security posture

The website demonstrates a baseline security posture with HTTPS and a cookie consent banner supporting GDPR compliance. However, the absence of visible security headers such as Content Security Policy, X-Frame-Options, and HSTS reduces its defense-in-depth. No security or incident response policies are publicly disclosed, which could impact user trust in case of security incidents. The use of Google Tag Manager introduces third-party tracking, which is managed with user consent. Overall, the security maturity is moderate but could be enhanced by implementing additional headers and publishing security policies.

Recommendations

  1. Implement and enforce security headers including CSP, HSTS, and X-Frame-Options to improve protection against common web attacks.
  2. Enhance mobile responsiveness and accessibility to improve user experience across devices and for users with disabilities.
  3. Publish a dedicated security policy and incident response contact information to increase transparency and user trust.
  4. Regularly audit third-party scripts and tracking tools to minimize privacy risks and ensure compliance with data protection regulations.
  5. Consider providing clear and accessible contact information for customer support and security inquiries to improve communication channels.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Miele (PTY) Ltd.
Description
Every one of our home appliances are built for a life expectancy of 20 years, during which time it will offer you the highest standard in performance.
Key services
Online shop, Events, Stores, Product sales, Customer service
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, Flexslider, Google Tag Manager
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • Cookie consent with opt-in/out
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (via GTM)
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. WHOIS data is unavailable or privacy protected
  2. Website uses HTTPS (implied by canonical URL and external links)
  3. Cookie consent banner with granular consent options present
  4. No direct contact emails or phone numbers found on homepage HTML
  5. Social media links to official Instagram and Facebook pages
  6. Google Tag Manager used for analytics and marketing
  7. No visible security headers in HTML source; server headers unknown
  8. No explicit security or incident response pages found
  9. Website content is professional and consistent with a premium appliance brand
  10. Mobile optimization is basic but functional
Technical notes

Notes

The website uses a traditional web stack with JavaScript and jQuery libraries, including Flexslider for image carousels and Google Tag Manager for analytics and marketing. The HTML is well-structured with appropriate meta tags for SEO. The site includes a cookie consent mechanism with granular options, indicating attention to privacy compliance. Performance is moderate with some room for improvement in mobile optimization and accessibility. No CMS or hosting provider information is directly detectable from the HTML. The site appears stable and professionally maintained but could benefit from modernization efforts to enhance speed and security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium13 findings · partial scanView report
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