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Security report for metroservice.dk

Metro service a/s · Transportation/trucking/railroad · Denmark

Medium risk. 7 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

Scanned

NIS2 and GDPR posture

GDPR outside view
40/ 100 · High
Checks completed
5of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching metroservice.dk

This scan found 15 issues across 4 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
15
Network security
100
GDPR outside view
40
Average
58

Not counted

  • Email security: did not complete in this scan.
  • DNS health: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Metro Service A/S holds a strong position in the Danish transportation sector, specializing in metro and light rail operations and maintenance. Their competitive advantage lies in their extensive experience and operational scale, managing 30,000 daily metro departures and servicing 300,000 passengers daily. The company is growing, as indicated by ongoing recruitment efforts for the Letbanen project. Their business model is service-oriented, focusing on operational excellence and customer satisfaction. The website supports this with detailed information on career opportunities, corporate social responsibility, and passenger satisfaction metrics. Partnerships and supplier engagement are also highlighted, although no explicit partner domains were identified. The company maintains a professional digital presence with consistent branding and transparent policies.

Security posture

The website demonstrates a mature security posture with mandatory HTTPS, cookie consent, and no visible exposure of sensitive data. The use of Google Tag Manager is controlled and asynchronous, reducing performance impact. However, the absence of explicit incident response contacts and vulnerability disclosure mechanisms represents a compliance gap. Security headers were not explicitly detected in the HTML content, suggesting potential for improvement in HTTP header configuration (e.g., CSP, HSTS). No vulnerable libraries or outdated scripts were identified. Overall, the site aligns well with GDPR requirements but could enhance its security culture by publishing more detailed security policies and contact points.

Recommendations

  1. Publish an incident response contact email (e.g., security@metroservice.dk) to improve transparency and readiness.
  2. Implement and publicize a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  3. Review and enhance HTTP security headers such as Content-Security-Policy, Strict-Transport-Security, and X-Frame-Options.
  4. Maintain and regularly update third-party libraries and scripts to mitigate potential vulnerabilities.
  5. Continue to monitor and improve privacy compliance, especially regarding data retention and user consent management.

Contact details published on the site

Addresses
Legal name
Metro Service A/S
Registration number
21263834
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Metro Service A/S
Description
Metro Service operates and maintains the Copenhagen Metro and will operate the Letbanen on Ring 3. They have over 20 years of experience and serve approximately 300,000 passengers daily.
Key services
Metro operation, Metro maintenance, Letbanen operation and maintenance
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Umbraco Forms, Swiper.js, Lenis smooth scrolling, Google Fonts
Frameworks
Umbraco CMS
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager for controlled script loading

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia.
  2. Strong focus on transparency with detailed legal documents and policies.
  3. No visible forms collecting personal data on the homepage; search input present but disabled submit button.
  4. Use of modern web technologies and CMS (Umbraco).
  5. Clear contact information with phone and physical address in footer.
  6. Social media presence limited to LinkedIn.
  7. No visible email addresses on the homepage or footer.
  8. Cookie consent implemented via third-party service.
  9. No explicit terms of service found.
  10. No security.txt or vulnerability disclosure page detected.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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