Skip to main content

Security report for lumen.com

Lumen Technologies · Technology · United States

Medium risk. 1 critical or high finding in SSL/TLS.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Lumen Technologies is a leading global enterprise technology and telecommunications provider offering a broad portfolio of services including networking, security, edge cloud, collaboration, SASE, DDoS protection, and managed services. The company targets enterprise customers seeking advanced IT and network solutions. The website reflects a mature digital presence built on Adobe Experience Manager with integrated Adobe Target personalization and OneTrust consent management, indicating a high level of digital maturity. Security posture is strong with HTTPS, security headers, and comprehensive privacy and cookie policies, supporting GDPR compliance. No critical vulnerabilities or suspicious content were detected. Overall, the site demonstrates professionalism, trustworthiness, and a robust security and privacy framework.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching lumen.com

This scan found 13 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
80
Email security
70
DNS health
85
Network security
100
GDPR outside view
88
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention lumen.com, from OffSeq Breach.

Total records
2,498
Employees
3
Customers
2,089
Third parties
406
Weak passwords
8%

Latest record dated 2026-05-13 · 48 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for lumen.com.

Select it in the checkout above.

Masked preview

  • –myworkspace-latam.lumen.com2026-05-13
  • –account.controlcenter.lumen.com2025-07-08
  • –me-help.lumen.com2025-04-14

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Lumen holds a strong market position in the technology and telecommunications sector, focusing on enterprise clients. Their business model centers on providing managed IT and network services, leveraging certifications such as ISO 27001 and SOC 2 to build trust. The company maintains a comprehensive privacy and security policy framework and actively manages incident response and vulnerability disclosure. Their digital ecosystem includes advanced analytics and marketing tools, supporting targeted customer engagement. The presence of multiple social media channels and a clear contact infrastructure further supports their business credibility and customer outreach.

Security posture

The website exhibits a mature security posture with enforced HTTPS, multiple security headers, and no exposed sensitive data. The use of privacy and cookie consent mechanisms aligns with GDPR requirements. Incident response contacts and vulnerability disclosure policies are publicly available, indicating readiness for security events. No outdated or vulnerable libraries were detected in the scripts analyzed. Recommendations include continuous monitoring and updating of third-party components and enhancing accessibility compliance. Overall, the security posture is strong and appropriate for an enterprise-grade technology provider.

Recommendations

  1. Implement continuous vulnerability scanning and patch management for third-party libraries.
  2. Enhance accessibility features to fully comply with WCAG 2.1 AA standards.
  3. Maintain transparency on data retention policies within privacy documentation.
  4. Regularly review and update security headers and SSL/TLS configurations.
  5. Promote security culture internally and externally through updated incident response communications.

Contact details published on the site

Addresses
Legal name
Lumen Technologies, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Lumen Technologies
Description
Welcome to Lumen. Explore our leading enterprise technology solutions for Networking, Security, Edge Cloud, Collaboration, SASE, DDoS and Managed Services.
Key services
Networking, Security, Edge Cloud, Collaboration, SASE, DDoS Protection, Managed Services
Content quality
excellent
Branding
consistent

Technology

Stack
Adobe Experience Manager, Adobe Target, jQuery, OneTrust Cookie Consent, Adobe Launch, Helix RUM
Frameworks
Adobe Experience Manager CMS
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Cookie consent mechanism
  • No exposed sensitive data detected

Analytics and tracking

Services
Adobe Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Adobe Target, OneTrust
Marketing tools
Adobe Launch, Adobe Target
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website uses Adobe Experience Manager CMS with advanced personalization and analytics
  2. Comprehensive privacy and cookie policies with consent management
  3. Strong security posture with HTTPS and security headers
  4. No WHOIS data publicly available, likely due to privacy protection
  5. No signs of malicious or suspicious content
  6. Professional and consistent branding and content quality
Technical notes

Notes

The website is built on Adobe Experience Manager CMS, leveraging Adobe Target for personalization and Adobe Launch for tag management. It uses modern JavaScript libraries including jQuery and integrates OneTrust for cookie consent management. Performance is moderate with good mobile optimization and SEO practices. The site is well-structured with comprehensive meta tags and Open Graph data. No hosting provider details were explicitly found, but the infrastructure appears enterprise-grade. Opportunities exist to improve accessibility and further optimize performance metrics.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with lumen.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review lumen.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.