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Security report for lostreturns.com

Lost Returns, Inc. · Transportation · United States

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Lost Returns, Inc. operates a specialized lost property management platform that leverages AI for inventory matching and integrates with major shipping carriers to facilitate efficient return of lost items. The company targets businesses across various industries, particularly transportation and rental sectors, providing a SaaS-based solution to streamline lost and found operations and improve customer satisfaction. The website demonstrates a professional and modern digital presence built on Next.js and React, with good mobile optimization and performance. Security posture is solid with HTTPS and no visible vulnerabilities, though some security headers and explicit incident response information are lacking. Privacy compliance is supported by a comprehensive privacy policy but lacks a cookie consent mechanism. The absence of WHOIS data introduces some uncertainty regarding domain legitimacy, but the overall business credibility is supported by client testimonials and recognized brand partnerships.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching lostreturns.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
40
Email security
85
DNS health
80
Network security
100
GDPR outside view
53
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Lost Returns positions itself as a key player in the lost property management market with 15 years of experience and a global footprint. Its business model focuses on B2B SaaS combined with logistics integration, serving airports, rental companies, stadiums, and other organizations. The company leverages AI to automate matching processes and partners with major shipping providers to ensure fast returns. The presence of well-known clients and multiple service locations indicates a mature and trusted operation. However, the lack of publicly available WHOIS data suggests either privacy protection or recent domain registration, which should be monitored for consistency with business claims.

Security posture

The website employs HTTPS with a strong SSL configuration and avoids exposing sensitive data in its HTML content. No vulnerable libraries or insecure forms were detected. However, the absence of key security headers such as Content Security Policy (CSP), HSTS, and X-Frame-Options reduces the overall security hardening. There is no visible security policy or incident response contact information, which could hinder rapid response to security incidents. Privacy compliance is good with a detailed privacy policy, but cookie consent mechanisms are missing. Overall, the security posture is solid but could be improved with additional headers and transparency.

Recommendations

  1. Implement and enforce security headers including CSP, HSTS, and X-Frame-Options to enhance protection against common web attacks.
  2. Add a cookie consent banner or mechanism to comply fully with privacy regulations and improve user trust.
  3. Publish a dedicated security policy and incident response contact information to demonstrate commitment to security and facilitate communication.
  4. Consider adding a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  5. Enhance website accessibility features to improve compliance and user experience for all visitors.

Contact details published on the site

Addresses
Legal name
Lost Returns, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Lost Returns, Inc.
Description
Lost Returns simplifies lost property management, offering clients from all industries an efficient and seamless solution for tracking, recovering, and returning lost items to their rightful owners. With integrated logistics and intuitive software, they empower businesses to enhance customer satisfaction and NPS scores while streamlining operations.
Key services
Lost property tracking, AI inventory matching, Integrated shipping with UPS, FedEx, USPS, Customer satisfaction enhancement
Content quality
good
Branding
consistent

Technology

Stack
React, Next.js, JavaScript, Cloudflare Insights
Frameworks
Next.js
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Cloudflare Insights
Tracking level
minimal
Privacy practices
good

Advertising

Tracking pixels
Cloudflare Insights
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. No WHOIS data available, indicating possible privacy protection or recent registration.
  3. Website uses modern Next.js framework and React technology.
  4. Strong focus on lost property management with AI and shipping integrations.
  5. Multiple client logos and testimonials enhance trust.
  6. No explicit cookie consent mechanism detected.
  7. No visible security.txt or incident response contact information.
  8. Privacy and terms pages are present and comprehensive.
  9. No exposed emails or phone numbers found in HTML content.
  10. Contact primarily via forms and physical office addresses.
Technical notes

Notes

The website is built using modern web technologies including React and Next.js, ensuring good performance and mobile responsiveness. Hosting appears to leverage Cloudflare services for analytics and possibly CDN, contributing to fast load times. The site structure is clear with well-defined navigation and meta tags supporting SEO. No CMS was detected, indicating a custom or framework-based solution. The technical implementation is robust with no broken elements or errors observed. Opportunities exist to improve accessibility and security headers to further strengthen the technical foundation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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