Skip to main content

Security report for kidshelpphone.ca

Kids Help Phone · Non-profit · Canada

Medium risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Kids Help Phone is a well-established Canadian non-profit organization providing 24/7 mental health support services to young people across Canada. Their digital presence is robust, featuring a comprehensive website with extensive mental health resources, crisis support options, and interactive tools. The organization maintains a strong market position as a trusted national youth mental health helpline. Technically, the website is built on WordPress with modern technologies and integrates multiple analytics and advertising platforms while respecting user privacy through a detailed cookie consent mechanism. Security posture is solid with HTTPS enforcement, anti-spam measures, and domain transfer protections, though DNSSEC is not enabled and some security headers could be improved. Overall, the site is professional, accessible, and trustworthy, with no signs of malicious activity or content blocking.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching kidshelpphone.ca

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
65
Email security
65
DNS health
75
Network security
100
GDPR outside view
88
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention kidshelpphone.ca, from OffSeq Breach.

Total records
36
Employees
0
Customers
36
Third parties
0
Weak passwords
19%

7 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for kidshelpphone.ca.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Kids Help Phone operates in the non-profit sector focused on youth mental health in Canada. Their business model centers on providing free, accessible mental health support via multiple channels including phone, text, and chat. The organization leverages partnerships for payment processing and bilingual service delivery. Their website content and structure indicate a mature digital strategy aimed at engagement, education, and crisis intervention. The presence of multiple tracking and advertising tools suggests ongoing efforts to optimize outreach and funding. The domain age and WHOIS data confirm a long-standing, legitimate entity with consistent branding and service offerings.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and clientTransferProhibited domain status. Anti-spam protection via CleanTalk and bot management through Cloudflare enhance security. Cookie consent is implemented with granular user controls, supporting GDPR compliance. However, DNSSEC is not enabled, and explicit security headers like Content-Security-Policy and X-Frame-Options are not detected, representing areas for improvement. No vulnerabilities or exposed sensitive data were found in the analysis. Incident response and security policy documents are not publicly available, which could be enhanced to improve transparency and readiness.

Recommendations

  1. Enable DNSSEC to strengthen DNS security and prevent spoofing.
  2. Implement comprehensive security headers such as CSP, X-Frame-Options, and X-Content-Type-Options.
  3. Publish a security policy and incident response plan to improve transparency and preparedness.
  4. Regularly audit and update third-party scripts and plugins to mitigate vulnerabilities.
  5. Consider adding a security.txt file to facilitate responsible vulnerability disclosure.

Contact details published on the site

Legal name
Kids Help Phone
Registration number
registration number 130005846
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Kids Help Phone
Description
Kids Help Phone provides 24/7 e-mental health services including call, text, and chat support for young people in Canada.
Key services
24/7 helpline, Text and chat support, Mental health resources, Crisis support
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, jQuery, Google Analytics, Google Tag Manager, Cloudflare Bot Management, CleanTalk Anti-Spam, CookieYes Consent Management, StackAdapt Advertising, AOS (Animate On Scroll), Understrap Theme
Frameworks
WordPress
Platforms
WordPress CMS
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Use of Cloudflare Bot Management
  • Anti-spam protection via CleanTalk
  • Cookie consent with granular controls

Analytics and tracking

Services
Google Analytics, Microsoft Application Insights
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
StackAdapt, DoubleClick
Tracking pixels
Microsoft Application Insights, Snapchat Pixel, TikTok Pixel
Marketing tools
Google Optimize, AddThis
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professionally maintained non-profit mental health resource for youth in Canada.
  2. Strong privacy and cookie consent mechanisms are in place.
  3. Use of multiple analytics and advertising/tracking services with user consent.
  4. No signs of malicious or suspicious content or domains.
  5. Good technical implementation with modern technologies and CMS.
  6. No security blocking or WAF challenges detected.
  7. WHOIS data supports legitimacy and trustworthiness.
Technical notes

Notes

The website is powered by WordPress CMS with a modern Understrap theme and uses jQuery and various JavaScript libraries for interactivity. It integrates Google Analytics, Google Tag Manager, Microsoft Application Insights, and multiple advertising/tracking pixels. Hosting is provided by Webnames.ca Inc., with domain registration dating back to 2002. Performance is moderate with good mobile optimization and accessibility features. SEO is supported by Yoast SEO Premium plugin. Cookie consent is managed by CookieYes, and anti-spam by CleanTalk. The technical stack is mature but could benefit from enabling DNSSEC and enhancing security headers to reduce risk.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with kidshelpphone.ca. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review kidshelpphone.ca.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.