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Security report for kids-line.at

kids-line · Non-profit · Austria

High risk. 6 critical or high findings in Network security, GDPR outside view and 2 other checks.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

kids-line is a non-profit organization providing free counseling services to children and teenagers aged 6 to 20 in Austria. The website offers multiple contact channels including a free phone number and chat/mail support, emphasizing accessibility and youth engagement. The service operates daily from 13 to 21 hours, focusing on listening and supporting young people in need. The website is professionally designed using WordPress with Elementor and Astra theme, ensuring a good user experience and mobile optimization. Privacy and cookie policies are implemented with GDPR compliance, supported by Usercentrics consent management. Security measures include HTTPS and standard security headers, with no critical vulnerabilities detected. Overall, kids-line presents a trustworthy and well-maintained digital presence aligned with its mission.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  4. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching kids-line.at

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
70
Email security
70
DNS health
75
Network security
0
GDPR outside view
68
Average
57
After the cap
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The organization targets young people in Austria, positioning itself as a trusted free counseling service. Its business model is non-profit, relying on accessibility and trust to serve its audience. The website content is tailored to kids and teens, with dedicated sections and resources. The use of modern web technologies and embedded communication widgets indicates a commitment to digital engagement. While no explicit revenue streams or partnerships are disclosed, the presence of donation links suggests funding through donations. The absence of terms of service or explicit security policies could be improved to enhance transparency. The WHOIS data confirms the domain's legitimacy and consistency with the organization's Austrian roots.

Security posture

The website demonstrates a solid security posture with HTTPS enforced and multiple security headers present. The use of Usercentrics for cookie consent indicates attention to privacy compliance. No exposed sensitive data or vulnerable libraries were detected in the analysis. However, the lack of a published security policy or incident response information limits transparency in security governance. No vulnerability disclosure or security.txt files were found, which could be added to improve security maturity. Overall, the site is secure for its purpose but could benefit from enhanced security documentation and incident readiness disclosures.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency.
  2. Implement and publish a vulnerability disclosure policy or security.txt file.
  3. Include contact information for a data protection officer if applicable under GDPR.
  4. Regularly review and update third-party scripts and plugins to mitigate vulnerabilities.
  5. Enhance terms of service documentation to clarify user rights and responsibilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
kids-line
Description
A non-profit counseling service for young people offering free chat, phone, and mail support daily from 13-21 hours.
Key services
Free phone counseling, Chat and mail support, Information and advice for kids and teens
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Elementor, Astra Theme, Zadarma Callme Widget, Matomo Analytics, Usercentrics Consent Manager, Zendesk Widget
Frameworks
WordPress, Elementor
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Consent management for cookies
  • No exposed sensitive data found

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Usercentrics Consent Manager, Zendesk Widget
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a youth counseling non-profit service based in Austria
  2. Content is in German and targeted at children and teenagers
  3. Uses modern WordPress CMS with Elementor and Astra theme
  4. Includes free phone and chat support with embedded call widget
  5. Privacy and cookie policies are present and GDPR compliant
  6. No signs of malicious or suspicious activity
  7. Good security posture with HTTPS and security headers
  8. No terms of service or explicit security policy pages found
  9. No vulnerability disclosure or security.txt detected
  10. Contact info includes a free phone number and feedback form
Technical notes

Notes

The website is built on WordPress CMS using the Elementor page builder and Astra theme, which are widely used and supported technologies. It integrates third-party services such as Zadarma for call widgets, Matomo for analytics, Usercentrics for consent management, and Zendesk for support chat. The site is mobile optimized and accessible, with good SEO practices evident from meta tags and structured data. Performance is moderate, likely influenced by embedded scripts and video backgrounds. Hosting details are not explicitly identified but the domain and content delivery appear stable. Technical risks are minimal but depend on maintaining plugin and script updates to avoid vulnerabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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