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Security report for khidmah.com

Khidmah · Real Estate · United Arab Emirates

Low risk. 1 critical or high finding in GDPR outside view.

Security score

86/100

Risk levelLow

0–100, higher is better. How it is calculated

Khidmah is a prominent facility management and property solutions provider based in the UAE, offering a comprehensive range of services including integrated facility management, maintenance, gardening, housekeeping, hospitality, pest control, and specialized services such as lifeguard and first aid training. The company positions itself as an industry leader managing landmark developments across the region, supported by strong client relationships with major UAE entities and recognized through multiple awards and affiliations. Technically, the website demonstrates a mature digital infrastructure utilizing modern web technologies such as Bootstrap, Google reCAPTCHA, Genesys Messenger, and performance monitoring tools. The site is mobile-optimized, SEO-friendly, and incorporates privacy and cookie consent mechanisms, reflecting a good level of digital maturity and user experience. From a security perspective, the website enforces HTTPS, employs CAPTCHA for form security, and provides whistleblowing and corporate policies, indicating a solid security posture. However, the absence of visible security headers and missing WHOIS domain registration data present areas of concern that should be addressed to enhance trust and compliance. Overall, the website is professional, trustworthy, and well-structured, serving a large enterprise audience in the real estate and facility management sector. Strategic improvements in domain registration transparency and security header implementation are recommended to further strengthen the security posture and business credibility.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching khidmah.com

This scan found 13 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
85
Email security
80
DNS health
85
Network security
100
GDPR outside view
73
Average
86

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Khidmah operates in the real estate and facility management sector within the UAE, targeting corporate clients, property owners, and facility managers. The company leverages a service-based business model focusing on integrated facility management solutions, maintenance, and specialized services. Its market position is strong, supported by affiliations with industry bodies (MEFMA, BICSC), a portfolio of prestigious clients, and multiple industry awards. The presence of a related domain, Inspire Home, suggests diversification into home disinfection and sanitization services. The company demonstrates growth potential through its extensive service offerings and client base, with a clear emphasis on quality and customer satisfaction.

Security posture

The website exhibits a good security maturity level with HTTPS enforcement, use of Google reCAPTCHA on forms, and cookie consent mechanisms aligned with GDPR compliance. The presence of a whistleblowing policy link indicates attention to corporate governance and incident reporting. However, the lack of visible security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options reduces the overall security robustness. The missing WHOIS data raises questions about domain legitimacy and transparency, which could impact trust. No vulnerabilities or exposed sensitive data were detected in the provided content. Incident response contact details are not explicitly provided on the site, which could be improved.

Recommendations

  1. Implement and verify comprehensive security headers including CSP, HSTS, X-Frame-Options, and X-XSS-Protection to enhance protection against common web attacks.
  2. Investigate and resolve the missing WHOIS domain registration data to ensure domain legitimacy and improve trustworthiness.
  3. Publish explicit incident response and security contact information on the website to facilitate vulnerability reporting and incident management.
  4. Regularly audit and update third-party libraries and scripts to mitigate potential vulnerabilities.
  5. Enhance accessibility features to meet higher standards and improve user experience for all visitors.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Khidmah
Description
We provide our clients with world-class property solutions that cover the entire property lifecycle. We manage landmark developments across the region.
Key services
Integrated Facility Management, Maintenance Solutions, Gardening Solutions, Housekeeping Solutions, Hospitality Solutions, Pest Control, MEP Services, Concierge Services, Lifeguard Services, First Aid and Lifeguard Training
Content quality
good
Branding
consistent

Technology

Stack
Google reCAPTCHA, Genesys Web Messenger, jQuery (implied by Bootstrap classes), Bootstrap CSS framework, Owl Carousel, Google Tag Manager, Boomerang performance monitoring
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA on forms
  • Consent cookie banner with accept/reject options
  • Whistleblowing policy link

Analytics and tracking

Services
Google Tag Manager, Akamai Boomerang
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Akamai Boomerang
Marketing tools
Genesys Messenger, Google reCAPTCHA
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. Professional facility management service provider in UAE
  3. Multiple trust signals including awards, affiliations, and client logos
  4. Use of modern web technologies and security best practices
  5. WHOIS data missing or domain unregistered is a notable anomaly
  6. Privacy and cookie policies are present with consent mechanisms
  7. Contact information is clearly provided including phone, email, and address
  8. No adult or questionable content detected
  9. No visible security headers detected in provided data
Technical notes

Notes

The website is built on a modern technology stack including Bootstrap for responsive design, Owl Carousel for interactive elements, Google reCAPTCHA for bot protection, and Genesys Messenger for customer engagement. The CMS is identified as Umbraco based on API endpoints. Performance monitoring is implemented via Akamai Boomerang. The site is mobile-optimized and SEO-friendly with proper meta tags and structured data (JSON-LD). However, the absence of security headers and incomplete WHOIS data represent technical risks. The site demonstrates moderate to good performance but could benefit from enhanced accessibility and security hardening.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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