Skip to main content

Security report for ipex.cz

IPEX a.s. · Technology · Czech Republic

Medium risk. 8 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

IPEX a.s. is a Czech technology company specializing in AI-powered customer service solutions, including chatbots, omnichannel communication platforms, and helpdesk software. The company positions itself as an established player with over 32 years in the market and serves a broad business audience seeking to optimize customer communication. Their website reflects a mature digital presence with modern technologies, strong SEO, and interactive demos to engage potential clients. The company maintains active social media channels and provides comprehensive contact information, enhancing trust and accessibility. Technically, the website is built on WordPress with a robust tech stack including Yoast SEO, Google Tag Manager, Hotjar, and GDPR-compliant cookie management. The site is well-optimized for performance, mobile responsiveness, and accessibility, indicating a high level of digital maturity. Security practices include HTTPS enforcement and consent management, though explicit security headers and policies could be improved. Security posture is generally strong with no visible vulnerabilities or exposed sensitive data. However, the absence of WHOIS registration data raises concerns about domain legitimacy and transparency. This gap slightly diminishes the overall trust score despite the professional presentation and business credibility. The company would benefit from publishing a security policy and incident response contacts to further enhance trust. Overall, IPEX demonstrates a solid business and technical foundation with room for improvement in transparency and security documentation. Strategic recommendations include enhancing security headers, publishing security policies, and verifying domain registration details to strengthen stakeholder confidence and compliance posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching ipex.cz

This scan found 27 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
55
DNS health
80
Network security
100
GDPR outside view
25
Average
58

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention ipex.cz, from OffSeq Breach.

Total records
173
Employees
0
Customers
167
Third parties
6
Weak passwords
10%

38 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for ipex.cz.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

IPEX operates in the competitive AI-driven customer service technology sector, targeting businesses that require efficient communication tools. Their business model focuses on providing SaaS solutions such as chatbots and omnichannel helpdesk platforms. The company leverages demos and interactive content to attract and convert leads. Growth indicators include a reported 20% year-over-year user growth and a user base exceeding 9000 active users. Partnerships with marketing firms like packy.sk suggest a strategic approach to customer acquisition. The company maintains a medium size with a strong regional presence in the Czech Republic, supported by offices in Prague and Brno. Their digital marketing and analytics infrastructure supports data-driven decision-making and user engagement optimization.

Security posture

The website enforces HTTPS and uses modern security and privacy plugins, indicating a good baseline security posture. Cookie consent is managed via a GDPR-compliant plugin, and tracking is transparent with Google Tag Manager and Hotjar. However, explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not visibly configured, which could expose the site to certain web-based attacks. The absence of a published security policy or incident response contact reduces transparency and preparedness perception. No vulnerabilities or exposed sensitive data were detected in the HTML content. The missing WHOIS data is a notable concern for domain legitimacy and trust. Overall, the security posture is good but could be enhanced by formalizing security documentation and improving header configurations.

Recommendations

  1. Implement and verify comprehensive security headers including CSP, X-Frame-Options, and X-Content-Type-Options.
  2. Publish a clear security policy and incident response contact information on the website.
  3. Conduct regular audits of third-party scripts and plugins to mitigate potential vulnerabilities.
  4. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  5. Verify and update domain WHOIS registration information to improve transparency and trust.

Contact details published on the site

Addresses
Legal name
IPEX a.s.
VAT number
CZ45021295
Registration number
45021295
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
IPEX a.s.
Description
S naší pomocí můžete zefektivnit komunikaci se svými klienty díky využití AI technologií, které nabízíme v podobě chatbota, omnichannel a helpdesku.
Key services
AI chatbot, Omnichannel communication, Helpdesk solutions
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Yoast SEO, Google Tag Manager, Hotjar, Pipedrive Web Forms, Spline 3D embeds, jQuery, Swiper.js, Core Framework, Complianz GDPR plugin, WP Rocket
Frameworks
Yoast SEO, Complianz GDPR
Platforms
WordPress
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management for cookies
  • No exposed sensitive data in HTML
  • Use of security and privacy plugins

Analytics and tracking

Services
Google Tag Manager, Hotjar
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Hotjar
Marketing tools
Hotjar, Pipedrive Web Forms
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive elements
  2. Strong focus on AI-powered customer service solutions
  3. Good use of modern web technologies and SEO best practices
  4. Comprehensive cookie and privacy consent management implemented
  5. Contact information is clearly presented with multiple channels
  6. No visible security policy or incident response info on site
  7. WHOIS data missing, which is a concern for domain legitimacy
  8. No signs of malicious or suspicious content
Technical notes

Notes

The website is built on WordPress with a modern and well-maintained tech stack including Yoast SEO for search optimization, Google Tag Manager for analytics, Hotjar for user behavior tracking, and Complianz for GDPR compliance. It uses advanced front-end technologies such as Swiper.js for sliders and Spline for 3D interactive content, enhancing user engagement. Performance optimizations are evident with WP Rocket caching and lazy loading of images and iframes. The site is mobile-optimized and accessible, with clear navigation and structured content. The use of multiple external services is well-managed, though hosting provider details are not explicitly identified. Overall, the technical implementation supports a fast, responsive, and user-friendly experience with opportunities to strengthen security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with ipex.cz. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review ipex.cz.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.