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Security report for interactio.io

Interactio · Information technology and services · Lithuania

Medium risk. 3 critical or high findings in Email security and SSL/TLS.

Security score

60/100

Risk levelMedium

0–100, higher is better. How it is calculated

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching interactio.io

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
60
Email security
40
DNS health
75
Network security
100
GDPR outside view
83
Average
60

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Interactio operates in the technology sector, focusing on conferencing and interpretation services. Their business model is B2B SaaS combined with human interpreter services, targeting enterprises and institutions with multilingual meeting needs. The company leverages partnerships and integrations with major platforms like Microsoft Teams, Zoom, and Webex. Their competitive advantage lies in combining software-defined conferencing with real-time human and AI interpretation. The presence of certifications and client logos indicates a strong market reputation. Growth indicators include a large user base and extensive event coverage. The company uses advanced marketing and analytics tools to optimize customer engagement and conversion.

Security posture

The security maturity of Interactio is high, supported by ISO 27001 certification and adherence to OWASP guidelines. The website enforces HTTPS and uses multiple security and analytics scripts responsibly. No sensitive data leakage or vulnerable libraries were detected. However, the lack of a public security policy and incident response page is a gap in transparency and readiness communication. GDPR compliance is evident through privacy and cookie policies with consent mechanisms. Incident response contact channels are not explicitly provided, which could hinder rapid reporting and mitigation of security issues. Overall, the security culture appears strong but could benefit from enhanced communication and disclosure.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and trust.
  2. Ensure WHOIS domain registration data is complete and publicly accessible to enhance legitimacy.
  3. Implement and explicitly declare security headers such as X-Frame-Options and X-Content-Type-Options.
  4. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  5. Expand contact information to include phone numbers or physical addresses for better customer support.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Interactio
Description
Interactio Cloud Room is a software-defined conferencing solution built for enterprises and institutions. It offers scalable, secure, and easy-to-manage conferencing across locations with real-time multilingual interpretation by humans or AI.
Key services
Hybrid meetings, Online meetings, Onsite meetings with mobile app, Real-time multilingual interpretation, Integration with major meeting platforms
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Fonts, Google Tag Manager, Google Analytics, Hotjar, Microsoft Bing UET, Facebook Pixel, LinkedIn Insight Tag, Adform tracking, Twitter Universal Website Tag, Trustpilot widget
Frameworks
Webflow, HubSpot (marketing automation)
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security certifications (ISO 27001, OWASP, CSA)
  • No exposed sensitive data in HTML
  • Secure forms with HubSpot integration

Analytics and tracking

Services
Google Analytics, Microsoft Bing UET, Hotjar, Clarity, LinkedIn Insight Tag, Facebook Pixel, Twitter Universal Website Tag
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads, Bing Ads, Adform, Twitter Ads, Facebook Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Microsoft Bing UET, Hotjar, Clarity
Marketing tools
HubSpot, Trustpilot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with comprehensive content about conferencing and interpretation services
  2. Strong presence of security certifications and trust indicators
  3. Extensive use of third-party analytics and marketing tools with cookie consent mechanisms
  4. No WHOIS data available, which reduces transparency on domain ownership
  5. No explicit security policy or incident response page found
  6. Contact information is limited to email and contact forms; no phone numbers or physical addresses found
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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