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Security report for hslchairs.com

HSL Chairs · Retail · United Kingdom

Medium risk. 4 critical or high findings in SSL/TLS and Security headers.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

HSL Chairs is a UK-based retailer specializing in handcrafted, posture-supportive furniture including chairs, sofas, and adjustable beds. The company positions itself as a specialist in ergonomic and feel-good furniture designed to support neck, back, and hips. Their market focus is on consumers seeking comfort and health benefits from furniture, supported by physical showrooms and home demonstration services. The website is built on Magento 2 with the Hyvä theme, integrating modern marketing and analytics tools such as Facebook Pixel, Google Tag Manager, and Klaviyo, indicating a mature digital infrastructure. Security posture is strong with HTTPS and security headers implemented, though the absence of a published security policy and incident response information suggests room for improvement. The lack of WHOIS data is a notable concern, potentially indicating domain privacy or query failure, which impacts trustworthiness. Overall, the site is professional, user-friendly, and compliant with privacy regulations, serving a medium-sized retail business in the UK furniture sector.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 384-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching hslchairs.com

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
37
Security headers
55
Email security
80
DNS health
85
Network security
100
GDPR outside view
95
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

HSL Chairs operates in the retail sector with a niche focus on posture-supportive furniture, leveraging both e-commerce and physical showrooms. Their business model includes direct sales, home demonstrations, and accessory sales, targeting health-conscious consumers. The company uses advanced marketing tools and tracking pixels to optimize customer engagement and conversion. The presence of Trustpilot reviews and social media integration enhances credibility. However, the missing WHOIS data raises questions about domain registration transparency. The company appears to maintain consistent branding and a clear value proposition, positioning itself competitively within the UK furniture market. Growth opportunities may include expanding digital presence and enhancing security transparency.

Security posture

The website demonstrates a solid security foundation with HTTPS enforced and multiple security headers present, protecting against common web vulnerabilities. Use of CSRF tokens (form keys) and secure cookie settings further strengthen security. However, the absence of a publicly available security policy and incident response contact limits transparency and preparedness perception. No vulnerabilities or exposed sensitive data were detected in the HTML content. The integration of third-party scripts like Facebook Pixel and Klaviyo requires ongoing monitoring to mitigate supply chain risks. Overall, the security posture is good but could benefit from enhanced documentation and disclosure of security practices.

Recommendations

  1. Publish a clear security policy and incident response information on the website to improve transparency and trust.
  2. Investigate and resolve the missing WHOIS data issue to confirm domain legitimacy and registration details.
  3. Implement or publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance accessibility compliance to improve user experience for all visitors.
  5. Regularly audit third-party scripts and tracking tools for security and privacy compliance.

Contact details published on the site

Addresses
Legal name
HSL Chairs
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
HSL Chairs
Description
Beautifully made and handcrafted in Britain. Our feel good furniture has been specifically designed to support your neck, back and hips. Handmade furniture designed to support your posture, including fireside chairs, riser recliners, and adjustable beds.
Key services
Sales of sofas (signature sofas, recliner sofas, legged sofas, corner sofas), Home demonstration bookings, Showroom visits, Accessories sales
Content quality
good
Branding
consistent

Technology

Stack
Magento 2, Hyvä Theme, Facebook Pixel, Google Tag Manager, Trustpilot Widget, IdealPostcodes UK Address Search, Klaviyo
Frameworks
Magento Open Source
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure cookies with SameSite and Secure flags
  • No exposed sensitive data in HTML
  • Use of form keys for CSRF protection

Analytics and tracking

Services
Google Tag Manager, Facebook Pixel, Klaviyo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, Trustpilot
Marketing tools
Klaviyo
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional e-commerce platform specializing in posture-supportive furniture.
  2. No WHOIS data available, which is unusual and warrants further investigation.
  3. Good use of modern web technologies and tracking tools.
  4. Privacy and cookie policies are present and appear GDPR compliant.
  5. No explicit or adult content detected; safe for general audiences.
  6. No visible security policy or incident response information published.
  7. Contact information is clearly provided including phone, email, and physical address.
  8. Website uses HTTPS with strong security headers.
  9. No signs of WAF or content blocking detected.
Technical notes

Notes

The website is built on Magento 2 with the Hyvä theme, indicating a modern and performant e-commerce platform. It uses GraphQL for product search, enhancing responsiveness and user experience. Integration with marketing and analytics tools such as Facebook Pixel, Google Tag Manager, Trustpilot, and Klaviyo shows a mature digital marketing strategy. The site is mobile-optimized with responsive design and includes accessibility features, though these could be improved. Performance is moderate, with asynchronous loading of scripts and deferred loading strategies. The technical stack is robust but requires continuous maintenance to ensure security and performance. Hosting provider details are not explicitly identified from the content. Overall, the technical implementation supports a professional retail operation with room for optimization in accessibility and performance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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