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Security report for hrabritelefon.hr

Hrabri telefon · Non-profit · Croatia

High risk. 9 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

43/100

Risk levelHigh

0–100, higher is better. How it is calculated

Hrabri telefon is a well-established Croatian non-profit organization founded in 1997, providing vital counseling and support services to children, teenagers, parents, and adults. The organization operates multiple specialized helplines, including telephone lines, WhatsApp chat, email support, and forums, positioning itself as a trusted resource in child protection and family support. The website reflects a professional and consistent brand image, targeting a broad audience with clear navigation and relevant content. Technically, the site is built on WordPress with standard plugins and integrates Google Tag Manager for analytics, showing moderate digital maturity. Security posture is adequate with HTTPS enforced and no visible vulnerabilities, though security headers and explicit incident response policies are absent. Privacy compliance is addressed with cookie consent and privacy policies, aligning with GDPR requirements. WHOIS data confirms domain legitimacy and consistency with the organization's profile. Overall, the site demonstrates a solid foundation for its mission but could benefit from enhanced security policies and technical improvements.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching hrabritelefon.hr

This scan found 26 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
15
Email security
70
DNS health
75
GDPR outside view
10
Average
43

Not counted

  • Network security: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The organization holds a strong market position as a specialized NGO in Croatia focused on child and family support. Its business model revolves around non-profit counseling services funded by donations, as evidenced by the donation section on the website. The presence of multiple subdomains dedicated to different audience segments indicates a structured service offering. Partnerships with external platforms like Cybermed for forums enhance service reach. The website's content and contact information support transparency and trust, essential for non-profit credibility. Growth potential lies in expanding digital engagement and strengthening security and privacy frameworks to meet evolving compliance standards.

Security posture

The website maintains a basic to moderate security maturity level. HTTPS is properly implemented, ensuring encrypted communications. However, the absence of security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options reduces defense-in-depth. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The site lacks a published security or incident response policy, which is a gap in compliance and readiness. The use of third-party scripts like Google Tag Manager and Popupsmart introduces typical tracking risks but no immediate vulnerabilities were found. Overall, the security posture is acceptable for a non-profit but requires enhancements to meet best practices and regulatory expectations.

Recommendations

  1. Implement comprehensive security headers including CSP, HSTS, and X-Frame-Options to strengthen browser security.
  2. Publish a clear security policy and incident response plan accessible on the website to improve transparency and preparedness.
  3. Regularly update WordPress core and all plugins to the latest versions to mitigate vulnerabilities.
  4. Conduct periodic security audits and penetration testing to identify and remediate potential risks.
  5. Enhance privacy compliance by detailing data retention policies and user rights related to collected data.

Contact details published on the site

Addresses
Legal name
Hrabri telefon
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Hrabri telefon
Description
Hrabri telefon is a non-governmental, non-profit organization founded in 1997 and registered in 2000, providing help and support to children and parents through telephone lines, chat, email, and forums.
Key services
Telephone counseling for children (116 111), Telephone counseling for parents (0800 0800), WhatsApp chat support, Email support, Forum support, Educational and support programs
Content quality
good
Branding
consistent

Technology

Stack
WordPress 4.8.25, jQuery 1.12.4, Google Tag Manager, Popupsmart plugin, Yoast SEO plugin
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager for analytics

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Marketing tools
Popupsmart
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professionally maintained NGO site focused on child and parent support services.
  2. Content is comprehensive and targeted to multiple audiences: children, teenagers, adults, and parents.
  3. Multiple contact methods are clearly presented including phone, email, WhatsApp chat, and forum.
  4. Use of WordPress CMS with standard plugins and Google Tag Manager for analytics.
  5. No signs of blocking or WAF interference; site fully accessible.
  6. Privacy and cookie policies are present with consent mechanism.
  7. No explicit security or incident response policies found.
  8. WHOIS data consistent with organization claims and domain age appropriate.
  9. No suspicious external domains or affiliate links detected.
Technical notes

Notes

The website is built on WordPress 4.8.25, which is an older version and may pose security risks if not updated. It uses jQuery 1.12.4 and integrates Google Tag Manager for analytics. The Popupsmart plugin is used for marketing popups. The site loads CSS and JS assets from its own domain and trusted external sources like Google Fonts and WordPress core. Performance is moderate with no explicit optimization indicators but mobile responsiveness is good. Accessibility features are basic, with emoji support scripts and semantic HTML elements. SEO is supported by Yoast SEO plugin with proper meta tags and structured data (JSON-LD) for organization and website schema. Hosting provider details are not explicitly found. Overall, the technical infrastructure is standard for a WordPress NGO site but would benefit from updates and performance tuning.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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