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Security report for hawaiianairlines.co.nz

Hawaiian Airlines · Transportation · New Zealand

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Hawaiian Airlines operates as Hawaii's largest and longest-serving airline, providing non-stop flights from the U.S. mainland and international destinations to Hawaii. The website targets travelers primarily from New Zealand and other international markets, offering comprehensive travel booking services including flights, vacation packages, hotels, and car rentals. The airline is positioned strongly in the transportation sector with a large market presence and a parent company relationship with Alaska Airlines. The site demonstrates consistent branding and professional content quality, supporting its market position. Technically, the website employs a modern technology stack including AngularJS, Google Tag Manager, Adobe DTM, and various analytics and marketing tools such as New Relic and Quantum Metric. The site is well-optimized for mobile and accessibility, with good SEO practices and performance. Security measures include HTTPS with TLS 1.3, security headers, and secure form handling, though there is room for improvement in cookie consent mechanisms and explicit security policy disclosures. The security posture is strong with no evident vulnerabilities or exposed sensitive data. However, the lack of visible cookie consent and absence of a published security or incident response policy are areas for enhancement. The WHOIS data for the .co.nz domain is not publicly available, which is typical for New Zealand domains but reduces transparency slightly. Overall, the domain and website content strongly indicate a legitimate and trustworthy business. Strategically, Hawaiian Airlines should focus on improving privacy compliance by implementing clear cookie consent banners and publishing detailed security policies. Enhancing transparency with direct security contacts and vulnerability disclosure mechanisms will further strengthen trust. Continuous monitoring of third-party scripts and maintaining up-to-date security practices will ensure sustained security and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching hawaiianairlines.co.nz

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
35
Email security
70
DNS health
70
Network security
100
GDPR outside view
58
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Hawaiian Airlines holds a significant market position as Hawaii's largest airline, leveraging its long history and partnership with Alaska Airlines to expand its reach. The business model centers on passenger air transportation complemented by ancillary services such as vacation packages and car rentals, generating diversified revenue streams. The website targets international travelers, particularly from New Zealand, Australia, and the U.S., indicating a focus on leisure travel markets. The presence of loyalty programs and promotional deals suggests active customer engagement and retention strategies. The integration with third-party services like CarTrawler and use of advanced analytics tools reflect a mature digital ecosystem supporting business growth and customer experience.

Security posture

The website demonstrates a mature security posture with enforced HTTPS using TLS 1.3, comprehensive security headers, and secure form handling with CSRF tokens. There is no evidence of exposed sensitive data or vulnerable libraries. The use of session timeouts and secure cookies further enhances security. However, the absence of a visible cookie consent mechanism and lack of published security or incident response policies indicate gaps in privacy compliance and transparency. No security.txt or vulnerability disclosure information is present, which could limit external security collaboration. Overall, the site is secure but would benefit from enhanced privacy and incident response disclosures to align with best practices and regulatory requirements.

Recommendations

  1. Implement a visible cookie consent banner to comply with GDPR and other privacy regulations.
  2. Publish a detailed security policy and incident response plan accessible to users.
  3. Establish and publicize a vulnerability disclosure program or security.txt file.
  4. Provide direct security contact information such as security@ or abuse@ email addresses.
  5. Regularly audit and update third-party scripts and dependencies to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Hawaiian Airlines
Description
Hawaiian Airlines, Hawaii's largest and longest-serving airline, offers non-stop service to Hawaii from the U.S. mainland and international destinations.
Key services
Flight bookings, Vacation packages, Hotel bookings, Car rentals, Loyalty program (HawaiianMiles)
Content quality
excellent
Branding
consistent

Technology

Stack
AngularJS, Google Tag Manager, Adobe DTM, New Relic, Quantum Metric, Facebook Pixel, Google Analytics, LazyLoad, Boomerang, CarTrawler integration
Frameworks
AngularJS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced with TLS 1.3
  • Secure cookies
  • No exposed sensitive data in HTML
  • Use of security headers
  • Session timeout and CSRF tokens in forms

Analytics and tracking

Services
Google Analytics, Adobe DTM, New Relic, Quantum Metric, Facebook Pixel
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Bing Ads, Google Ads, DoubleClick
Tracking pixels
Facebook Pixel, Adobe DTM, New Relic, Quantum Metric, Usersnap
Marketing tools
Adobe DTM, Quantum Metric, Usersnap
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive booking forms.
  2. No WAF or blocking mechanisms detected.
  3. Strong branding consistent with Hawaiian Airlines official presence.
  4. Multiple social media and partner links confirm legitimacy.
  5. Use of modern analytics and marketing tools.
  6. No direct contact emails or phone numbers found on main page; contact via forms and help center.
  7. No explicit privacy or security policy pages linked in footer except privacy and terms of use.
  8. No visible cookie consent banner despite use of tracking scripts.
  9. WHOIS data unavailable publicly for .co.nz domain.
Technical notes

Notes

The website is built on AngularJS with integrations of multiple analytics and marketing platforms including Google Tag Manager, Adobe DTM, New Relic, and Quantum Metric. It uses modern web technologies and is optimized for mobile and accessibility. Performance is moderate with asynchronous loading of scripts and lazy loading of assets. The site employs secure HTTPS with TLS 1.3 and implements security headers effectively. There is no detected CMS, suggesting a custom or proprietary platform. Hosting details are not explicitly identified. The technical infrastructure supports a robust user experience but could improve by reducing third-party script dependencies and enhancing privacy compliance mechanisms.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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