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Security report for hartlauer.at

Hartlauer Handelsgesellschaft m.b.H. · Retail · Austria

Medium risk. 4 critical or high findings in GDPR outside view and Security headers.

Security score

61/100

Risk levelMedium

0–100, higher is better. How it is calculated

Hartlauer Handelsgesellschaft m.b.H. operates a large retail and e-commerce platform focused on optics, photography, mobile phones, and hearing aids in Austria. With over 160 physical stores and a comprehensive online shop, it serves a broad consumer base with premium products and services including free eye tests and hearing aid trials. The website is professionally designed with excellent content quality and user experience, supported by a modern technology stack primarily based on Salesforce Commerce Cloud and integrated marketing and analytics tools. However, a critical security issue is present due to the lack of a valid SSL certificate and absence of HTTPS, severely impacting the security posture. Privacy and cookie policies are comprehensive and GDPR compliant, and the company demonstrates strong business credibility with clear contact information and trust seals. Strategic security improvements are urgently needed to protect user data and maintain trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
18/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1

Need hands-on remediation? Email guard@offseq.com

Keep watching hartlauer.at

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
50
Security headers
60
Email security
50
DNS health
85
Network security
100
GDPR outside view
18
Average
61

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Hartlauer holds a strong market position as Austria's largest optics retailer, leveraging both physical stores and online channels. Its business model focuses on retail sales of optical products, photography equipment, mobile devices, and hearing aids, complemented by value-added services such as free eye tests and insurance packages. The company targets Austrian consumers seeking quality and service in these sectors. Partnerships with technology providers for virtual try-on and appointment scheduling enhance customer engagement. The presence of multiple trust seals and certifications supports its credibility. The company appears well-established with consistent domain registration data and a large product catalog, indicating a mature and stable operation.

Security posture

The website implements several security best practices including secure cookie flags, content security policies, and HTTP headers to mitigate common web attacks. However, the absence of a valid SSL certificate and HTTPS support is a critical vulnerability that exposes users to data interception and undermines trust. No TLS protocols are enabled, and HSTS is not configured, further weakening transport security. No incident response or security policy pages were found, indicating potential gaps in formal security governance. The site uses reputable third-party services for analytics and marketing but should review and tighten CSP directives to reduce unsafe inline scripts. Immediate remediation of SSL/TLS issues is essential to elevate the security posture.

Recommendations

  1. Obtain and deploy a valid SSL/TLS certificate to enable HTTPS across the entire site.
  2. Enable modern TLS protocols (TLS 1.2 or TLS 1.3) and disable insecure protocols.
  3. Implement HTTP Strict Transport Security (HSTS) with includeSubDomains and preload directives.
  4. Review and tighten Content Security Policy to eliminate 'unsafe-inline' and 'unsafe-eval' where feasible.
  5. Publish a clear security policy and incident response information to improve transparency and preparedness.
  6. Regularly audit third-party scripts and libraries for vulnerabilities and update accordingly.
  7. Enhance accessibility features and continue optimizing mobile responsiveness.
  8. Maintain comprehensive privacy and cookie consent mechanisms aligned with GDPR.

Contact details published on the site

Addresses
Legal name
Hartlauer Handelsgesellschaft m.b.H.
Technical notes

Notes

The website is built on Salesforce Commerce Cloud, leveraging a variety of JavaScript libraries and third-party services such as Google Tag Manager, Evergage, and CQuotient for analytics and personalization. The site uses Swiper.js for UI components and PDF.js for document rendering. Hosting is via Cloudflare, providing CDN and security features, although SSL/TLS is misconfigured. Performance metrics indicate slow loading, possibly due to heavy media content and lack of caching. The site is mobile optimized with good accessibility and SEO practices. There is opportunity to improve technical implementation by fixing SSL issues, optimizing resource loading, and enhancing security headers.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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