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Security report for globalassistance.cz

GLOBAL ASSISTANCE a.s. · Transportation · Czech Republic

Medium risk. 8 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

GLOBAL ASSISTANCE a.s. is a Czech-based company specializing in comprehensive assistance services including car, medical, home, legal, and concierge assistance. Founded in 2004 and part of the Vienna Insurance Group since 2014, it serves motorists and business clients primarily in Europe. The website reflects a professional and consistent brand presence with clear service offerings and contact channels. Technically, the site uses modern web technologies including Google Fonts, YouTube API, Facebook Pixel, Google Analytics, and is built on the Solidpixels CMS platform. It is well-optimized for mobile and SEO, with a good user experience and clear navigation. Security posture is solid with HTTPS and cookie consent mechanisms, though it lacks explicit security policies and incident response contacts. The absence of WHOIS data is a minor concern but does not significantly detract from the overall trustworthiness given the company's certifications and parent company affiliation.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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  • TLS certificates and expiry
  • DNS records
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  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
55
Email security
70
DNS health
75
Network security
100
GDPR outside view
25
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the transportation and healthcare sectors, providing emergency and assistance services to motorists and other clients. Its business model is service-oriented, leveraging its affiliation with Vienna Insurance Group to enhance market credibility. The website indicates a medium-sized enterprise with a focus on European markets. Key competitive advantages include a broad service portfolio, proprietary traffic information systems, and ISO certification. The company maintains partnerships and projects such as the Traffic Foundation for Children and Sky Angel Club, indicating community engagement and diversified offerings.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, cookie consent with granular controls, and no visible sensitive data exposure. However, it lacks published security policies, incident response contacts, and vulnerability disclosure mechanisms, which are important for transparency and trust. The use of third-party analytics and tracking tools is balanced with privacy compliance measures. Overall, the security maturity is good but could be improved by adding explicit security documentation and response channels.

Recommendations

  1. Implement and publish a comprehensive security policy and incident response contact information on the website.
  2. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  3. Enhance HTTP security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  4. Improve accessibility features to meet higher standards for users with disabilities.
  5. Consider verifying and publishing WHOIS data to improve domain transparency and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
GLOBAL ASSISTANCE a.s.
Description
GLOBAL ASSISTANCE a.s. is a company providing comprehensive assistance services primarily for motorists across Europe, including car assistance, medical assistance worldwide, home assistance, legal assistance, and concierge services. It is part of the Vienna Insurance Group since 2014.
Key services
Car Assistance, Medical Assistance, Home Assistance, Legal Assistance, Concierge Assistance Services, Traffic and Information Services
Content quality
good
Branding
consistent

Technology

Stack
Google Fonts, YouTube iframe API, Facebook Pixel, Google Analytics, Google Tag Manager, Solidpixels CMS
Frameworks
Solidpixels CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner with granular controls
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Facebook Pixel
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
Facebook Pixel
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented and relevant to assistance services.
  3. Cookie consent mechanism is implemented with clear user options.
  4. WHOIS data is missing, which is a concern for domain transparency.
  5. No explicit security policy or incident response contact found.
  6. Use of modern tracking and analytics tools is evident.
  7. Website uses HTTPS and has a valid SSL configuration.
  8. No suspicious or malicious content detected.
Technical notes

Notes

The website uses a modern technology stack including Solidpixels CMS, Google Fonts, YouTube iframe API, Facebook Pixel, Google Analytics, and Google Tag Manager. The site is mobile-optimized with responsive design and good SEO practices. Performance is moderate with room for improvement in loading speed and accessibility. The absence of some security headers and lack of explicit hosting provider information are minor technical gaps. Overall, the infrastructure supports the business needs effectively but could benefit from modernization in security and accessibility.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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