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Security report for getxeno.com

Xeno · Retail · N/a

High risk. 6 critical or high findings in Email security, GDPR outside view and 2 other checks.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

Xeno is a technology company offering a next-generation AI-powered CRM solution tailored for the retail industry. Their platform focuses on maximizing repeat revenue through personalized marketing communications across multiple channels including SMS, Email, Whatsapp, and Instagram. The website positions Xeno as an innovative player in the retail CRM market with key services including customer engagement, loyalty programs, and offer management. The digital presence is built on modern web technologies such as Webflow CMS, Google Analytics, and Facebook Pixel, indicating a mature digital marketing infrastructure. However, the absence of WHOIS data raises questions about domain registration legitimacy, which should be further investigated. Security posture is adequate with HTTPS enabled and secure forms, but lacks important security headers and visible privacy compliance documentation. Overall, the website is professional and well-designed, targeting retail businesses seeking advanced CRM solutions.

Scanned

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      SPF record too permissive

      The "+all" mechanism allows anyone to send email

      What to do: Change to "~all" (softfail) or "-all" (hardfail)

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      SSL Certificate Expires Soon

      SSL certificate expires in 23 days

      What to do: Renew SSL certificate before expiration

      • NIS2 21(2)(h)
      • IR 2024/2690 9.2(c): Implementing Regulation (EU) 2024/2690, Annex point 9.2(c): Cryptography
      • NIST SC-17: NIST SP 800-53 Rev. 5 SC-17: Public Key Infrastructure Certificates

Need hands-on remediation? Email guard@offseq.com

Keep watching getxeno.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
60
Email security
65
DNS health
70
Network security
100
GDPR outside view
70
Average
71
After the cap
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain · found on this site

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Xeno operates in the retail sector providing SaaS-based CRM and customer engagement solutions powered by AI. Their business model revolves around subscription-based software services with a focus on enhancing customer loyalty and personalized marketing. The company leverages success stories and case studies to build trust and demonstrate effectiveness. The target audience includes retail brands and businesses looking to improve customer retention and marketing ROI. The website content and structure suggest a medium-sized company with a consistent brand identity and a growing market presence. However, the lack of publicly available domain registration details and contact information limits transparency. The company uses multiple marketing and tracking tools to optimize user engagement and conversion.

Security posture

The website employs HTTPS ensuring encrypted communication, which is a fundamental security requirement. It integrates tracking and analytics tools such as Google Analytics and Facebook Pixel, which are standard but require proper privacy disclosures that are currently missing. No security headers like Content-Security-Policy or X-Frame-Options were detected, which could expose the site to certain web-based attacks. The forms present are basic with email validation but lack visible anti-bot or advanced input sanitization indicators. There is no evidence of published security policies, incident response contacts, or vulnerability disclosure programs. Overall, the security posture is moderate but could be significantly improved by implementing recommended headers, privacy policies, and incident response mechanisms.

Recommendations

  1. Publish comprehensive privacy and cookie policies with GDPR compliance and consent mechanisms.
  2. Implement and configure security headers such as Content-Security-Policy, X-Content-Type-Options, X-Frame-Options, and Strict-Transport-Security.
  3. Establish and publish a security policy and incident response contact information to improve transparency and trust.
  4. Add a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  5. Enhance accessibility features to meet compliance standards and improve user experience for all users.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Xeno
Description
Xeno is a cutting-edge Next-Gen CRM powered by AI designed for the retail industry. Maximize your revenue and customer engagement with our innovative Xeno's AI-Powered CRM
Key services
Next Gen CRM, Next Gen Loyalty, Next Gen Offers, Customer Data Platform, Personalised marketing communications across SMS, Email, Whatsapp & Instagram
Content quality
good
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Facebook Pixel, Webflow, Lottie animations, Google Fonts, JavaScript, CSS
Frameworks
Webflow CMS
Platforms
Webflow
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • Secure forms with email input validation

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Facebook Pixel
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
Lfeeder tracking
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is a professional marketing site for an AI-powered retail CRM solution
  2. No WHOIS data available, domain registration status unclear
  3. No visible privacy, cookie, or terms of service policies
  4. Uses modern web technologies and tracking tools
  5. No contact emails or phone numbers explicitly found in content
  6. No security.txt or vulnerability disclosure information present
  7. No explicit security headers detected
  8. Good design and user experience with clear navigation
  9. No adult or questionable content detected
  10. No WAF or blocking mechanisms detected
Technical notes

Notes

The website is built using Webflow CMS, leveraging modern front-end technologies including JavaScript, CSS, and Lottie animations for interactive content. It uses Google Fonts for typography and integrates Google Analytics and Facebook Pixel for tracking and marketing analytics. Hosting is provided via Webflow's CDN, contributing to moderate performance and good mobile optimization. SEO is supported by proper meta tags and Open Graph data, enhancing social media sharing and search engine visibility. However, the site lacks some technical security best practices such as security headers and visible privacy compliance mechanisms. The technical infrastructure is solid for a medium-sized SaaS business but could benefit from enhanced security and privacy features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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