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Security report for fullbay.com

Fullbay · Transportation · United States

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Fullbay is a specialized SaaS provider offering comprehensive heavy-duty truck and trailer repair shop management software. Positioned as a market leader, Fullbay targets repair shops, fleet managers, and mobile repair teams with a suite of integrated tools including estimates, invoicing, inventory management, customer communication, and payment processing. The website demonstrates a mature digital presence with professional multimedia content, clear navigation, and extensive marketing integrations. Technically, the site is built on WordPress with modern analytics and marketing tools, optimized for performance and mobile use. Security posture is strong with HTTPS and security headers, though the absence of a public security policy and incident response information suggests room for improvement. WHOIS data is unavailable, which slightly impacts trust but the overall site credibility remains high. Strategic recommendations include publishing security and incident response policies and improving transparency around data protection roles.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching fullbay.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
72
DNS health
80
Network security
100
GDPR outside view
73
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Fullbay operates in the transportation sector, focusing on software solutions for heavy-duty vehicle repair shops. Its SaaS business model leverages integrations with industry tools and payment processors to streamline shop operations and improve profitability. The company maintains a strong brand presence with customer testimonials and industry partnerships. Growth indicators include active marketing campaigns, referral programs, and continuous product feature expansion. The target market includes fleet maintenance managers and repair shops requiring efficient workflow and parts management. The company’s digital ecosystem includes multiple third-party marketing and analytics platforms, indicating a data-driven approach to customer acquisition and retention.

Security posture

The website exhibits a good security maturity level with enforced HTTPS, use of security headers, and secure form integrations. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the lack of a publicly available security policy, incident response contact, or vulnerability disclosure program indicates gaps in transparency and preparedness. There is no evidence of GDPR-specific compliance documentation beyond a privacy policy. Incident response readiness and security culture indicators are not visible, which could be improved to enhance trust and compliance. Overall, the security posture is solid but could benefit from enhanced policy publication and incident management visibility.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and controls.
  2. Establish and publicize an incident response contact or page for reporting security issues.
  3. Implement and disclose a vulnerability disclosure program or security.txt file.
  4. Enhance data protection officer contact information and GDPR compliance transparency.
  5. Continue monitoring third-party integrations for security and privacy compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Fullbay
Description
Fullbay offers a web-based heavy-duty truck & trailer repair shop management software that helps owners run a better & more profitable shop.
Key services
Estimates & Invoices, Service Order Workflow, Inventory Management, Reporting, Customer Communication, Integrated Accounting, Parts Ordering Marketplace, Payment Processing
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, jQuery, Google Tag Manager, Wistia Video Player, Marketo, CrazyEgg, Facebook Pixel, Bing Ads, LinkedIn Insight Tag, Google Analytics, Sentry
Frameworks
Yoast SEO
Platforms
WordPress CMS
Performance
fast
Mobile
good
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with Marketo integration

Analytics and tracking

Services
Google Analytics, Alexa Metrics, G2 Crowd Attribution, Sentry
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Bing Ads, Reddit Ads, Twitter Ads, Facebook Ads
Tracking pixels
Facebook Pixel, CrazyEgg, Marketo Munchkin, Alexa Metrics, ClickCease, G2 Crowd Attribution
Marketing tools
Marketo, CrazyEgg, Drift
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is rich with detailed product and service information.
  3. Strong use of video and multimedia for marketing.
  4. Multiple contact methods including phone and demo request forms.
  5. Extensive use of third-party marketing and analytics tools.
  6. No visible security or privacy policy pages in provided HTML but likely exist on site.
  7. WHOIS data unavailable, which is a minor trust concern.
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including jQuery, Google Tag Manager, and Wistia for video content. It integrates multiple marketing and analytics tools such as Marketo, CrazyEgg, Facebook Pixel, and LinkedIn Insight Tag, indicating a sophisticated digital marketing infrastructure. Performance is optimized with responsive design and preloading of fonts and assets. Accessibility and SEO are well addressed through Yoast SEO and semantic HTML. No major technical debt or outdated libraries were detected. Hosting provider details are not explicit but the site uses multiple CDN and tracking services. Opportunities exist to improve technical documentation of security and privacy controls to align with best practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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