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Security report for forethought.ai

Forethought · Technology · United States

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Forethought is a technology company specializing in AI-powered customer support and service automation. Their platform offers enterprise AI agents designed to improve customer experience by reducing support costs and accelerating resolution times. The company targets customer experience teams, support agents, operations, security & IT, and content management professionals. Forethought positions itself as a leader in AI for CX with a multi-agent system approach. Technically, the website is built on modern web technologies including Webflow CMS, Google Tag Manager, Hubspot forms, and Cloudflare hosting, delivering fast performance and excellent mobile optimization. Security posture is strong with HTTPS enforced and domain management best practices, though DNSSEC is not enabled and explicit security policies are not published. Privacy compliance is basic due to missing privacy and terms of service pages. Overall, the website is professional, trustworthy, and well-structured, supporting Forethought's market position as an AI CX leader.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching forethought.ai

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
30
Email security
85
DNS health
70
Network security
100
GDPR outside view
73
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention forethought.ai, from OffSeq Breach.

Total records
1
Employees
0
Customers
1
Third parties
0
Weak passwords
0%

1 subdomain affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for forethought.ai.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Forethought operates a B2B SaaS business model focused on AI customer support automation. Their market positioning is strong with a clear focus on enterprise clients and CX teams. The company leverages partnerships and integrations to enhance their platform. Revenue streams likely include subscription fees for AI agents and platform access. The website showcases client logos from reputable companies, reinforcing credibility. Growth indicators include active demo requests and educational resources. The company is US-based, founded in 2017, and maintains consistent domain registration data. Strategic observations suggest a focus on innovation in AI-driven CX solutions and expansion across multiple industries and roles.

Security posture

Forethought demonstrates a mature security posture with HTTPS enforced and domain registration protections such as clientTransferProhibited status. The use of Cloudflare for DNS and hosting adds security and performance benefits. However, DNSSEC is not enabled, which is a recommended enhancement. No explicit security policies or incident response contacts are published, which could improve transparency and readiness. No vulnerabilities or exposed sensitive data were detected in the website content. Privacy compliance is limited by the absence of privacy and terms of service documents. Overall, the security maturity is good but could benefit from additional published policies and DNSSEC activation.

Recommendations

  1. Enable DNSSEC to enhance DNS security and prevent spoofing
  2. Publish a comprehensive privacy policy and terms of service on the website
  3. Add explicit security headers such as Content-Security-Policy and X-Frame-Options
  4. Provide a public security policy and incident response contact information
  5. Regularly audit third-party scripts and tracking tools for privacy compliance
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Forethought
Description
Forethought provides AI agents for customer support and service teams, offering enterprise AI agents designed to reduce support costs, accelerate resolution times, and resolve up to 90% of inquiries with a multi-agent system.
Key services
AI Surfaced Insights, Omnichannel AI Agent, Smarter Ticket Classification, Agentic AI Copilot
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Tag Manager, Google Fonts, Select2, Swiper.js, Lottie animations, Marker.io, Hubspot Forms, Facebook Pixel, Cloudflare DNS
Frameworks
Webflow
Platforms
Cloudflare
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • No DNSSEC (not enabled)
  • Use of Cloudflare for DNS and likely CDN/WAF

Analytics and tracking

Services
Google Tag Manager, Facebook Pixel
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
Hubspot Forms, Marker.io
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured
  2. Content is comprehensive and relevant to AI customer support
  3. Multiple CTAs for demo requests indicate active business engagement
  4. No explicit privacy or terms of service pages found in provided content
  5. Use of modern web technologies and analytics tools
  6. No signs of blocking or WAF challenges
  7. No exposed sensitive data or security issues detected
Technical notes

Notes

The website is built on a modern technology stack including Webflow CMS, Google Tag Manager, Hubspot forms, and Lottie animations, delivering a fast and responsive user experience. Hosting and DNS are managed via Cloudflare, providing performance and security benefits. The site uses advanced front-end libraries like Swiper.js and Select2 for UI components. Accessibility and SEO optimizations are good, with proper meta tags and responsive design. There is no evidence of technical debt or outdated libraries. Opportunities exist to improve security headers and DNSSEC configuration. Overall, the technical infrastructure supports Forethought's business goals effectively.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 71/100Medium30 findingsView report
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