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Security report for firestonecompleteautocare.com

Firestone · Transportation · United States

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Firestone Complete Auto Care is a well-established automotive service and tire retail company founded in 1926. The website serves as a comprehensive platform for customers to explore tire options, schedule vehicle maintenance and repair services, and locate physical store locations across the United States. The brand is recognized and trusted in the automotive sector, offering a wide range of services including tire sales, oil changes, brake services, and engine repair. The website targets vehicle owners seeking reliable automotive care and tire products. Technically, the site is built on Adobe Experience Manager, leveraging modern analytics and marketing technologies such as Google Analytics, Adobe Launch, Hotjar, and multiple advertising pixels. The site is mobile-optimized and provides a good user experience with clear navigation and professional design. Security posture is solid with HTTPS and asynchronous loading of scripts, though explicit security headers and privacy policies are not clearly visible. The absence of WHOIS data for the domain is a notable anomaly, suggesting privacy protection or registrar issues, but the website content and branding strongly indicate legitimacy. Overall, the site is professional, functional, and trustworthy, with room for improvement in privacy compliance and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching firestonecompleteautocare.com

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
80
Email security
60
DNS health
75
Network security
100
GDPR outside view
68
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Firestone operates in the transportation and retail sectors, focusing on automotive tires and vehicle maintenance services. The company leverages its long-standing brand reputation and extensive service offerings to maintain a strong market position. The business model combines retail sales with service appointments, supported by a network of physical stores. The website integrates multiple marketing and analytics tools to optimize customer engagement and advertising effectiveness. The target customer base includes individual vehicle owners and drivers across the US. The company demonstrates consistent branding and a comprehensive digital presence, including social media channels. While WHOIS data is missing, the overall digital footprint and business information suggest a mature and credible enterprise.

Security posture

The website employs HTTPS with a good SSL configuration and uses multiple third-party analytics and marketing scripts loaded asynchronously to minimize performance impact. However, there is no explicit evidence of security headers such as Content Security Policy or HSTS in the provided HTML. No sensitive data exposure or vulnerable libraries were detected in the source. The site lacks visible privacy and cookie policies, which is a compliance gap. Incident response and security policy information are not publicly available. The security posture is adequate for a commercial site but could be enhanced by adding security headers, publishing privacy and security policies, and implementing explicit cookie consent mechanisms.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie consent banner to improve GDPR and privacy compliance.
  2. Add security headers such as Content Security Policy, HSTS, X-Frame-Options, and X-Content-Type-Options to strengthen security posture.
  3. Publish a security policy and incident response contact information to enhance transparency and trust.
  4. Conduct regular security audits of third-party scripts and dependencies to mitigate potential vulnerabilities.
  5. Investigate and resolve the missing WHOIS data issue to improve domain registration transparency and trustworthiness.

Contact details published on the site

Addresses
Legal name
Firestone
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Firestone
Description
Firestone Complete Auto Care - New Tires, Full Service Vehicle Maintenance & Car Repair Shop - batteries, brakes, oil change, alignment & engine repair.
Key services
Tire sales and installation, Oil changes, Brake services, Engine repair, Vehicle maintenance, Battery replacement, Alignment services, Scheduled maintenance, Roadside assistance
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, Google Analytics, Adobe Launch (Adobe DTM), Hotjar, TikTok Pixel, Facebook Pixel, Bing Ads, AdRoll, Sprinklr Live Chat
Frameworks
Adobe Experience Manager (AEM)
Platforms
Cloudfront CDN, Dynatrace monitoring
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of security and analytics scripts asynchronously

Analytics and tracking

Services
Google Analytics, Adobe Analytics, Hotjar, TikTok Analytics, Facebook Analytics, Bing Ads Analytics
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Google Ads, Bing Ads, AdRoll, Nextdoor Ads
Tracking pixels
Facebook Pixel, TikTok Pixel, Hotjar, Everest Pixel
Marketing tools
Adobe Launch, Sprinklr Live Chat
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features
  2. Strong brand presence with consistent branding and professional design
  3. Extensive use of third-party analytics and marketing tools
  4. No explicit privacy or cookie policy detected on homepage HTML
  5. WHOIS data unavailable, which is unusual and warrants further investigation
  6. No security policy or incident response information publicly visible
  7. Multiple contact methods including phone, email, and physical store addresses
  8. Mobile optimized with responsive design
  9. No adult or questionable content detected
Technical notes

Notes

The website is built on Adobe Experience Manager, a robust enterprise CMS platform, and uses a modern tech stack including React-like dynamic content rendering and multiple analytics and marketing integrations. Hosting is via AWS Cloudfront CDN, ensuring global content delivery and performance optimization. The site is mobile responsive and includes accessibility features such as skip links and ARIA labels, though accessibility could be improved further. SEO is supported by proper meta tags, canonical links, and structured data in JSON-LD format. Performance is moderate, with asynchronous loading of scripts and preloading of fonts. The site uses mutation observers and polling to handle dynamic content updates, indicating a complex interactive user experience. Overall, the technical infrastructure is modern and well-implemented, with opportunities to enhance security and privacy features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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