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Security report for factorial.mx

Factorial MX · Technology · Mexico

Medium risk. 6 critical or high findings in Email security, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Factorial MX is a well-established HR software provider founded in 2016, offering a comprehensive SaaS platform that centralizes human resources processes for businesses, primarily targeting Spanish-speaking markets. Their platform includes modules for time management, talent management, payroll, financial management, and employee self-service, positioning them as a leading player in the HR technology sector in Mexico and Latin America. The website reflects a mature digital presence with professional design, clear navigation, and extensive use of modern web technologies including React and Next.js, supported by advanced analytics and optimization tools such as Google Analytics 4 and Visual Website Optimizer.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, LinkedIn, YouTube

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching factorial.mx

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
90
Email security
40
DNS health
75
Network security
100
GDPR outside view
50
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates a SaaS business model focused on HR management solutions, targeting medium to large enterprises seeking to automate and streamline HR processes. Their market positioning is strong, supported by a consistent brand presence, active social media engagement, and a comprehensive product offering. The use of multiple languages and localized content indicates a strategic approach to regional markets. Partnerships and service subdomains like help.factorialhr.com and app.factorialhr.com support customer engagement and product delivery. The business shows indicators of growth and digital maturity, leveraging data-driven marketing and user experience optimization.

Security posture

The website demonstrates a solid security posture with HTTPS enforced, presence of key security headers, and no visible exposure of sensitive data. The use of secure forms and modern frameworks reduces common vulnerabilities. However, the absence of a publicly available dedicated security policy or incident response contact limits transparency. No vulnerability disclosure or security.txt file was found, which could enhance trust and preparedness. Overall, the security practices align with industry standards but could be improved with explicit documentation and communication of security policies.

Recommendations

  1. Publish a dedicated security policy page detailing security controls and practices.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Regularly review and audit third-party scripts and integrations for security risks.
  5. Enhance transparency around data protection officer contact and GDPR compliance measures.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Factorial MX
Description
El sistema de RR.HH para empresas que centraliza todos los procesos y agiliza las tareas repetitivas.
Key services
Gestión del tiempo, Gestión del talento, Gestión de nómina, Gestión financiera, Integraciones, Automatizaciones, Firma Electrónica, Portal del empleado, Informes y KPI de RH
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, Google Analytics 4, Visual Website Optimizer (VWO), JavaScript, CSS
Frameworks
Next.js
Platforms
Web, iOS, Android
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of security headers
  • Secure forms with proper input handling

Analytics and tracking

Services
Google Analytics 4, Google Tag Manager, Visual Website Optimizer (VWO)
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Google Analytics 4, Visual Website Optimizer (VWO)
Marketing tools
VWO
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Strong use of modern web technologies and analytics tools.
  3. Comprehensive HR software offering targeting Spanish-speaking markets.
  4. Good privacy and cookie policy presence with consent mechanisms.
  5. No signs of malicious or suspicious activity.
  6. No explicit security policy or incident response information publicly available.
  7. Active use of A/B testing and optimization tools (VWO).
Technical notes

Notes

The website is built on a modern technology stack featuring React and Next.js, ensuring server-side rendering and good performance. The use of DatoCMS for content management supports dynamic content delivery. Integration with Google Tag Manager, Google Analytics 4, and VWO indicates a mature approach to analytics and user experience optimization. The site is mobile-optimized with responsive design and accessibility considerations. Performance is fast with preloading and asynchronous script loading. Technical risks are minimal but continuous monitoring of third-party dependencies is recommended to mitigate potential vulnerabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 69/100Medium24 findingsView report
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