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Is eurotunnel.com a Scam? Security Check Results - LeShuttle

eurotunnel.com Security Report Summary

eurotunnel.com received a security score of 71 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers LeShuttle's website security posture. LeShuttle operates in the Transportation industry in United Kingdom.

LeShuttle operates a vehicle shuttle train service through the Channel Tunnel, connecting Folkestone to Calais in approximately 35 minutes. The company positions itself as a market leader in short straits car traffic with a significant market share and offers a range of ticketing options and membership perks through Club LeShuttle. The website is professionally designed, mobile-optimized, and provides comprehensive travel information and booking capabilities. Technically, the site employs modern tracking and analytics tools such as Google Tag Manager and Hotjar, and integrates customer support via Zendesk. Security posture is strong with HTTPS enforcement and standard security headers, though public security policies and incident response contacts are not evident. The absence of WHOIS domain registration data is a notable concern, potentially indicating privacy protection or registration issues, which slightly reduces overall trust. Overall, the site demonstrates a mature digital presence suitable for a large transportation service provider.

The security scan identified 24 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: Google Tag Manager, Hotjar, Zendesk Widget, Trustpilot Widget, Flatpickr (date picker), Web Vitals.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and business-context intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is eurotunnel.com Safe? Security Analysis for LeShuttle

https://www.eurotunnel.com/

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TransportationUnited Kingdomlarge
Google Tag ManagerHotjarZendesk WidgetTrustpilot WidgetFlatpickr (date picker)+1 more
Analyzed Completed
71
Security Score
MEDIUM RISK

GDPR-aligned

Data handling

EU

Hosting region

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AI Summary

LeShuttle operates a vehicle shuttle train service through the Channel Tunnel, connecting Folkestone to Calais in approximately 35 minutes. The company positions itself as a market leader in short straits car traffic with a significant market share and offers a range of ticketing options and membership perks through Club LeShuttle. The website is professionally designed, mobile-optimized, and provides comprehensive travel information and booking capabilities. Technically, the site employs modern tracking and analytics tools such as Google Tag Manager and Hotjar, and integrates customer support via Zendesk. Security posture is strong with HTTPS enforcement and standard security headers, though public security policies and incident response contacts are not evident. The absence of WHOIS domain registration data is a notable concern, potentially indicating privacy protection or registration issues, which slightly reduces overall trust. Overall, the site demonstrates a mature digital presence suitable for a large transportation service provider.

Detected Technologies

Google Tag ManagerHotjarZendesk WidgetTrustpilot WidgetFlatpickr (date picker)Web Vitals

7 urgent findings need attention

7 high

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Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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OffSeq Observations

No critical findings yet

79/100

Network Security

1 finding

100/100

Email Security

4 findings

75/100

DNS Health

3 findings

80/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

LeShuttle benefits from its affiliation with Getlink, the parent company, and maintains a strong brand presence across multiple European markets. Its business model focuses on transportation services for vehicles and passengers across the Channel Tunnel, targeting travelers including families and pet owners. The company leverages partnerships and digital marketing tools to enhance customer engagement and retention. The presence of a loyalty program (Club LeShuttle) and integration with Avios points indicates strategic efforts to increase customer lifetime value. The website's multilingual support and regional targeting reflect a broad European customer base. The lack of visible WHOIS data warrants further verification but does not detract significantly from the company's established market position.

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS and implements key security headers, indicating a solid baseline security posture. Use of nonce attributes in scripts and absence of exposed sensitive data in HTML are positive indicators. However, the lack of a publicly accessible security policy or incident response contact reduces transparency and may impact incident handling readiness. No known vulnerabilities or outdated libraries were detected in the provided content. The site complies with GDPR requirements as evidenced by comprehensive privacy and cookie policies with consent mechanisms. Overall, the security posture is good but could be improved by publishing explicit security and incident response information.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy and incident response contact information to improve transparency and trust.

Observations

Comprehensive website and business-context analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

LeShuttle

Description:

Quickest, easiest, and most eco-friendly way to cross the channel. No luggage restrictions with up to 4 departures an hour. Start your adventure today!

Key Services:
Vehicle shuttle train serviceTicket salesClub LeShuttle membership with perksCustomer support
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
Google Tag ManagerHotjarZendesk WidgetTrustpilot WidgetFlatpickr (date picker)Web Vitals
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Secure cookies
  • No exposed sensitive data in HTML
  • Use of nonce attributes in scripts

Analytics & Tracking

Services:
Google Analytics (via GTM)Hotjar
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Hotjar
Marketing Tools:
HotjarTrustpilot
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is professionally designed and well-structured

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

95/100
Score

Weak X-XSS-Protection configuration

LOW

Current value: "0"

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

68/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

2/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, digital

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

75/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 ip4:147.189.72.103 ip4:86.188.170.2 ip4:85.158.120.135 ip4:85.158.120.40 ip4:85.158.120.41 ip4:89.248.49.51 ip4:34.252.12.130 include:sendgrid.net include:mail.zendesk.com include:customers.clickdimensions.com include:spf.tmes.trendmicro.com -all
DNS Lookups:4/10
Policy:-all
DKIM Selectors Found
Selector:s1(1440-bit rsa)
DMARC Details
Policy:none
Aggregate Reports:[email protected]

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

67/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

HSTS Not Enabled

MEDIUM

HTTP Strict Transport Security (HSTS) is not configured

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
26 years(mature)
Expiry Risk
low(271 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:172.211.166.105
Name Servers:
ns1.eurotunnel.com
ns3.eurotunnel.com
MX Records:
10: getlink.in.tmes.trendmicro.eu
SOA:Serial: 137, TTL: 900s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:51ms

SPF Analysis

SPF Record:
v=spf1 ip4:147.189.72.103 ip4:86.188.170.2 ip4:85.158.120.135 ip4:85.158.120.40 ip4:85.158.120.41 ip4:89.248.49.51 ip4:34.252.12.130 include:sendgrid.net include:mail.zendesk.com include:customers.clickdimensions.com include:spf.tmes.trendmicro.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does eurotunnel.com compare?

See how eurotunnel.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website uses a modern technology stack including Google Tag Manager for analytics and marketing, Hotjar for user behavior insights, and Zendesk for customer support integration. The site is optimized for mobile devices and employs responsive design techniques. Performance appears fast with asynchronous loading of scripts and optimized image delivery. Accessibility features such as skip links and ARIA labels are present, enhancing usability. SEO is supported by comprehensive meta tags, Open Graph data, and structured JSON-LD schema for organization and webpage information. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details were not available from the content. Overall, the technical implementation is robust and aligned with current best practices.
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Optional add-ons

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Full Report
PDF · email delivery · lifetime access
39.90
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Incl. 21% VAT
39.90
Already purchased? Enter unlock code
VisaMastercardApple PayGoogle Payvia EveryPay
SEQ SIA
Reg. No. 40203410806 · VAT LV40203410806

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