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Security report for donorperfect.com

SofterWare, Inc. · Non-profit · United States

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

DonorPerfect, operated by SofterWare, Inc., is a leading provider of fundraising software tailored for nonprofit organizations. The company offers a comprehensive suite of tools including donor management, online donation forms, payment processing, event management, and marketing automation. Trusted by over 75,000 nonprofit professionals, DonorPerfect holds a strong market position with a focus on enabling nonprofits to raise more funds efficiently. The website reflects a mature digital presence with integrated marketing and analytics technologies, professional design, and extensive customer support resources. Technically, the site is built on WordPress with modern integrations such as Gravity Forms and various tracking pixels, ensuring a robust and scalable platform. Security posture is solid with HTTPS and spam protection via hCaptcha, though some security headers and explicit incident response policies are not evident. Privacy compliance is partially addressed with a comprehensive privacy policy and GDPR indications, but lacks a visible cookie consent mechanism. Overall, the domain WHOIS data is unavailable, which slightly impacts transparency but does not detract from the site's legitimacy given its professional presentation and business consistency.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching donorperfect.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
15
Email security
70
DNS health
80
Network security
100
GDPR outside view
65
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

DonorPerfect operates in the nonprofit technology sector, providing essential fundraising CRM solutions. Its business model is SaaS-based, targeting nonprofit organizations across over 25 sectors. The company leverages partnerships with marketing automation platforms and maintains a strong community presence. Revenue streams likely include subscription fees and professional services such as onboarding and training. The website's extensive resources, customer testimonials, and third-party review badges reinforce its competitive advantage. The company’s operational scale is large, with a significant user base and a broad geographic reach primarily in the United States. Strategic observations include a focus on customer success, continuous product enhancement, and integrated marketing tools to drive growth and retention.

Security posture

The security maturity of DonorPerfect’s website is good, with HTTPS enforced and use of hCaptcha to mitigate spam and abuse on forms. However, the absence of explicit security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options suggests room for improvement. No visible vulnerabilities or exposed sensitive data were detected. The lack of a published security policy or incident response contact reduces transparency in security governance. GDPR compliance is partially indicated through privacy policies but lacks explicit cookie consent mechanisms. Overall, the security posture is adequate for a SaaS platform serving nonprofits but would benefit from enhanced header configurations and clearer security governance documentation.

Recommendations

  1. Implement and verify security headers including CSP, HSTS, and X-Frame-Options to strengthen browser security.
  2. Add a visible cookie consent banner to ensure full GDPR compliance and user transparency regarding tracking.
  3. Publish a dedicated security policy and incident response contact information to improve trust and readiness.
  4. Enhance accessibility features to meet WCAG standards and improve user inclusivity.
  5. Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible security reporting.

Contact details published on the site

Addresses
Legal name
SofterWare, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
SofterWare, Inc.
Description
DonorPerfect provides fundraising software for nonprofits including donor management, grant and gift tracking, moves management, mass mailing, and more.
Key services
Donor management, Fundraising software, Online donation forms, Payment processing, Fundraising events management, Reporting and analytics, Marketing and outreach tools, Automation features, Customer onboarding and support
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Gravity Forms, jQuery, Google Tag Manager, Facebook Pixel, Bing Ads, LinkedIn Insight Tag, Reddit Pixel, WalkMe, Drift Chat, hCaptcha
Frameworks
Yoast SEO
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of hCaptcha for form spam protection
  • User-based permissions mentioned in product features

Analytics and tracking

Services
Microsoft Clarity, Google Analytics (via GTM), Facebook Pixel, LinkedIn Insight Tag, Bing Ads, Reddit Pixel
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Bing Ads, Facebook Ads, Google Ads, Reddit Ads
Tracking pixels
Microsoft Clarity, Facebook Pixel, LinkedIn Insight Tag, Reddit Pixel
Marketing tools
Constant Contact (email marketing integrated), Drift Chat
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong nonprofit fundraising software focus with extensive resources and customer support.
  3. Multiple marketing and analytics tools integrated, indicating mature digital marketing.
  4. No explicit security policy or incident response info found on site.
  5. WHOIS data is missing or unavailable, which reduces transparency but site appears legitimate.
  6. No cookie consent banner detected, potential GDPR compliance gap.
  7. Contact information is clearly provided including phone numbers and physical addresses.
  8. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including Gravity Forms for form management, jQuery for scripting, and multiple third-party marketing and analytics integrations such as Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag, and Microsoft Clarity. The site uses hCaptcha for spam protection on forms. Performance is moderate with good mobile optimization and SEO practices implemented via Yoast SEO Premium. The site architecture is well-structured with clear navigation and rich content. Technical risks are minimal but include the absence of some security headers and potential GDPR cookie consent gaps. The site is hosted on an unspecified provider but uses HTTPS with valid SSL configuration. Overall, the technical infrastructure supports a professional and scalable nonprofit fundraising platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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