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Security report for digitalgenius.com

DigitalGenius · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

DigitalGenius is an AI-powered customer service automation platform tailored for ecommerce businesses. The company positions itself as a specialized AI agent that handles pre- and post-purchase customer inquiries, aiming to transform customer experience in the ecommerce sector. The website presents a professional design built on the Framer CMS platform and integrates modern marketing and analytics tools such as HubSpot, TikTok Pixel, and Google Analytics. However, the site lacks visible privacy, cookie, and terms of service policies, as well as explicit contact information, which impacts its compliance and trustworthiness. The domain WHOIS data is unavailable, raising questions about the domain's registration status and legitimacy.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching digitalgenius.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
40
Email security
85
DNS health
90
Network security
100
GDPR outside view
68
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

DigitalGenius targets ecommerce businesses seeking to automate customer service interactions using AI technology. Its business model revolves around providing AI-driven customer support solutions that improve efficiency and customer satisfaction. The company leverages partnerships with marketing and analytics platforms to enhance its digital presence. The absence of detailed company information, certifications, or contact details limits the ability to fully assess its market positioning and credibility. The website content is consistent with a technology sector company focused on AI and ecommerce, but the lack of transparency in domain registration and compliance documentation suggests areas for improvement.

Security posture

The website employs HTTPS, ensuring encrypted communications, but lacks visible security headers that are standard best practices for web security. No sensitive data exposure or vulnerable libraries were detected in the provided content. The absence of published security policies, incident response contacts, or vulnerability disclosure mechanisms indicates a low maturity level in security governance. The use of multiple third-party tracking scripts introduces potential privacy and security risks if not properly managed. Overall, the security posture is moderate but requires enhancements in policy transparency, security headers, and incident readiness to meet higher standards.

Recommendations

  1. Implement comprehensive privacy and cookie policies with clear GDPR compliance statements.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to improve web security.
  3. Publish clear contact information including support and security incident response channels.
  4. Conduct regular security audits of third-party scripts and marketing tools to mitigate privacy risks.
  5. Enhance website accessibility and SEO optimization to improve user experience and search visibility.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
DigitalGenius
Description
Transform your customer experience with DigitalGenius – AI-powered customer service automation for pre- and post-purchase questions.
Key services
AI customer service automation, Pre-purchase question handling, Post-purchase question handling
Content quality
basic
Branding
consistent

Technology

Stack
Google Analytics, TikTok Pixel, HubSpot Collected Forms, Google Tag Manager, Framer (CMS/Website Builder)
Frameworks
Framer
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
70/100
Good practices seen
  • HTTPS enabled

Analytics and tracking

Services
Google Analytics, HubSpot Analytics, TikTok Analytics
Tracking level
extensive
Privacy practices
poor

Advertising

Tracking pixels
TikTok Pixel, HubSpot Ads Pixel
Marketing tools
HubSpot Collected Forms
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
basic
Navigation
basic
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is accessible and not blocked by WAF or security mechanisms.
  2. WHOIS data is unavailable or domain is unregistered according to raw WHOIS output.
  3. No privacy, cookie, or terms of service policies found on the site.
  4. No explicit contact information such as emails or phone numbers found in the HTML content.
  5. Website uses modern tracking and marketing technologies including HubSpot, TikTok Pixel, and Google Analytics.
  6. Content is focused on AI customer service automation for ecommerce businesses.
  7. No security headers detected in the provided data; HTTPS is enabled.
  8. No evidence of security or incident response policies published on the site.
  9. No certifications or compliance badges visible.
  10. Website built with Framer CMS and uses Google Fonts and multiple font families.
Technical notes

Notes

The website is built using Framer CMS, leveraging modern web fonts and integrates multiple analytics and marketing technologies including Google Analytics, TikTok Pixel, and HubSpot forms. The site loads scripts asynchronously, which supports performance optimization. However, no hosting provider or CDN information was identified. The site demonstrates moderate performance and good mobile optimization. SEO practices are basic with canonical tags and meta descriptions present but lacking advanced structured data or rich snippets. Accessibility features are minimal, suggesting room for improvement to meet inclusive design standards.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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