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Security report for deliveroo.sg

Deliveroo · Transportation · Singapore

Medium risk. 6 critical or high findings in Email security, DNS health and 3 other checks.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Deliveroo is a leading online food and grocery delivery platform operating in Singapore, connecting consumers with local restaurants and shops. The company offers a seamless digital experience through its website and mobile apps, enabling users to order food and essential groceries with real-time order tracking. Deliveroo's market position is strong, supported by a consistent brand presence and a comprehensive service offering including restaurant partnerships, rider recruitment, and corporate food solutions. Technically, the website leverages modern frameworks such as React and Next.js, is hosted via Cloudflare, and integrates advanced tracking and consent management tools, reflecting a mature digital infrastructure. Security posture is robust with HTTPS enforcement, security headers, and bot detection mechanisms, although DNSSEC is not enabled and no explicit security policy or incident response contacts are published. Overall, the platform demonstrates high professionalism, good privacy compliance, and a trustworthy user experience.

Scanned

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • Critical

      DNS Resolution Failed

      Unable to resolve domain A records

      What to do: Verify domain is properly configured and not expired

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  4. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching deliveroo.sg

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
60
Email security
60
DNS health
45
Network security
100
GDPR outside view
70
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Deliveroo operates in the transportation and e-commerce sectors, focusing on food and grocery delivery. Its business model is platform-based, generating revenue through commissions from restaurant partners and delivery fees. The company targets urban consumers seeking convenience and variety in food options. Deliveroo's competitive advantage lies in its extensive restaurant network, real-time tracking technology, and strong brand recognition. The company maintains a global presence with localized operations, including Singapore. Partnerships with restaurants and rider recruitment are key growth drivers. The website supports multiple languages and regions, indicating a scalable and adaptable business model. Deliveroo also invests in corporate services, expanding its market reach. The presence of social media and app store links supports customer engagement and retention strategies.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and multiple security headers implemented, reducing risks such as clickjacking and MIME sniffing. The domain is secured with clientTransferProhibited status, preventing unauthorized transfers. Bot detection via PerimeterX is active, enhancing protection against automated threats. Cookie consent is managed through OneTrust, supporting privacy compliance. However, the absence of DNSSEC is a minor gap in DNS security. No explicit security policy or incident response contact information is published, which could hinder vulnerability reporting and incident management. No vulnerabilities or exposed sensitive data were detected in the HTML content. Overall, the security posture is strong but could be improved by publishing security policies and enabling DNSSEC.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Publish a security.txt file to provide clear vulnerability disclosure and incident response contacts.
  3. Add a dedicated security policy page outlining security frameworks and practices followed.
  4. Provide explicit incident response contact channels such as security@ or abuse@ email addresses.
  5. Regularly review and update third-party libraries and scripts to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Deliveroo
Description
Deliveroo delivers takeaway food and essential groceries from local restaurants and shops directly to customers' doors. It offers an app and online ordering platform.
Key services
Food delivery, Grocery delivery, Restaurant partnerships, Rider recruitment, Corporate food services (Deliveroo for Work)
Content quality
excellent
Branding
consistent

Technology

Stack
React (Next.js), Cloudflare DNS, Google Tag Manager, OneTrust Cookie Consent, Polyfill.io, PerimeterX (bot detection), Stripe (payment processing)
Frameworks
Next.js, React
Platforms
Web, iOS, Android
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Client transfer prohibited domain status
  • Use of bot detection (PerimeterX)
  • Cookie consent mechanism
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
PerimeterX
Marketing tools
OneTrust Cookie Consent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. Strong brand presence with consistent branding and professional design.
  3. Comprehensive legal and privacy documentation present.
  4. Use of modern web technologies and security best practices.
  5. No suspicious or malicious indicators detected.
  6. Social media and app store presence well integrated.
  7. No direct company phone number or email found; contact primarily via forms and social media.
  8. No explicit security policy or incident response contact published.
Technical notes

Notes

The website is built using modern web technologies including React and Next.js, ensuring a performant and responsive user experience. Hosting and DNS are managed via Cloudflare, providing CDN and security benefits. The site uses Google Tag Manager for analytics and tracking, and OneTrust for cookie consent management, reflecting compliance with privacy regulations. The use of Storyblok as a headless CMS enables flexible content management. Performance is optimized with preloading of fonts and stylesheets, and accessibility features such as skip links and ARIA labels are present. The site is mobile-optimized with app download links prominently displayed. No technical debt or deprecated technologies were observed. Overall, the technical infrastructure is modern, scalable, and well-maintained.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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