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Security report for deliveroo.hk

Deliveroo · Transportation · Hong Kong

Medium risk. 3 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

65/100

Risk levelMedium

0–100, higher is better. How it is calculated

Deliveroo is a global online food delivery platform that previously operated in the Hong Kong market but has now exited, as clearly stated on the website. The platform connects customers with local restaurants and takeaways, offering convenient food delivery services. The website maintains consistent branding and provides links to other international Deliveroo domains, reflecting its broad market presence. The Hong Kong site serves primarily as an informational landing page to communicate the market exit and thank customers and partners. Technically, the website is built using modern web technologies including React and Next.js, hosted behind Cloudflare DNS and CDN services, and incorporates cookie consent mechanisms via OneTrust. Security posture is good with HTTPS enforced and some security-related scripts in use, though explicit security headers and policies are not publicly documented. Privacy compliance is partial, with a cookie consent banner present but no visible privacy policy or terms of service on the landing page. Contact information such as emails or phone numbers is not directly available on the page. Overall, the site is professional and trustworthy but could improve transparency around privacy and security policies.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

Need hands-on remediation? Email guard@offseq.com

Keep watching deliveroo.hk

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
60
Email security
82
DNS health
70
Network security
100
GDPR outside view
80
Average
65

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Deliveroo operates in the transportation and e-commerce sectors, focusing on food delivery services. The business model is platform-based, connecting restaurants with consumers via an online ordering system. The Hong Kong domain reflects a localized market presence that has been discontinued, indicating strategic market realignment. Deliveroo's competitive advantage lies in its international footprint and technology-driven service. The website's integration with multiple international domains and social media channels supports a strong partnership ecosystem. Revenue streams likely include delivery fees, commissions from restaurants, and promotional partnerships. The absence of direct contact details on the Hong Kong site suggests a focus on digital self-service and redirection to other markets. The company maintains active domain registration and consistent branding, signaling ongoing corporate governance and market engagement.

Security posture

The website demonstrates a moderate to good security posture with HTTPS enabled and use of security-related scripts such as PX Cloud. However, explicit security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not evident in the provided data, representing an area for improvement. No vulnerabilities or exposed sensitive data were detected in the HTML content. The lack of a public security policy or incident response contact information limits transparency and may affect user trust. Cookie consent is managed via OneTrust, indicating compliance with cookie regulations. Overall, the security maturity is adequate for an informational site but could be enhanced by publishing detailed security and privacy policies and implementing comprehensive security headers.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service accessible from the landing page.
  2. Implement and document explicit security headers such as CSP, X-Frame-Options, and X-Content-Type-Options.
  3. Provide clear incident response and security contact information to improve transparency and trust.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Maintain consistent updates to cookie consent mechanisms and ensure GDPR compliance across all markets.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Deliveroo
Description
Deliveroo is a food delivery service that connects customers with local restaurants and takeaways. The Hong Kong site indicates that Deliveroo no longer operates in Hong Kong but thanks customers and partners for their support.
Key services
Food delivery from local restaurants, Online ordering platform
Content quality
good
Branding
consistent

Technology

Stack
React (Next.js), Cloudflare DNS, OneTrust Cookie Consent, Polyfill.io, Stripe (payment), PX Cloud (security), Cookielaw.org scripts
Frameworks
Next.js, React
Platforms
Web
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • Use of security-related scripts (PX Cloud)

Analytics and tracking

Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
OneTrust, PX Cloud
Marketing tools
OneTrust Cookie Consent, Social media integration
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website clearly states Deliveroo no longer operates in Hong Kong, indicating market exit.
  2. Cookie consent is implemented with OneTrust.
  3. No explicit privacy policy or terms of service found on the landing page.
  4. No direct contact emails or phone numbers found in the HTML content.
  5. Use of modern web technologies and frameworks.
  6. No visible security policy or incident response information.
  7. Strong branding and consistent design.
  8. Multiple international Deliveroo domains linked via hreflang tags.
Technical notes

Notes

The website is built on a modern technology stack featuring React and Next.js frameworks, enabling server-side rendering and efficient client-side interactivity. Hosting and DNS services are provided by Cloudflare, offering performance and security benefits. The site uses OneTrust for cookie consent management and integrates third-party scripts for polyfills and security monitoring (PX Cloud). Performance is optimized with preloading of fonts and stylesheets, and the site is mobile responsive with good SEO metadata including Open Graph tags. No CMS was detected, suggesting a custom or proprietary content management approach. The technical implementation is robust, though opportunities exist to improve security headers and accessibility compliance. Overall, the infrastructure supports a fast, reliable, and user-friendly experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium23 findingsView report
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