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Security report for crisistrends.org

Crisis Text Line · Non-profit · United States

Medium risk. 9 critical or high findings in Email security, Security headers and 2 other checks.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

Crisis Trends, operated by Crisis Text Line, is a non-profit organization providing de-identified, aggregate mental health crisis data to support policymakers, journalists, and communities in the United States. The website offers data visualizations and research insights to increase awareness and improve public mental health outcomes. The domain is well established since 2014 and aligns with the organization's mission and history. Technically, the website uses standard web technologies including HTML5, CSS, JavaScript, and D3.js for data visualization. It embeds Sisense dashboards via iframe and employs Google Analytics for user tracking. Hosting and DNS are managed through Cloudflare, providing performance and security benefits. The site is mobile optimized with good navigation and content relevance. From a security perspective, the site enforces HTTPS and uses domain transfer protection. However, it lacks DNSSEC, security headers, and explicit privacy or cookie policies, which are areas for improvement. No vulnerabilities or malicious content were detected. Contact information is limited to emails without phone numbers or physical addresses. No incident response or vulnerability disclosure information is provided. Overall, the website is trustworthy, professional, and serves a valuable public health function. Strategic improvements in privacy compliance, security headers, and transparency would enhance its security posture and user trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

Need hands-on remediation? Email guard@offseq.com

Keep watching crisistrends.org

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
15
Email security
60
DNS health
70
Network security
100
GDPR outside view
35
Average
58

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Crisis Trends occupies a unique niche as a non-profit data provider focused on mental health crisis insights in the US. Its competitive advantage lies in real-time, de-identified data from Crisis Text Line conversations. The business model centers on data sharing and research impact rather than direct monetization. Target customers include policymakers, journalists, researchers, and community organizations. The partnership ecosystem includes Crisis Text Line and survey platforms for partner engagement. Growth indicators include domain longevity and ongoing data updates. The organization maintains a focused, mission-driven presence with consistent branding and clear communication.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and domain transfer protection enabled. However, the absence of DNSSEC and security headers such as Content Security Policy, HSTS, and X-Frame-Options reduces defense-in-depth. No vulnerability disclosure or incident response contacts are published, limiting transparency. Data protection practices are implied through de-identification but not explicitly documented on the site. Google Analytics usage without cookie consent may pose privacy compliance risks under GDPR. Overall, the security posture is adequate for a non-profit informational site but could benefit from enhanced policies and technical controls.

Recommendations

  1. Enable DNSSEC to improve domain name system security and prevent spoofing.
  2. Implement and publish comprehensive privacy and cookie policies with explicit GDPR compliance statements.
  3. Add security headers including Content Security Policy, HSTS, and X-Frame-Options to harden the site against common web attacks.
  4. Introduce a cookie consent mechanism to comply with privacy regulations and inform users about tracking.
  5. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting and improve security transparency.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Crisis Text Line
Description
Crisis Text Line provides de-identified, aggregate mental health crisis data to policymakers, journalists, and communities to improve public mental health in the United States.
Key services
Mental health crisis data aggregation, Data visualizations, Research insights
Content quality
good
Branding
consistent

Technology

Stack
HTML5, CSS, JavaScript, D3.js, Es5-shim, Sisense (embedded iframe), Google Analytics
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Domain status clientTransferProhibited
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. No explicit privacy or cookie policies found on the main page or FAQ.
  3. Contact emails are provided but no phone numbers or physical addresses.
  4. Embedded data visualizations are powered by Sisense via iframe.
  5. Use of Google Analytics for tracking without visible cookie consent.
  6. No security.txt or vulnerability disclosure information present.
  7. No social media links detected in the HTML content.
  8. Domain is well aged and consistent with business claims.
  9. No suspicious or malicious content detected.
  10. Content is focused on mental health crisis data sharing for public benefit.
Technical notes

Notes

The website uses a modern but straightforward technology stack with HTML5, CSS, JavaScript, and D3.js for interactive visualizations. Sisense is embedded for dashboarding, indicating use of third-party BI tools. Hosting via Cloudflare provides CDN and DNS services, enhancing performance and security. Google Analytics is used for traffic analysis but without visible privacy controls. The site is mobile responsive with good navigation and content structure. No CMS or complex frameworks detected, reducing attack surface but also limiting extensibility. Performance is moderate with no major issues observed. Opportunities exist to improve accessibility and SEO through enhanced metadata and ARIA attributes.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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